Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,471 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great shop great service”

Helpful Report

Posted 9 years ago

“Really great products and reasonably priced. Quick delivery and easy to use website. Would definitely recommend!”

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Posted 9 years ago

“Very quick and helpful in sorting out a delivery hiccup - which was not their fault at all! Communication was especially easy and pleasant. Would definitely use this company again.”

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Posted 9 years ago

“Really happy when I found your site. Such a great concept. I love shopping independent and searching for unique boutiques and this was the perfect way to do so without having to trek miles (especially in the manic Christmas period) the best thing for me was being able to see what boutique stocked the item and also link to their stores (love the store front pictures) Hope you can continue, I'll be using you again ????”

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Posted 9 years ago

“Loved my stuff l bought would buy from you again”

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Posted 9 years ago

“Great product, quick delivery, well packaged. What more could I ask!”

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Posted 9 years ago

“Awesome idea - unique gifts and boutique products straight to your desk. Really quick service and original gift ideas.”

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Posted 9 years ago

“I really enjoy browsing and shopping on Trouva. There's a big selection of quality products to choose from, yet everything feels carefully selected. This would be my first point of call for gifts, no matter the occasion.”

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Posted 9 years ago

“Really great website, very personal customer service - would definitely recommend to friends. thank you!”

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Posted 9 years ago

“Great products great people great service”

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Posted 9 years ago

“Excellent customer service, fast and efficient delivery of the product purchased and 100% hassle free. I could t ask for an easier or nicer company to deal with.”

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Posted 9 years ago

“Gorgeous! And lovely packaging. My new online shop for lovely things and presents!”

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Posted 9 years ago

“Fantastic product - quick, efficient service. Highly recommended. Thank you!”

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Posted 9 years ago

“I love my bag use it all the time. Really well made well worth the money perfect for us light minded people on the path dealing with our emotional baggage . Fantastic service from this company delivery was really fast so I was using it soon after I ordered it online”

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Posted 9 years ago

“Really happy with the prompt service from Trouva and beautiful addition to our home of the carnival star lamp, had lots of lovely compliments on it!”

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Posted 9 years ago

“I found Trouva by accident, but on the website I managed to find wonderful gifts for my husband and brother in law - both difficult to buy for. An amazing selection of beautiful, quirky, well designed gifts. And the service was good too.”

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Posted 9 years ago

“I purchased the aloe Vera soap along with a traditional razor and brush as a Christmas present and it appears to have been a good choice. No issues with service or delivery either.”

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Posted 9 years ago

“I found Trouva via facebook advertising. I always try to find different, less mass produced stuff for Christmas, so often use sites such as Not on the High Street, and Trouva seemed to fit the same bill. Alot of the things listed are maybe a little out of my budget, but I managed to buy several items from two different boutiques. All arrived nicely packaged. The only negative feedback I would have was not being 100% sure when they would be delivered. One boutique sent out the goods pretty much straight away and the other didn't arrive until a couple of days before Christmas. I would suggest adding some kind of email notifications like amazon, when you know an item has been dispatched and when it's likely to arrive. I would definitely use again when shopping for special occasions.”

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Posted 9 years ago

“All very good. efficient service and the product was not marked up and most important of all genuinely appreciated by the recipient - so well curated item:))))) JB”

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Posted 9 years ago

“Found a perfume which was difficult to locate except in a few prestigious stores and it was so much cheaper through this website. Arrived promptly- excellent service.”

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Posted 9 years ago

Trouva is rated 4.6 based on 4,471 reviews