Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,471 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've purchased a few items and they've arrived promptly and with added good service from both the shop and Trouva, Have also enjoyed being able to shop at small design shops across the UK that I wouldn't be able to visit.”

Helpful Report

Posted 8 years ago

“They are a small independent company that is fairly new , they sell quirky and lovely home gifts and shipping is very quick and effecient”

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Posted 8 years ago

“has lots of variety”

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Posted 8 years ago

“I love being able to shop from beautiful independent boutiques with one (excellent) delivery price! The customer service for Trouva itself is also what you would expect from a smaller, high-end store: prompt, efficient and friendly. It's a brilliant site and one that I have recommended several times to people.”

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Posted 8 years ago

“Unique and interesting products from a eclectic range of independent businesses.”

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Posted 8 years ago

“Good service and customer benefits .”

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Posted 8 years ago

“Gorgeous collection of beautiful brands and products from smaller retailers. Love it!”

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Posted 8 years ago

“I have been very pleased with my two purchases made through TROUVA. I think the idea is brilliant, and the service has been A Class. Items were packaged well, expedited quickly and delivered safely. Keep up the great work!”

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Posted 8 years ago

“An excellent site that allowed me to buy things I had seen in small boutiques without having to face the traffic of the big city and putting aside the time and money for travel. Delivery was not the quickest but my items arrived in perfect condition and as displayed on the website itself. A perfect place to buy gifts for my sister which can be tricky!”

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Posted 8 years ago

“Been looking for salt and pepper pinch pots for a while. Found them on Trouva and at a great price. Good delivery time too.”

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Posted 8 years ago

“I was going away for my summer holiday and I suddenly needed to get a birthday present for my daughter, whose birthday it was while I was away. I knew what she wanted, found the perfect summer bag and she had it in 2 days. That made me and her very happy.”

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Posted 8 years ago

“Beautiful selection, carefully wrapped with fast international delivery!”

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Posted 8 years ago

“Responsive customer service and lovely product!”

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Posted 8 years ago

“Trouva is fantastic! So many great unique items, sent and packaged with care. I've recommended it to all of my friends.”

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Posted 8 years ago

“Delivery time excellent, price excellent. Unfortunately packaging was very poor and there was slight damage to the product otherwise would we receive 5 star. Still highly recommend though :)”

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Posted 8 years ago

“They went out of their way to source the product I wanted. Great service.”

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Posted 8 years ago

“good product, goodlooking website, quick delivery”

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Posted 8 years ago

“Great service and products.”

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Posted 8 years ago

“Very quick service, thanks”

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Posted 8 years ago

“I was very impressed with the packaging and quick delivery from Trouva. I had ordered 6 mugs and I was worried that they might not arrive in one piece but they did!”

Helpful Report

Posted 8 years ago

Trouva is rated 4.6 based on 4,471 reviews