Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,471 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

Write Your review

Tell us how Trouva made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service & communication from placing the order to receiving.”

Helpful Report

Posted 6 years ago

“fab that's all i need to say fab.”

Helpful Report

Posted 6 years ago

“Hi there, I received my lampshade it is beautiful but it arrived in a light blue plastic bag which the courier said usually that kind of bag means it has been opened. When I opened the bag the lampshade was all bubble wrapped,but at the bottom of the bag there was a whole load of food shopping so I don't know what to do with them . Liz.”

Helpful Report

Posted 6 years ago

“Always perfect for gifts”

Helpful Report

Posted 6 years ago

“Great Service, good products”

Helpful Report

Posted 6 years ago

“Great range of products from independent boutiques. Great quality stuff. Very helpful and efficient costumer service.”

Helpful Report

Posted 6 years ago

“Speedy delivery, nicely packaged product.”

Helpful Report

Posted 6 years ago

“Item was beautiful, delivery was quick and easy (and not too expensive) and Trouva kept me updated along the way. Will definitely use in the future”

Helpful Report

Posted 6 years ago

“An amazing way to browse lots of boutiques and find ooodles of lovely things.”

Helpful Report

Posted 6 years ago

“I love Trouva , always great service and amazing items .”

Helpful Report

Posted 6 years ago

“Quick response and dispatch of item ordered. Really nice item too! Great.”

Helpful Report

Posted 6 years ago

“Item delivered promptly and safely - many thanks”

Helpful Report

Posted 6 years ago

“My purchase through Trouva did not go as planned. Alternative arrangements were tried but everything failed. Your staff were helpful, kind and generous in everything they did.”

Helpful Report

Posted 6 years ago

“Very fast delivery. I ordered and the item arrived the next day!! Really surprised! Great service at the customer support team too! I would come back to shop again!”

Helpful Report

Posted 6 years ago

“I ordered some saltwater sandals online. Easy website to use. Items arrived promptly and I was kept informed of arrival date. Really happy with the service from Trouva and would happily purchase from this site again.”

Helpful Report

Posted 6 years ago

“Loved their products, unfortunately the items I bought were all sold out so I didn't get to receive them in time for my holiday. However the team sent me a lovely biscuit to apologise. Great customer care.”

Helpful Report

Posted 6 years ago

“Brilliant service thank you”

Helpful Report

Posted 6 years ago

“Wrong item sent which was incredibly bad quality. Beyond ‘rustic ‘. Customer service takes a long time”

Helpful Report

Posted 6 years ago

“Plenty of lovely shopping choices with Trouva - and prompt delivery!”

Helpful Report

Posted 6 years ago

“Great service with free delivery like the fact you help independent shops which is great.”

Helpful Report

Posted 6 years ago

Trouva is rated 4.6 based on 4,471 reviews