Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,471 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection, smooth delivery not bad customer service. It’s “for the independent” so expect a “sorry the item sold out” sometimes but nothing too disappointing. Bonus fact: packaging is almost 100% recycled ! A bless Haven’t had one problem so far and bought 3x with an avarege of £70 each purchase. Items from About 3-5 different boutiques. My advice here is that items searched on the website (I.e searching a boutique) don’t have items with sale price if they are also on sale. Ultimately you have to navigate throughout the whole sale page to maybe find the same item on sale.”

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Posted 6 years ago

“Great choice of reatailers, good browser - particularly like the persistent wish list feature. Clear post-purchase notifications. Definitely will use again. Very pleased with the products, all described accurately.”

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Posted 6 years ago

“5* rating for customer service, layout of website is easy to navigate and once you enter each boutique it’s like going down a shopping wonderland hole. Perfect !”

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Posted 6 years ago

“Excellent products. Great service. Would highly recommend.”

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Posted 6 years ago

“This seems a good site and we found exactly what we were looking for will certainly use Trouva again”

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Posted 6 years ago

“Lovely good quality item”

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Posted 6 years ago

“Great efficient service”

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Posted 6 years ago

“Trouva are great! As it's difficult for me to get out and about due to ill health I find the website an absolute godsend as they have many great boutiques with exceptional items all on one website.”

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Posted 6 years ago

“Great service. Order arrived on date notified.”

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Posted 6 years ago

“Great service, very well packed ,recommended”

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Posted 6 years ago

“Great selection of boutiques and slick, easy to use website. Would definitely shop with Trouva again.”

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Posted 6 years ago

“I love the range of products, the ease of using the website and of ordering, and the customer service and efficiency of the Customer Service team at Trouva. Browsing through the unusual products is really enjoyable, and there is always something that catches the eye. Both service and style are very impressive.”

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Posted 6 years ago

“Great selection. Great service! What else can one ask for?”

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Posted 6 years ago

“Good morning, I did not receive my shirt. I have paid via creditcard on the 2nd of February 2019. Could you please check what went wrong, please remit my money. Thank you”

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Posted 6 years ago

“Terrific service!”

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Posted 6 years ago

“Great choice and great service.”

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Posted 6 years ago

“Item arrived broken. I contacted Trouva to let them know so that I can get a refund and it's now been over 24 hours without me having heard anything from them. In the meantime I've had to repurchase the product elsewhere to ensure it arrives in time for my friends birthday. I love shopping at independent shops rather than big chains but using Trouva isn't worth the hassle for me.”

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Posted 6 years ago

“Highly recommend to anyone about Trouva, item i ordered was delivered in the time given and was slightly cheaper then other sites.”

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Posted 6 years ago

“I love the variety of beautiful products on Trouva and always really love the things I buy from there”

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Posted 6 years ago

“Love this website and the quirky beautiful products”

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Posted 6 years ago

Trouva is rated 4.6 based on 4,471 reviews