Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,471 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product I ordered as a gift arrived broken. Support quickly responded and promised to replace the item but it has now been 2 weeks and I am still yet to receive the returns label. Contacted support again and have not received any update in 10 days. Really poor customer service do not recommend using Trouva.”

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Posted 7 years ago

“Delivery was really quick!! My item (a vase) was exactly what I had been looking for but couldn’t find anywhere!! Price was amazing also. I already have my bag filled with more purchases !!”

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Posted 7 years ago

“Wonderful selection of products, delivered very quickly and beautifully packaged.”

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Posted 7 years ago

“Awful service!”

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Posted 7 years ago

Hi there - Thanks for taking the time to leave us a review - we really appreciate your opinion and I'm sorry to hear about your issues with the service received. If you have any other questions or any further feedback with details to help us improve, please do reach out to us and we will be more than happy to help. Yours sincerely, Jem

Posted 7 years ago

“Just the right size candle holder I was looking for. Matches the blue lamps on my desk and I love the tiny spots in the glass.”

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Posted 7 years ago

“ERasy to order, good delivery service, clear descriptions”

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Posted 7 years ago

“Nice product, came quite quickly and was well wrapped for protection”

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Posted 7 years ago

“Thanks . Lovely plant pot . Fast delivery 👍🏻”

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Posted 7 years ago

“Purchased.some baby clothes, bibs and blankets for my new Grandchild, when he/she arrives. Items are lovely but unable to say how they wash until the BABY arrives.”

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Posted 7 years ago

“goods were delivered on time in secure packaging thank you .”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“Great choice and fast service”

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Posted 7 years ago

“beautiful scarf.”

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Posted 7 years ago

“You are the only company in England that allows me to buy a specific olive oil that I 1st had in Crete. Your company offers a polite and efficient service with additional offers that have proven difficult to resist. Thank you”

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Posted 7 years ago

“Always excellent goods and service.”

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Posted 7 years ago

“Very happy with my purchase. Lovely platters and sauces. Arrived well packed. Fast delivery. I'll buy from Trouva again. Thanks!”

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Posted 7 years ago

“I'm new to trouva and am delighted with my find. I couldn't find yellow table candles but there they were on Trouva! Speedy service too which is great as when you order something you want it Asap! Beautifully packaged will certainly be back.”

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Posted 7 years ago

“Great product and delivered quickly.”

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Posted 7 years ago

“Very happy with the sharpeners I bought. Best price & speedy delivery. Will shop here again”

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Posted 7 years ago

“Efficient very good service from ordering to delivery. Thank you .”

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Posted 7 years ago

Trouva is rated 4.6 based on 4,471 reviews