Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,462 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,462 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

Trouva 5 star review on 18th December 2021

111

Anonymous

Anonymous // 01/01/2019

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“Good customer experience”

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“Goods arrived promptly and just what i needed.”

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“Excellent quality and quick delivery!!”

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“Excellent service. Thank you”

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“Excellent items and prompt dispatch. My parcel had no padding, so one item was dented, and the courier used is not reliable, one I tend to avoid, had I known before ordering, I would not have purchased. I shop with companies that use R.M.”

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“Absolutely love this hand cream. Beautifully packaged in tissue and tied with string, Speedy delivery. Will definitely use again. Thank you Sue”

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“Love the pale lilac colour, quality and softness of this long T-shirt I bought from Boudoir Femme!”

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“I want to thank you for the very quick and helpful way you dealt with my problem. I was delighted with the quality of the goods when they arrived. I will certainly shop with you again.”

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“I purchased some gifts through Trouva from a little shop in Wales called Petticoat Lane. The delivery was super speedy and I am so pleased with the items I bought! I love that this is a way to buy from small independent businesses!”

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“I’d happily buy from Trouva again. Very pleased with the product which arrived promptly. Highly recommend.”

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“Very good service. I had a problem with my order which was dealt with very well and a replacement sent out to me. First time I have used Trouva but I would definitely use them again.”

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“Fast shipping to the US, well packaged, just the items I was looking for.”

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“item seems good”

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“Amazing product,great quality ,beautiful packaging and quick service 💕”

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“Disappointed with your customer care. I was not notified that the glasses I order where out of stock even though when I ordered them the system said they were available. It was only when I chased up to see which I had to do twice before getting an answer. Not acceptable service plus you had already taken my money .”

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“Lovely dress just what I wanted and very fast and efficient delivery kept me informed along the way right up to delivery.”

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“Parcel was left in garden out in the rain an box is all water damaged with the clothes inside”

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“very very good”

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“Order came quickly and very well packaged. Will use again.”

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“Excellent service from ordering to keeping me up to date to delivery, would definitely recommend”

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Trouva is rated 4.6 based on 4,462 reviews