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Trouva Reviews

4.6 Rating 4,465 Reviews
91 %
of reviewers recommend Trouva
4.6
Based on 4,465 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Trouva Reviews
Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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Anonymous
Anonymous  // 01/01/2019
Prompt delivery and item exactly as described and would use Trouva again.
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Posted 2 years ago
I had bought a magnolia branch from a shop for my new dining room. It was perfect but felt I needed another one for the look I wanted. Searched high and low until I found on this site. It arrived so beautifully packaged and I am delighted with it. Gorgeous website with beautiful products. Will be ordering from again soon.
Trouva 5 star review on 11th December 2021
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Posted 2 years ago
Beautiful storage basket received in lovely gift wrapping. It is a gift which I am really looking forward to giving
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Posted 2 years ago
Good customer experience
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Posted 2 years ago
Goods arrived promptly and just what i needed.
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Posted 2 years ago
Excellent quality and quick delivery!!
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Posted 2 years ago
Excellent service. Thank you
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Posted 2 years ago
Excellent items and prompt dispatch. My parcel had no padding, so one item was dented, and the courier used is not reliable, one I tend to avoid, had I known before ordering, I would not have purchased. I shop with companies that use R.M.
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Posted 2 years ago
Absolutely love this hand cream. Beautifully packaged in tissue and tied with string, Speedy delivery. Will definitely use again. Thank you Sue
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Posted 2 years ago
Love the pale lilac colour, quality and softness of this long T-shirt I bought from Boudoir Femme!
Trouva 5 star review on 9th December 2021
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Posted 2 years ago
I want to thank you for the very quick and helpful way you dealt with my problem. I was delighted with the quality of the goods when they arrived. I will certainly shop with you again.
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Posted 2 years ago
I purchased some gifts through Trouva from a little shop in Wales called Petticoat Lane. The delivery was super speedy and I am so pleased with the items I bought! I love that this is a way to buy from small independent businesses!
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Posted 2 years ago
Iā€™d happily buy from Trouva again. Very pleased with the product which arrived promptly. Highly recommend.
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Posted 2 years ago
Very good service. I had a problem with my order which was dealt with very well and a replacement sent out to me. First time I have used Trouva but I would definitely use them again.
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Posted 2 years ago
Fast shipping to the US, well packaged, just the items I was looking for.
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Posted 2 years ago
item seems good
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Posted 2 years ago
Amazing product,great quality ,beautiful packaging and quick service šŸ’•
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Posted 2 years ago
Disappointed with your customer care. I was not notified that the glasses I order where out of stock even though when I ordered them the system said they were available. It was only when I chased up to see which I had to do twice before getting an answer. Not acceptable service plus you had already taken my money .
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Posted 2 years ago
Lovely dress just what I wanted and very fast and efficient delivery kept me informed along the way right up to delivery.
Trouva 5 star review on 8th December 2021
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Posted 2 years ago
Parcel was left in garden out in the rain an box is all water damaged with the clothes inside
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Posted 2 years ago
Trouva is rated 4.6 based on 4,465 reviews