Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,469 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,469 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing product,great quality ,beautiful packaging and quick service 💕”

Helpful Report

Posted 3 years ago

“Disappointed with your customer care. I was not notified that the glasses I order where out of stock even though when I ordered them the system said they were available. It was only when I chased up to see which I had to do twice before getting an answer. Not acceptable service plus you had already taken my money .”

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Posted 3 years ago

“Lovely dress just what I wanted and very fast and efficient delivery kept me informed along the way right up to delivery.”

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Posted 3 years ago

“Parcel was left in garden out in the rain an box is all water damaged with the clothes inside”

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Posted 3 years ago

“very very good”

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Posted 3 years ago

“Order came quickly and very well packaged. Will use again.”

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Posted 3 years ago

“Excellent service from ordering to keeping me up to date to delivery, would definitely recommend”

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Posted 3 years ago

“Still waiting for products to be delivered”

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Posted 3 years ago

“Ordered a beanie hat. Good quality as stated. Prompt delivery”

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Posted 3 years ago

“Arrived fast and in great quality”

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Posted 3 years ago

“Great service, great products. Very happy with my purchases.”

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Posted 3 years ago

“Great product, fast delivery.”

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Posted 3 years ago

“Easy to browse and find interesting items for yourself and as gifts”

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Posted 3 years ago

“Was wanting this item for some now -was very pleased when it arrived”

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Posted 3 years ago

“Beautiful product which arrived ver quickly”

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Posted 3 years ago

“Fast delivery and perfect item!”

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Posted 3 years ago

“This is such a stellar service. An amazing way to get to support small businesses around the globe and discover all kinds of new, special artists and brands. I fell in love with a set of Christmas ornaments being sold at a boutique in the UK. They arrived SHOCKINGLY fast, I was blown away. So excited to put them on my tree! And I'm definitely using Trouva again for more gift giving in the future.”

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Posted 3 years ago

“Ordering was easy and clear. The goods arrived in short time and were good quality as described. I’d use Trouva again as a source if individual independent items.”

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Posted 3 years ago

“Great quality”

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Posted 3 years ago

“Found the enamel mug I wanted in Julia Davey's boutique. Was easy to place the order and the mug was delivered promptly. Very pleased. Thank you Julia!”

Helpful Report

Posted 3 years ago

Trouva is rated 4.6 based on 4,469 reviews