Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,471 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service, lovely selection of unusual gifts and homeware.”

Helpful Report

Posted 5 years ago

“Amazing Bulgarian Rose & Oud Room and body spray. Love it. And I was so happy to find present, savonneries bruxelloises soup. Absolutely love it. Packed very well, fast delivery 📦”

Trouva 5 star review on 11th November 2020

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Posted 5 years ago

“Service was excellent. I received my parcel very quick,”

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Posted 5 years ago

“Very good service although after one item missing, this was quickly sorted and transported to me very quickly.”

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Posted 6 years ago

“Excellent service. Tray arrived quickly and was very well packaged. Would highly recommend.”

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Posted 6 years ago

“Love this website and the ethos behind it. Super fast delivery and amazing choice of products. Ordered Christmas Baubles that had impressive packaging and a beautiful art print.”

Trouva 5 star review on 9th November 2020

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Posted 6 years ago

“Exactly what I ordered and delivered promptly. The packaging was excellent too.”

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Posted 6 years ago

“Very happy with this service. Thank yoj”

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Posted 6 years ago

“My order came very quickly and was presented beautifully, with a personally written note to thank me. A lovely touch, thank you!”

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Posted 6 years ago

“Thank you! Everything arrived in good time and safely.”

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Posted 6 years ago

“Brilliant service and love my new lights.”

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Posted 6 years ago

“Great range of products delivered quickly and well packaged”

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Posted 6 years ago

“Paid extra to have order in time for a special occasion. Despite there being a cushion of several days it still did not arrive. Extremely disappointed!”

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Posted 6 years ago

“Love this site. Quick delivery times well packaged, items delivered as advertised 👍👍👍👍👍”

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Posted 6 years ago

“Excellent customer service - v prompt responses, problems dealt with in a very friendly manner. Lovely range of goods. My only problem is having to pay p and p to each seller. OK if you are buying something for £40 or more. I regret paying the £3.99 p and p on two cheap items that proved to be a bit disappointing and won’t do that again.”

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Posted 6 years ago

“Great competitive price, good quality product and delivered quickly....”

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Posted 6 years ago

“Very speedy and slick service”

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Posted 6 years ago

“Great service. Quality product. Value for money. Polite and timely communication regarding my purchase.”

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Posted 6 years ago

“Fantastic quickest delivery ever Win win ........................ because this was the cheapest price 😊 too”

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Posted 6 years ago

“Excellent service.”

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Posted 6 years ago

Trouva is rated 4.6 based on 4,471 reviews