Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,471 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“👍”

Helpful Report

Posted 7 years ago

“Lovely products. Good price and diverted on time”

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Posted 7 years ago

“Impressed with all the products I have bought and the promptness with which they are delivered.”

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Posted 7 years ago

“Good and timely service”

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Posted 7 years ago

“Ordered different items twice, took my money both times. Waited for the gifts arriving and received an email 2 weeks later telling me the items were unavailable and had to get a refund. If I had have known the item was available I wouldn’t have ordered and I wouldn’t have relied on it coming as a Christmas present.”

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Posted 7 years ago

“i go to Trouva when the rest of the world of retail disappoints. Always find a treasure there.”

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Posted 7 years ago

“Very poor”

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Posted 7 years ago

Hi there, Thanks for taking the time to leave us a review, we really appreciate your opinion. I’m sorry to hear that you feel our service and site is very poor. I would personally like to assist you further, would you be so kind to contact our support team via email? You can reach us on support@trouva.com and quote this review. If you have any questions or any further feedback, please do let me know! Yours sincerely, Chris

Posted 7 years ago

“Good quick service and a unique collection of items”

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Posted 7 years ago

“Item just as described, and arrived very quickly. What more could you want?”

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Posted 7 years ago

“excellent service. Quick, efficient and easy.”

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Posted 7 years ago

“Great product, great service - thank you!”

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Posted 7 years ago

“Lovely little night light”

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Posted 7 years ago

“Individual items , great service”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“Great service. Got items delivered quickly. Will use them again.”

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Posted 7 years ago

“Lovely company to deal with adding little touches that make them stand out from the crowd. Purchased a coffee maker which had a small pouch of coffee included with a thank you for buying from us. Really nice touch - would recommend unhesitatingly to anyone. Deserve every success in the future - will use again.”

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Posted 7 years ago

“love it”

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Posted 7 years ago

“My purchases were great and excellent customer service.”

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Posted 7 years ago

“Arrived on time”

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Posted 7 years ago

“Excellent customer service and the product arrived perfectly on time. Thanks!”

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Posted 7 years ago

Trouva is rated 4.6 based on 4,471 reviews