Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,471 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent fast service”

Helpful Report

Posted 6 years ago

“Absolutely impressed with the website and the product itself! Lovely website that gives you endless ideas to bring more personality to your home. And the humble lamp is absolutely adorable. Prefect finish, size and functionality! It came in no time, wrapped safely in a sturdy and elegant packaging. I absolutely love it!”

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Posted 6 years ago

“Ordered items with 3-5 working days delivery. Ordered on 30th contactedvon 6th of next month telling me one of the items was not available. Letting me know after the items should have been delivered is extremely poor service. Still not received one of the items”

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Posted 6 years ago

“Lovly item well packed and arrived quickly and safely”

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Posted 6 years ago

“Bought a fabulous Mirror from Trouva.It arrived quickly and well packaged .absolutely love it .”

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Posted 6 years ago

“Speedy delivery, good quality and fiancé loves it :)”

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Posted 6 years ago

“Very good service fast delivery and top class goods will use again.”

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Posted 6 years ago

“Very good services!”

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Posted 6 years ago

“My item was wrapped beautifully and for a very delicate item, arrived perfectly. Very fast dispatch and delivery. Really happy with my purchase.”

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Posted 6 years ago

“Hi . Was delighted with the product it was well packed and arrived very quickly, will definitely order again.”

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Posted 6 years ago

“Absolutely love my story tile. It arrive very fast and was beautifully wrapped.”

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Posted 6 years ago

“Fast efficient service from start to finish thank you.”

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Posted 6 years ago

“Love this site! First time I’ve used it to buy something a little bit different for my daughters 40th birthday. I’ll definatly browse again for that extra special unique gift .”

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Posted 6 years ago

“I still haven’t received my order!!!!”

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Posted 6 years ago

“My order arrived quickly, the cushions are lovely and very nice quality! Also the cushions were much more expensive on other sites so they were good value too”

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Posted 6 years ago

“Poor customer service . Person I spoke to contacted the incorrect shop on my behalf ! :( I requested free shipping via a discount code which failed to work but you ignored it . Bit disappointed .”

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Posted 6 years ago

“Excellent service and quality of goods. My champagne glasses arrived quickly and were very well packaged. Thank you.”

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Posted 6 years ago

“Trouva is a great connection to independent shops, which I really like to support. Great customer support from their team and very fast delivery of my item from the shop that sold it. Very good shopping experience, wouldn’t hesitate to use again”

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Posted 6 years ago

“Great!! Found the item I wanted, easy to purchase and arrived the next morning!”

Trouva 5 star review on 25th August 2020

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Posted 6 years ago

“Order arrived on time and was exactly as described excellent quality”

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Posted 6 years ago

Trouva is rated 4.6 based on 4,471 reviews