Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,471 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I searched everywhere for a Robin doorstop and eventually found a lovely Robin at Trouva. My daughter will be over the moon as this robin is beautifully made. Quick easy delivery - perfect, thank you”

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Posted 4 years ago

“Beautiful glasses that arrived promptly .Love the design and are well made”

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Posted 4 years ago

“Great products, quick delivery - brilliant customer service. My favorite shop 🎄”

Trouva 5 star review on 19th December 2020

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Posted 4 years ago

“Ordered my present but never turned up then got a email saying out of stock, really poor at updating information”

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Posted 4 years ago

“Lovely products, quick delivery!”

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Posted 4 years ago

“Very fast, efficient service. Lovely dress.”

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Posted 4 years ago

“Prompt delivery, item well packaged, great service”

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Posted 4 years ago

“Gorgeous tea towel that my daughter will love! Excellent service - will use again.”

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Posted 4 years ago

“excellent service”

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Posted 4 years ago

“Very quick delivery very impressed thank you”

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Posted 4 years ago

“Lovely product and carefully gift wrapped too!”

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Posted 4 years ago

“Have not yet received order”

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Posted 4 years ago

“Fast shipping and trusted.”

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Posted 4 years ago

“Excellent service; item was efficiently and quickly delivered Wouldn't hesitate to recommend this company and will use again”

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Posted 4 years ago

“Great gift and excellent, fast, personalised communication when I had a query - would recommend”

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Posted 4 years ago

“Great facility for a Christmas present list. Lots of ideas and stuff that is a little bit different - from the comfort of my lounge :)”

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Posted 4 years ago

“Item took a couple of days longer than the estimated delivery time to arrive (ended up being 7 days from order), but overall, a very good service, and good to support smaller businesses”

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Posted 4 years ago

“I *want* to shop small and I *want* to do the right thing and support small businesses, but in the pandemic i've felt like i can't really leave the house to go shopping. Trouva has given me a safe way to look at LOADS of small shops at once - plus my delivery times were 2-3 days!”

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Posted 4 years ago

“Very easy to use and great value. Plus delivery was very efficient.”

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Posted 4 years ago

“Great communication re delivery and very pleased with the beautiful mugs”

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Posted 4 years ago

Trouva is rated 4.6 based on 4,471 reviews