Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,471 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A lovely hat! The service and delivery were excellent. Would highly recommend Trouva.”

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Posted 4 years ago

“Order arrived promptly and well packaged.”

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Posted 4 years ago

“Delivery now 5 days overdue really disappointed as I have paid for express delivery and had to buy a replacement present will not use you again and will expect a full refund”

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Posted 4 years ago

“So pleased I discovered Trouva: the variety of shops is fantastic, providing you with a wealth of items, whatever you’re looking for.”

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Posted 4 years ago

“Very prompt response to my order & good information supplied re delivery & returns”

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Posted 4 years ago

“Very easy transaction with speedy delivery, highly recommended.”

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Posted 4 years ago

“Great communication. Prompt delivery.”

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Posted 4 years ago

“Excellent. Delivery and communication with the brand was fabulous. Can't fault my experience at all.”

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Posted 4 years ago

“Lovely wine glass that arrived well packaged and on time. Thank you. Will be ordering again from you! 😀”

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Posted 4 years ago

“Great marketplace. Super seller”

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Posted 4 years ago

“I ordered this little white bunny nightlight as its the nearest thing I could find to a white rabbit light I could find ( at a sensible price). Its very sweet and runs on three button cell batteries. Its about 15cm high and made of plastic. The life of the batteries aren't the longest would be the only criticism. We replaced after 4 nights. Overall I'm exceptionally happy with it. Delivery was extremely fast and the seller was lovely leaving a thank you card. Would 100% recommend buying from here.”

Trouva 5 star review on 20th December 2020

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Posted 4 years ago

“Beautiful product. Great price and fast delivery. Can’t say any more. Thank you”

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Posted 4 years ago

“In the world of Amazon it's nice to see an alternative. Quick delivery (before Christmas), unique products. Very good”

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Posted 4 years ago

“I was able to order my beautiful mugs that were out of stock locally. The whole process was simple and easy to do. My mugs arrived very quickly and beautifully packaged. Thank you for an amazing on line experience and to know that I have helped a small local enterprise is the icing on the cake. I will be using Trouva again. Thank you.”

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Posted 4 years ago

“Excellent service, beautiful products”

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Posted 4 years ago

“Product arrived quicker than expected and I love it”

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Posted 4 years ago

“I just love what I purchased and I will definitely be returning to Trouva for future purchases. Beautiful quality and quirky too and the packaging was beautiful too. Thank you. X”

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Posted 4 years ago

“Excellent service and product”

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Posted 4 years ago

“I Brought a Christmas fairy it was delivery in a couple of days of good quality and look's brilliant on my tree.”

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Posted 4 years ago

“Super quick delivery, really happy with the books, will be using Trouva again for sure 👍”

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Posted 4 years ago

Trouva is rated 4.6 based on 4,471 reviews