Name: UberEATS
Rating: 1.08

“Well never will use Uber eats terrible. Delivery on wrong day. I didn't even want to give any stars but this service made u hit at least 2 stars. They should get NO STARS”

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Posted 1 month ago

“Scammers. Absolutely worst customer care team ever”

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Posted 1 month ago

“Uber as a business is exploitative of its drivers, and dishonest to its customers... Menu prices are marked up considerably, not sure if this is done by Uber, by the restaurants or if its co-operation of the two... but my final straw, Uber offers "Happy Hour" deals advertised from 2pm-5pm each day... well its come to my attention this menu will disappear at 4:58... so its not actually available until 5.00pm - false advertising, and predatory business practices.”

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Posted 1 month ago

“Extremely disappointed. SCAM ALERT. Waited more than an hour and could see the rider stopped on the way for 5+ minutes on the map. After a message found out that my order was delivered to another house. He then cancelled my order on the app. I was left hungrier just waiting for my food. Could've just delivered the other order with the refund. The restaurant closed and couldn't order again. My card also shows 2 transactions for the order.”

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Posted 1 month ago

“How does a company let establishments send you foul food and determine if they or going to give you a refund or not after they eliminated phone service for customers in every state. What kind of scam is this that a company can make money selling nasty goods and steal the voice of the customers at the same time. How do we allow this. I will not and will post this disgrace all over the world so that we as customers and people who are just seeking a decent meal can have the human decency of getting one.”

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Posted 1 month ago

“Horrible experience.”

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Posted 1 month ago

“Made a order took 4 hrs before they canceled it im housebound spent 123 on groceries now it's gonna take 3 to five business days to get a refund so now I have no money or food.im going back to door dash more reliable and less fees”

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Posted 1 month ago

“Omg. I order dinner and it’s cold and missing items. And the same time i recieve the food and I compliment about it, honestly no reply and after a few minutes I message to uber agin that i keep the food outside of my door and take it back. Honestly I said I don’t want refund. Untill now no reply. What a pity service omg !!”

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Posted 1 month ago

“Uber Eats makes it difficult to get my money back when they either don’t deliver my food or have the wrong thing delivered while having ridiculous wait times with terrible drivers that cannot do one simple job”

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Posted 1 month ago

“I place an order from a grocery store and the driver arrived with the wrong item. I refused delivery and contacted Uber Eats through the app. I cannot use what they sent and needed what I ordered. They refunded everything except they kept the tip as a credit in my account. Good for them but bad for me as I am forced to use them again to get the rest of my credit. Called customer service who informed me that they do not have any mechanism to refund the tip credit on my account”

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Posted 1 month ago

“I place and Order and part of my order was missing below was the response I received from uber one that I pay monthly subscription for so basically your food is not guaranteed when buying with Uber Eats. Hi V, We can confirm that this order isn’t eligible for a refund or price adjustment. Thank you for your understanding.”

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Posted 1 month ago

“Driver delivered our order to someone else. Admitted it. Asked if we wanted their order. We said no. He left with their order. We didn't get anything. Tried getting a refund. The rep Unnati is customer service flatly said no. And disconnected with us. So, we're out $96. Horrible customer service”

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Posted 1 month ago

“They wont verify a perfectly valid credit card. After a lot of BS, when they finally do verify the card, they try to charge "uberverify" extra fees on my credit card.”

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Posted 1 month ago

“Over charging, the math all most always is wrong.”

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Posted 1 month ago

“placed an order this morning through Uber Eats for 2 tuna mayonnaise salad rolls, 2 millionaires shortbread 1 late and 1 breakfast roll, which came to approximately £21. 1 of the tuna rolls was not included so I contacted uber eats through their app, and was refused a refund. I tried again by messaging an actual person, and despite sending photographs of the order, they refused to give me a refund. I’ve asked for a complaints email address 4 or 5 times now and my request has been ignored. If there was a way to award -5 stars I would especially since no customer service in the UK. Also complaint was resolved by the person from uber eats, but it hasn’t been resolved at all”

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Posted 1 month ago

“⭐ Très mauvaise expérience. Un abonnement Uber One a été activé sur mon compte sans que je l’aie demandé, avec un prélèvement prévu de 14,90 CHF. J’ai également reçu une alerte concernant une connexion depuis un appareil que je ne reconnais pas. Et lorsque j’essaie d’annuler l’abonnement, l’application m’empêche de le faire normalement et me renvoie vers l’assistance. Pour un service qui gère des moyens de paiement, je trouve cette situation particulièrement inquiétante et frustrante.”

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Posted 1 month ago

“My order never arrived, driver claimed that he came and tried to call me but was unavailable, Uber said they will not refund me. The truth is he never called me, the CCV footage at work where he was supposed to deliver has no data of that delivery. When the receipt came via email it showed that the meal was delivered. So the meal was delivered but he could not get hold of me. Uber eats is a big scam, they are actually Uber rats, very disgusting!!!!!!!”

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Posted 1 month ago

“DISGUSTING. it is currently 00:56 in the morning and i just want to eat something good. God forbid a girl just wants to munch on something. I personally can’t cook and i find very racist the fact that it doesn’t deliver to my house. what did i do. do not recommend also the deliver guy stinks”

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Posted 1 month ago

“It’s always when i’m 8-9 months pregnant they mess up the order. This time they “gave the wrong order” and handed me a burger from burger king when i ordered from A&W and forgot the drinks and fries. They charged 28$ including delivery and tip and 18.99 for the entire combo. I received a 5$ uber cash and tried to dispute it but was connected with a very rude person that was learning english as her second language (why would you place them on the phone?) completely bizzare conversation she was treating the issue like it was my problem. Anyways, needless to say the app was deleted Lyft is so much more affordable and i’m willing to try doordash or skip the dishes can’t continue to disappoint like Uber. Thinking there buisness is “top notch” they always make random transactions on my account too so happy to say BUHBYE!!”

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Posted 1 month ago

“It’s always when i’m 8-9 months pregnant they mess up the order. This time they “gave the wrong order” and handed me a burger from burger king when i ordered from A&W and forgot the drinks and fries. They charged 28$ including delivery and tip and 18.99 for the entire combo. I received a 5$ uber cash and tried to dispute it but was connected with a very rude person that was learning english as her second language (why would you place them on the phone?) completely bizzare conversation she was treating the issue like it was my problem. Anyways, needless to say the app was deleted Lyft is so much more affordable and i’m willing to try doordash or skip the dishes can’t continue to disappoint like Uber. Thinking there buisness is “top notch” they always make random transactions on my account too so happy to say BUHBYE!!”

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Posted 1 month ago

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 25%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Live Chat, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult

UberEATS Reviews