Ultius Reviews

4.92 Rating 376 Reviews
97% of reviewers recommend Ultius

About Ultius: Ultius is the global leader in connecting consumers with qualified American freelance writers for custom writing, editing, and business document preparation services.

MADE IN USA © Ultius, Inc.

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Phone:
800-405-2972

Email:
https://my.ultius.com/support/contact

Location:
1201 N Orange St, STE 7038

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Would you recommend this service to busy individuals? yes
"My experience with Ultius in general has been very satisfactory. I had trusted Ultius with more then 15 orders and for each of then I have received high quality work and very professional and skilled writers. I had recommended Ultius to my peers and they also love it."
Helpful Report
Hello and thank you for the 5-star rating. One of our main objectives is to gain and keep our clients' trust. Our clients are very important to us and we would never want to let them down. We really appreciate your review and your recommendation! :)
What is your order number? (example #120987) #153555
Would you recommend this service to busy individuals? yes
"Ultius is a fansastic service. I had tried other sites, but the writers were obviously English second language wirtrs. This left the work with incorrect syntax and grammar issues. All the papers I have commissoned from Ultius writers have been top nothch, with the proper use of English writting. Thank you for a great service. If you are looking for help with an assignment, Ultius is the servce you are looking for."
Helpful Report
Hello and thank you for your 5-star rating! We have a dedicated internal hiring team that only recruits experienced American freelancers, so you'll always be in good hands! Thanks again! :)
"nice supporting staff"
Helpful Report
Hello and thanks for your feedback. Our 24/7 support team is always there for you! :)
What is your order number? (example #120987)
"support staff are really helpful and supporting.specially the support and help I got from delia and lizzy.thanks"
Helpful Report
Hello and thank you so much for your feedback! We're so happy to hear that you had positive experiences while working with Delia and Lizzy. They are completely dedicated to our clients. Thanks again! :)
"They are always there when I need them. They always do exactly what I ask for. My papers come out good. Give it a shot."
Helpful Report
Hello and thank you so much for your feedback! We believe our clients deserve the best!. It's really good to know that we've met all of your expectations! :)
What is your order number? (example #120987)
Would you recommend this service to busy individuals? yes
"Quick and Helpful. Thank you!"
Helpful Report
Hello and thank you very much for your five-star rating! Our clients are very important to us, so thank you for sharing your feedback. :)
Would you recommend this service to busy individuals? yes
"Paper was decent. I made a lot of revisions myself. No utilization of semi-colons and a lot of comma splicing and run on sentences that needed to be corrected."
Helpful Report
Hello and thank you for taking the time to leave your feedback. We are sincerely sorry your most recent order did not meet your expectations. Can you provide the order number in a private reply? We hope to resolve your concerns. Thank you so much.
"I have been using Ultius since March of 2018. In the beginning, the quality of papers that were being written were great. Need little to no editing. In the last 6 months, the papers being completed by the writers have been horrible. I have had to request revision on just about every paper due to plagiarism, not following instructions that were submitted with the order, reference issues, incorrect citations within the paper and references, and so on. I have had to spend unnecessary time having to redo papers, editing papers after comparing the information to the source used and finding that a lot of it was word for word and not paraphrased or in quotations. Customer service has been great with compensating but the issues are still happening with my papers. The quality control/department who looks over the paper before uploading it to your account, NEEDS TO BE FIRED. This is because they are not catching issues within the order before uploading the "completed" order to the customer and there has been times when the writer messages and states I have finished your order and is being looked over by the quality department and 15 minutes later, my paper is uploaded. I WILL NO LONGER USE THIS COMPANY FOR ANY OF MY ASSIGNMENTS."
Helpful Report
Hello and thank you for your feedback. We are very sorry to hear that some of our freelance writers have not met your expectations. We would like to gather more information from you so we can investigate such orders. It's very important to us that our freelance writers are exceptional and we have many measures in place to make sure we recruit only the best. Unfortunately, it has not been what you experienced lately. We would really appreciate your time. Thank you.
Would you recommend this service to busy individuals? yes
"Lizzy was great she helped me to fix my order issue very quick."
Helpful Report
Hi Ervin! Thank you very much for your feedback. Lizzy is a wonderful client success specialist. We're so glad she was there to assist! :)
What is your order number? (example #120987)
Would you recommend this service to busy individuals? yes
"My paper was written per my requirements. Great job! Great service!"
Helpful Report
Hello and thank you for your feedback! We are glad to hear that our platform met all of your expectations! Thanks again!
Would you recommend this service to busy individuals? yes
"It's always a pleasure to speak to or work with Sara to resolve an issue or ask questions. Sara always goes above and beyond no matter the situation to obtain the best outcome for you."
Helpful Report
Thank you so much for the 5-star rating! We appreciate you letting us know that Sara is always willing to go above and beyond! Thanks again. :)
What is your order number? (example #120987)
"Overall, it has been a mixed experience. My initial order was completed as requested and with excellent details. My subsequent orders were not satisfactory and required revision. One order has gone through multiple revisions. However, the customer service representative, Lizzy, was amazing at attempting to rectify the issues with the order."
Helpful Report
Hello and thank you for your feedback! We are so sorry to hear that some of your orders did not meet all of your expectations. Fortunately, it seems that Lizzy was able to assist in your time of need. We really appreciate you letting us know! :)
Would you recommend this service to busy individuals? yes
"very prompt and informative."
Helpful Report
Hello and thank you for taking the time to leave your feedback. We really appreciate it! :)
"Delia and Brittany were awesome! Super responsive and were able to meet all my needs! I feel so much stress relief thanks to them both!"
Helpful Report
Hi PJ! Your feedback is music to our ears. We are so glad to hear that Brittany and Delia were able to take off the stress. :)
Would you recommend this service to busy individuals? yes
"Every single experience has been amazing. They have been thorough and QA has even refunded unused pages without me asking. Amazing experience. Communicative writers. This is the only company I will be using."
Helpful Report
Hello and thank you so much for taking the time to leave your feedback! It's very important to us to earn our clients' loyalty, so we're so glad to hear we have met all your expectations and more! :)
What is your order number? (example #120987)
Would you recommend this service to busy individuals? yes
"I’ve been using this service for a year is so and I’ve never been disappointed. For my last paper the writer finished well ahead of the deadline."
Helpful Report
Hi Letitia! Thank you for your 5-star rating! We are so glad to hear that we have met all your expectations in the past year. :)
Would you recommend this service to busy individuals? yes
"Love their work. Satisfied and Loyal customer."
Helpful Report
Hello and thank you very much for taking the time to leave your feedback. We hope to work with you again in the near future! :)
What is your order number? (example #120987)
Would you recommend this service to busy individuals? yes
"Rocked my Socks off"
Helpful Report
Hello and thank you for your 5-star rating. We really appreciate it!
Would you recommend this service to busy individuals? yes
"The help I received from Ultius was great! They stayed in contact with me the entire time. Thank you Ultius for your help."
Helpful Report
Hello and thank you for giving us a 5-star rating! We look forward to working with you in the near future. :)
What is your order number? (example #120987)
Would you recommend this service to busy individuals? yes
"It’s the first time for me to try such as this site to provide me professional writing and thank you very much to make me not disappointed and looking forward to another service in my business. Really street forward to the point, they know what I need, very trusted and easy to deal with the site and overall, its fantastic experience."
Helpful Report
Hi Laura! Thank you so much for taking the time to leave your feedback. We are so glad to hear that your Ultius experience was fantastic and look forward to working with you in the near future! :)
Ultius is rated 4.92 based on 376 reviews

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