Hi,
I apologise for the condition your order has arrived in. Please get in contact with us and we will do our best to rectify the issue.
Many thanks, Megan
Email: enquiries@uniquemagazines.co.uk
Call: 0191 270 2800
Thanks for your review. It is brilliant to hear for the most part, the magazines arrive on time as we expect. I am sorry about the late issue however and I have emailed you about this to find a resolution😊Thanks so much for your patience and understanding! Kind Regards, Ellie
This is so nice too hear! I am thrilled we can offer a high quality service to our amazing customers. Thanks for leaving your feedback! Many Thanks, Ellie😊
This is a brilliant all round experience that brought a smile to our face! Thanks for taking the time to let us know how your experience with us went. Many Thanks, Ellie😊
Thanks for this! I am glad you are happy with the quality of the magazine and you found our customer service team friendly and personal. Thanks a lot for the review. Many Thanks, Ellie😊
“I have used Sudoku for many years and have been delighted to look forward to the next edition of the series. To have prior notification of the latest edition is nice of you. keep the production of Unique Magazines working”
I am so happy you love the sudoku magazine you get from us here at Unique Magazines! We also love keeping you informed and I am delighted you are satisfied with this. Thanks for your support, It is much appreciated. Thanks, Ellie😊
Hi Victor,
Thank you for taking the time to leave a review. Unfortunately, this is not within our control as we do not publish the magazine. I have sent you an email as to whom your concerns about the changes can be made to.
Many thanks, Megan
“Ordered and paid for a year’s worth of magazines for my grandson, which arrive monthly. Would prefer not to be reminded monthly that it’s being sent out, just when subscription about to end.”
Hi, Thanks for your review! We can remove your email from the system if this is preferred and the reminders will be sent on the label with the physical magazine. I will email you personally too see if I can help further and thanks so much for your patience and understanding! Thanks, Ellie😊
Hi, Thanks for this! I am so glad the magazine arrived in good timing and with no damage. I am sorry about the packaging but glad it done it's job, taking the brunt of the damage that may have occurred on it's way to you! Thanks a lot for your review as this means so much to us. Many Thanks, Ellie😊
Hi Elizabeth, I am sorry too hear this but can see for the issue missing that was claimed by you, my colleague Megan has already extended your order for it. We are dispatching your magazines 1st class every Tuesday and we ask you allow until the Saturday for them too arrive as this is when the listings begin. If the magazines arrive after this date and you inform us we will then compensate accordingly. I hope you understand from our end we dispatch the magazines and it is hard for us to control the speed in which they arrive, when we are already sending them the fastest available service. I have emailed you personally to check if you need anything else regarding any missing issues and can only apologise this has been your experience, this is the last thing we want for our customers. Thanks a lot, Ellie😊
