Hi Daniel, there has been a delay with issue 45. It is due out tomorrow. As soon as we receive this in from suppliers we will be posting it to you. I hope this helps! Kind regards, Jessica
“The service I received with my last subscription for my grandsons magazine was below the level of previous ones. I did renew again however and so far the magazines have been arriving on time once again and have not yet had to query delivery.”
Hi Matthew, thank you for your review and feedback. I am sorry to hear that you were not satisfied with the previous subscription. We are, however, happy to hear that you renewed with us again and the service has returned to normal. If you'd like to give further feedback on this, please email me - at jessica.austin@uniquemagazines.co.uk - Kind regards, Jessica.
Hi Michelle, thank you for your review. Your subscription is set to begin with the next available edition, this is due on or around the 7th of April, there may be some delays, however. Please expect this to be with you next week. Kind regards, Jessica.
“Magazine arrived in EU very quickly in weather proof packaging. I was kept up to date throughout the order-delivery process. It was my first subscription with this company and I'm happy with them. Hope they will be around for a long time.”
“I ordered a subscription of the Art of Watercolour on February 28th. The latest issue came out in March. Today is April 1st and I have not received an issue. Without the magazine in hand, this is the only rating I can give. Your prompt attention to resave this problem would be greatly appreciated.”
Hi, thanks for your review. There is a gap between issues 44 and 45. Issue 45 is now coming out on the 8th of April, rather than in March. This is why you have not received it yet. I do hope this helps! Kind regards, Jessica.
“I was really pleased with getting my TV magazine every week but was really upset that I was sent the English edition when my address is in north east Scotland so a lot of the guide was wrong.”
Hi, thank you for your review and feedback. I can confirm that we only do one region of What's on TV which is the England region. I apologise that this wasn't specified clearly on the website! I have updated this now on our website. Kind regards, Jessica.
Hi, thank you for your review and feedback! I am so pleased to hear that your grandson is enjoying his magazines! Please let us know what we could do to obtain a 5 star rating next time! :) - Jess
Hi there,
Thank you for the kind words and I ma very pleased that you are happy with our service and you have not experience any problems with it. Thanks for the 5 stars.
- Alex :)
Hi Hilary,
Thank you so much for this lovely review and we are so pleased that we have helped you and made it essier going through that tough time. We really appreciate this and the 5 stars.
- Alex !
“Poor customer service, person I spoke to didn’t seem interested in my order ,sent my wrong details of out stock Lego Ninjago magazine when it was issue 86 I wanted, it’s 2 time this has happened”
Hi Steve, thank you for your review. I am terribly sorry for all the inconvenience caused. You are a valued customer of ours. We value your feedback. Our customer service is extremely important to us and we are so sorry that this time, it was not at the usual standard. Your experience with this order has been forwarded to our manager who will be in contact regarding this. - Kind regards, Jessica.
“Take a Break Pets is a brilliant magazine. It has heartwarming stories and is full of photos and advice. I can`t find any fault and it was delivered promptly and good value for money.”
Hi, thank you for your review and feedback. We are so pleased that you enjoyed this order! Please let us know what we could do to obtain a 5-star rating! jessica.austin@uniquemagazines.co.uk - Jessica
