Hi, I am so sorry to hear this. I have emailed our suppliers to find out when this next issue is due to get to us and will be back in touch with you via email to confirm this. I apologise again and appreciate your patience. Kind Regards, Ellie :)
“Really disappointed. Purchased a magazine at the beginning of March and a month and a half later we still have no magazine. No one let me know of the problem with the supplier until I contacted them. Surely they should be checking that the magazines have been sent out? No offer of a refund. But offered the following edition instead. More waiting. Won’t be using Unique again I’m afraid.”
Hi, so sorry to hear this. We have a Non dispatch report, in which we can see which magazine have not been sent, from customer orders. This means we can contact suppliers and get further information. There is a long list to go through and I am so sorry for any inconvenience regarding the title you are enquiring. The May edition is due to be sent on or around the 15th of April 2021 however, please do contact me directly if you wish for a refund so I can get this sorted ; ellie.purvis@uniquemagazines.co.uk. I do hope this helps and I apologise for any inconvenience caused. Kind Regards, Ellie :)
“I have been having subscriptions from Unique Magazines for a couple of years now.
99% of the time things run smoothly & on the 1% that have been a problem, their customer service team have acted quickly to resolve the issues”
“Buying my crossword book from Unique Magazines ensures a quick delivery, and saves me trawling from shop to shop to see if they have the one I want. Excellent service. Will continue to buy from them.”
“Can't get my magazine anywhere but Unique Magazines had it. Brilliant service , get email saying item dispatched 2 days later it arrives, very well packaged to. Thank You”
Hi, Sorry to hear this. I can confirm I spoke with you this morning and refunded this money back into your account. In regards to our email, this should definitely work. email: enquiries@uniquemagazines.co.uk. I apologise for any inconvenience caused. Kind Regards, Ellie :)
“I am so impressed with Unique Magazines! The staff must work very hard and they are highly organized. The website is very easy to use and order from and the subscriptions run very smoothly. Well done! I only wish some other companies would take them as a example on how to run efficiently!”
