“Order was handled without a hitch. Magazine arrived earlier than stated delivery date. So my grandson was very pleased. Only wish there was more subscribers offers, as many magazines offer this to subscribers. Will probably be doing this again in July for my younger grandsons birthday as he seems to like the magazine too.”
Hi Judith, thank you for your review. We are extremely appreciative of this review and I have shared this with our team. We are glad we were able to help save the day in this instance! Kind regards, Jessica.
“We have used unique magazines as we have been shielding and haven’t been out , our tv mag arrived promptly every week and I would recommend this service”
Hi William, thank you for your review. I can confirm that the first edition of your subscription will be the March - April edition and this due for dispatch on the 30th of April. I hope this helps! Kind regards, Jessica.
“The transaction was quickly fulfilled and the magazine arrived from England in short order. The same magazine in its US version took months to arrive. This copy arrived in under two weeks on my doorstep in the US. I could not believe it got here so quickly, in perfect condition. Unique saved the day, my work was in the magazine I ordered. I needed a copy for an interview and I was desperate to have one for the interview. After weeks of begging the publisher here in the US I gave up and searched for an alternative, thankfully the same contents are published in Europe under a different title an Unique was there to save the day!”
Hi Rosann, thank you for your review. We are extremely appreciative of this review and I have shared this with our team. We are glad we were able to help save the day in this situation! Kind regards, Jessica.
Hi, Thanks so much for the feedback. We are glad to hear everything went smoothly with your single issue order. Have a great day and thanks again. Kind Regards, Ellie :)
“ordered this on 23rd February for posting to New Zealand as at the 25th March it hasn’t arrived Post to NZ normally takes no more than 2 weeks at present so disappointed”
Hi, I am sorry to hear this. Issue 06 of Frozen was dispatched on the 22nd of February 2021, via international air mail. We always ask if customers can allow a maximum of 30 days for delivery. I have emailed you personally to see if you would like a replacement issue or, a refund. I look forward to your response and apologise for any inconvenience caused. Kind Regards, Ellie :)
“I subscribed to Lego Friends magazine for my daughter and every issue arrived promptly. When publication of the magazine stopped we were switched to Lego Disney Princess magazine, but given the option to request a cancellation and refund. We switched and my daughter's happy with the alternative. We're very happy with the Unique Magazines service and though we've not had to contact the Customer Service department yet, reading other reviews - they seem very helpful.”
Hi, Thanks for this brilliant review. I am so glad to hear your daughter is happy with the alternative choice, it is a brilliant magazine! Never hesitate to contact us if you need anything and we will ensure to be of assistance. You have made out day so again, thankyou! Kind Regards, Ellie :)
Hi, Thanks for the review. It would be extremely helpful if you could let us know how we could improve and get those 5 stars? You can email me with this information ; ellie.purvis@uniquemagazines.co.uk. Thanks so much, Ellie :)
“Jessica on the Sales Team was excellent but I never received the Lego magazine for my grand daughter as it seemed to have got lost in the post. The replacement never happened as Lego stopped making it. It’s a pity you don’t have any back copies in stock. Elaine Walton”
Hi Elaine, thank you for your review. I am glad that I was helpful during this time. We once again do apologise that the magazine was never received. This was the last issue that was ever produced and unfortunately due to no stock, a replacement could not have been sent.
I can only apologise. However, I do hope that when you see a different title which is appropriate for your granddaughter you come back to us.
Kind regards, Jessica.
“This was a present for an elderly relative. He really enjoys doing them. Unlike other dot to dot, these have a logic to the numbering and good pictures. The on-line ordering was easy too, but necessary as my relative can no longer buy these at the supermarket.”
Hi, I am so glad to hear this. Ultimate Dot 2 Dot is a great magazine and definitely keeps you busy! Thanks for rating our service, you have made our day. Kind Regards, Ellie :)
“Ok so the first magazine I ordered didn’t come for 3 weeks I phoned up and requested a new copy and was sent a completely different magazine ! Eventually I got it but tbh I won’t use the service again”
I am sorry to hear this. I am aware this was frustrating and caused an inconvenience as I spoke with you a few times regarding it. I am glad you recieved this in the end , after we resent it and can only apologise for the mistakes which occurred. Have a great day and thanks for the review. Kind Regards, Ellie
“Unique Magazines is absolutely a scam operation. I ordered a subscription to a men's fashion magazine in October 2020, waited patiently for the magazine issues to begin to arrive, and nothing ever arrived. Not a single issue. So in January 2021,I contacted Unique Magazines via email and after waiting for another two weeks, I finally received a terse email response from what was purportedly their customer service administrator demanding that I pay additional, exhorbitant shipping fees, even though I had paid all subscription prices, costs, and shipping fees when I originally subscribed to the magazine. To add shipping costs after a subscription is paid for is an unlawful business practice, so I reported Unique Magazines to the local British Trading authorities. Stay away from this scam, they are a criminal organization. Cheers.”
Hi, I am sorry to hear this. I can see this order was placed in January 2021.Due to the cover price increasing to £28.00 and the weight being over 3kg, it mean's it is extremely expensive to post this magazine. We were only given this information about the change of the magazine, shortly after your order was originally place. This was a major increase in cost and if your subscription had already began, we would not ask you to pay this difference in price. This price increase means we could not physically provide you with this however, you do not have to pay this additional cost. If you do not wish to pay this, we can refund you the full amount and cancel the subscription. I am sorry that you feel this way and I must emphasise you are not alone in this, as we will have to inform any other customers of this update in cost. Kind Regards, Ellie :)
