“Still have not received the first edition of the Stern I purchased.
Was not made clear to me when I made the purchase that delivery would happen so long after publication.”
Hello, thank you for your feedback. So far we have posted two issues to you. The first on 16th March and the second on the 18th March. Please could I ask you to contact enquiries@uniquemagazines.co.uk on Wednesday if nothing has arrived yet so we can look into this further for you. Otherwise, your magazine will be posted once each week and there should be no issues. Kind Regards Sarah, Operations Manager
Hello, the first issue was posted on 9th March. This magazine should have arrived by now. I will ask Jessica to contact you to check the delivery address and organise a replacement copy. Kind Regards Sarah, Operations Manager
“The web site said that the current edition to the JACKDAW magazine was available which is the March/April edition and that is what I thought I was ordering. I was sent the Jan/Feb edition, which did not exactly please me because I have seen that one. Any chance of sending the real current edition?”
Thank you for your feedback. We did not receive the new issue until 10th March, which was 2 days after your order. The website would have shown the cover of the old issue. However, I will send out the current issue and sorry for any understanding. Kind Regards Sarah, Operations Manager
“Amazing Service !.. :
I ordered a VOGUE from this company. I received it after about two weeks. It had many flaws, was dented and some pages had marks. I then contacted costumer service and they immediately resent another one, packaged more well. (In Bubble-Wrap)
And after only 2 DAYS after dispatch, I received a flawless VOGUE. (I live in Germany>!”
Hello, Thank you for your feedback. I am very sorry the first issue arrived damaged. I am glad that we managed to get the replacement to you so quickly! I hope you enjoy the magazine. Kind Regards Sarah, Operations Manager.
“I had this sudoku magazine on order at my local shop, but they were hit and miss with my order and often they didn't put it away for me. Unique Magazines have so far been brilliant. My first two editions out of thirteen have arrived spot on time wise. I'm so happy with the company 😊”
“Ideal to have both Magazines, Take a Break Monthly & That's Life Monthly delivered. Sometimes I see these out on sale prior to receiving through Post, that is my only question. Why ?”
Hello, thank you for your email. We post the magazines to you the day they go on sale, apart from Take a Break which we get 1 day early. Kind Regards Sarah, Operations Manager
