“I have recently purchased a magazine subscription from Unique Magazines and found them extremely helpful especially Ellie. Good communication and my husband has already received his first issue. Wouldn’t hesitate to order again.😊”
Hi Carole, thank you for your 5 star rating and review. This is brilliant feedback and I will be sure to pass this onto Ellie! I'm glad to hear you will order again and that the communication you have had with Ellie has been brilliant. - Jessica :)
“When codeword letters are entered in the puzzle page, puzzle on the other side is ruined, as the blank black squares transfer the letters on the other side of the page. This is due to very thin pages and the ink used. To overcome this I use a blank card in between the pages so as not to mark the other side.
I do enjoy doing the puzzles.”
Hi, thank you for your your review. We would recommend using a ballpoint pen or pencil to help with this! Thank you for your three star rating - please let us know what else we can do, as a service to ensure we receive 5 stars next time! - Jessica :)
“I have used Unique Magazines on several occasions over the past couple of years and have found their products to be of a high quality and their delivery always on time. I have found the staff pleasant to talk to and they respond quickly to enquiries. They are now my 'go to' company and I would recommend them to other customers.”
Hi, thank you for your review and 5 star rating. We are glad to hear that we are your go to company and that you'd recommend us to others. We are so happy that you're enjoying the subscription and service! - Jessica :)
“get this magazine delivered to Ireland, comes on time every month, has some lovely patterns,
gives my husband(who is very good on the knitting machines) plenty to do during the covid lockdown & also on these long winter nights”
Hi Marian, thank you for your review and 5 star rating. We are glad to hear that your friend has enjoyed the subscription and that you've renewed! - Jessica :)
Hi, I am so glad to hear this! We always aim for strong packaging, to ensure they arrive in good condition! If there is anything we can do to achieve the full 5 stars, please let us know so we can make these improvements. Have the best rest of your day. Thanks, Ellie😁
Hi, Thanks for this! We aim to make our system easy to use, for all subscriptions! If there is anything we can do to achieve the full 5 stars, feel free to let me know so we can ensure to make these improvements. Have a nice rest of your week. Thanks, Ellie😁
I am so happy to hear this! Daphne's Diary is one of our most popular magazines and we understand why! Thanks for the feedback and enjoy your week. Thanks, Ellie😁!
Hi! I am thrilled to hear this arrived on time and you were able to get through to us over the telephone so quickly. We always have a customer service agent available between 9:30am- 4:00pm, Monday to Friday. Thanks a lot for the 5 stars and great feedback. Thanks, Ellie😁
Hi Helen, this is lovely to hear! I am super happy you would rate our service as excellent and they arrive every week, as expected. Thanks a lot for this fab feedback and your loyal custom. Thanks, Ellie😁.
Hi my colleague contacted you on the 27th of September 2021, informing you we could not obtain the current issue and the sub would naturally begin with the next available issue. This will be the Dec 21 issue, which is due roughly the 29.10.2021. If you do not want to wait for this issue, please let me know and I can get your sub cancelled and a refund applied 'ellie.purvis@uniquemagazines.co.uk'. Hope this is ok and thanks for your understanding. Kind Regards, Ellie😁!
Hi, We appreciate this so much! We are super happy we could be so reliable and consistent with deliveries. Thanks a lot for the 5 stars, it mean's so much to us. Thanks a lot, Ellie😁!
Hi, I am so sorry to hear this and upon checking, we have not had an issue of this in some time. I know during Covid, a lot of publisher's placed their magazines on hold or suspended them, untill life resumed. Some also stopped providing to wholesalers. I have sent an enquiry to suppliers, to see if they know why we have not had an issue in a while and when we may be due one! When I get a response, I will drop you an email and feel free at any time, to email me personally on 'ellie.purvis@uniquemagazines.co.uk'. In the meantime if you would like a cancellation and refund, let me know and I can offer this! Thanks so much for your patience and understanding.
Thanks, Ellie😁
Hi, We are so happy to hear this! During COVID, we have helped so many individuals with getting there favourite magazine's, delivered directly to their door. Thanks so much for the 5 stars and great feedback. Thanks, Ellie :)
“I haven't received any issue of Loving Brocante on my subscription for the moment, so I am unable to write anything about this experience..
Kindly,
Pascale”
Hi, your sub is due to begin with the next issue available, which we don't have an exact date for at the moment! I would guess the next edition will be due roughly December time! As soon as the next issue is published and comes into us, we will get it sent to you. Thanks for the 5 stars regardless, hopefully we can prove this through our service, when we start providing the magazine. Thanks, Ellie :)
