Hi Eileen. We already get these magazines a day earlier than stores get them, with the hopes they always arrive with customers in time for the listings beginning on the Saturday. During the christmas period, where strikes were ongoing, we sent multiple issues earlier than planned and this helped them arrive. Thanks for your feedback but this is something we did already action and were hoping with no further strikes scheduled as of yet, we can send in the usual way and customers will get them as regularly as they used too before the strike period. Thanks , Ellie :)
Hi, I am so happy to hear this! This is such a brilliantly published magazine with so many amazing insights! Glad you enjoyed it and if there is anything we can do to achieve 5 stars do let us know! Thanks a lot for the feedback. Thanks a lot, Ellie :)
“I am able to subscribe to an overseas magazine and have it delivered to my Mom .The process was easy and the magazines always arrive promptly. Unique Magazines keeps me up to date on when the subscription will expire and when the next edition is about to be sent out so I know what is going on, even though I don't receive the magazine myself.”
This is so brilliant to hear! We are glad first of all that we can provide her with a magazine that is created overseas, meaning we can make it accessible for you both. I am thrilled that the process was easy and everything arrived as expected! We always like to keep you informed too so thanks for noticing this, it means so much to us. If there is anything we can do better to gain that one extra star and make it 5 please let me know! Thanks again, Ellie :)
Hi, When you placed this order online, you selected issue 60 which is due on the 8th of December 2022. This magazine is due for publish on this date and we will be sending it the same day with 1st class postage. We would expect it too arrive the next day but please allow the maximum of 7 working days for delivery before reporting the issue as missing.
Hope this makes sense :) Thanks, Ellie😊
Hi, Thanks for your feedback this is really useful! With single issues we are usually able to send in the same packaging quite easily, using 1st class postage and tracking. We have a system in which we can send sub magazines together, despite them all not coming in on the same day. If you were to renew your sub let me know and we can hold magazines back sending them all together on a Thursday.
Despite this, postage would still need to be paid due to the weight of the magazines together.
Hope this makes sense and thanks for your feedback!
Kind Regards, Ellie😊
Hi, This is amazing to hear! Our main aim is to help our customers through any queries or issues with their subscription. If there is anything we can do to achieve 5 stars please do let us know. Thanks a lot, Ellie😊
“Loved the customer service,excellent experience for communication, shipping and delivery but the article wasn't very accurate. Details were translated wrong from the chinese version and were not accurate. But overall a great experience! Customer service EXCELLENT.”
Hi, I am so happy to hear this! We pride ourselves in our service and our communication with customers, ensuring they get a brilliant service throughout. I am sorry about the article but as you can guess, we don't have control over the magazine content, but thanks for the feedback regardless. Have a lovely week and thanks, Ellie😊
Hi, That's so amazing to hear that your Sudoku Time has much clearer pages. Is there anyway we can get that extra star from you to make our rating a 5? Please do let us know!
Thanks so much, Ellie :)
Hi, That is so amazing to hear! I hope your enjoying your Just Arrow Plus.
Please let me know if there is a way we can improve our service and get 5 stars from you :)
Thanks, Ellie
Hi, Thanks for this! We do not publish the content of the magazines but this is some constructive criticism that the publisher may benefit from hearing for future issues!
Thanks so much for this review, Ellie :)
Hi, Amazing to hear this thankyou! I am so happy your enjoying your magazines. If there is anything we can do to get 5 stars let us know.
Thanks again, Ellie😊
“The only reason I don’t give five stars is because of the Quickmarsh labels on each copy of my Paris Match. These are difficult to remove and always leave behind a sticky surface. Otherwise, the service is good.”
Hi, I am sorry there is an issue with this. I am super happy to hear that the service is excellent though, as we pride ourselves in making this the best we can. Thanks so much. Kind Regards, Ellie😊
