Hi, Thanks for your feedback this is really useful! With single issues we are usually able to send in the same packaging quite easily, using 1st class postage and tracking. We have a system in which we can send sub magazines together, despite them all not coming in on the same day. If you were to renew your sub let me know and we can hold magazines back sending them all together on a Thursday.
Despite this, postage would still need to be paid due to the weight of the magazines together.
Hope this makes sense and thanks for your feedback!
Kind Regards, Ellie😊
Hi, This is amazing to hear! Our main aim is to help our customers through any queries or issues with their subscription. If there is anything we can do to achieve 5 stars please do let us know. Thanks a lot, Ellie😊
“Loved the customer service,excellent experience for communication, shipping and delivery but the article wasn't very accurate. Details were translated wrong from the chinese version and were not accurate. But overall a great experience! Customer service EXCELLENT.”
Hi, I am so happy to hear this! We pride ourselves in our service and our communication with customers, ensuring they get a brilliant service throughout. I am sorry about the article but as you can guess, we don't have control over the magazine content, but thanks for the feedback regardless. Have a lovely week and thanks, Ellie😊
Hi, That's so amazing to hear that your Sudoku Time has much clearer pages. Is there anyway we can get that extra star from you to make our rating a 5? Please do let us know!
Thanks so much, Ellie :)
Hi, That is so amazing to hear! I hope your enjoying your Just Arrow Plus.
Please let me know if there is a way we can improve our service and get 5 stars from you :)
Thanks, Ellie
Hi, Thanks for this! We do not publish the content of the magazines but this is some constructive criticism that the publisher may benefit from hearing for future issues!
Thanks so much for this review, Ellie :)
Hi, Amazing to hear this thankyou! I am so happy your enjoying your magazines. If there is anything we can do to get 5 stars let us know.
Thanks again, Ellie😊
“The only reason I don’t give five stars is because of the Quickmarsh labels on each copy of my Paris Match. These are difficult to remove and always leave behind a sticky surface. Otherwise, the service is good.”
Hi, I am sorry there is an issue with this. I am super happy to hear that the service is excellent though, as we pride ourselves in making this the best we can. Thanks so much. Kind Regards, Ellie😊
“Have used Unique Magazines to get a copy of TV Choice for a couple of years, (since the start of the pandemic). The staff are always very helpful, both via email and on the phone. Plus, they do their best to get deliveries out on time, even when these are affected by strikes beyond their control.
[Would give 5 stars, but prefer less advertising of other titles]”
Hello, thank you for your review. I am sorry there has been several issues with this magazine over the previous months. I am pleased to inform you the new issue has just arrived and should be posted tomorrow for all subscribers. Kind Regards Sarah
