“Renewed my item on-line for the umpteenth year with no problem. Sadly I am still awaiting e-mail confirmation of this renewal as promised, although I can see the subscription payment has been completed.”
Hi there,
I can see here that your renewal has gone through and is all complete. I will send your order confirmation email again but if you still don't receive this please give us an email at enquries@uniquemagazines.co.uk and we can see if we can amend your email or get a confirmation letter sent out to you.
- Alex:)
Hi, thank you for your review and rating! We are so happy to hear that you have enjoyed the magazine! We appreciate your feedback. Kind regards, Jessica.
Hi, thank you for your review and rating! We are so happy to hear that you have enjoyed the magazine! We appreciate your feedback. Kind regards, Jessica.
Hi, thank you for your review and rating! We appreciate this feedback! We would be curious to know what we could do to obtain a 5 star rating!- Jessica :)
Hi, thank you for your review and rating! We appreciate this feedback! We would be curious to know what we could do to obtain a 5 star rating!- Jessica :)
Hi, thank you for your review and high rating. We are so glad to hear that you have enjoyed your order - please let us know what we could do for a higher rating! enquiries@uniquemagazines.co.uk - Jessica :)
“I have already written an excellent review about your company . I am usually told when to expect my next magazine , however I seem to be missing this month’s edition, I hope I don’t have to rewrite my review”
Hi, thank you for your review and rating. I can confirm that the last issue was issue 211, this was posted out on the 17th of January. An issue has not been released in February, issue 212 is due on the 10th of March. I hope this helps - Jessica.
“I have been very pleased with friendly and helpful staff but I feel that the quality of the paper has started to lack the quality I have been used to but will carry on using your service”
Hi, thank you for your review and rating. We are so glad that the service and order have been enjoyed! I apologise regarding the content/material of the product. Unfortunately we can't comment on this as we are not the publisher of the magazine. - Jessica :)
Hi, thank you for your review and rating. We appreciate your feedback and we are delighted that you have enjoyed the service you have received. Please let us know what we could do for a 5 star rating, you can email me: jessica.austin@uniquemagazines.co.uk Kind regards, Jessica
Hi, thank you for your review and rating. We are glad that you are enjoying the subscription and service. We take your feedback regarding the price on board. Kind regards, Jessica
“I love this weekly magazine subscription service much better than the digital one as I enjoy reading paper copies of take a break every week! I also appreciate the E-mail alerts about when to expect the next issue of the magazine! The only reason why I didn’t give 5 stars is because I frequently do not get the magazine promptly. However, this is because the postal service in my area has been dreadful since ComOVID arrived! I totally recommend this subscription service!”
Hi, thank you for your review and rating. We are glad that you are enjoying the subscription and service. We take your feedback on board also. Kind regards, Jessica
“All been good since I've been having my mag from this service. I've had one issue in all this time and it was resolved very quickly with the minimum of fuss.
Colin Shotter 👍”
Hi, thank you for your review and rating. We are glad that you are enjoying the subscription and service. We will be in contact regarding the competitions, Kind regards, Jessica
“Have subscribed for 2 years for a Sudoku magazine. I must admit that I got a tad worried when, after signing up for a year's subscription, the renewal came through after only 7 months. But just got a notification that the original subscription has only just ended - & my renewal will now automatically kick in. Phew! It would have been helpful, though, if this arrangement had been made clear when the renewal was requested. That's the only reason why 5* not given. Relieved & very happy overall with service & prices. Thanks!”
Hi, thank you for your review and rating! We apologise for any confusion caused! I'm glad that this has now all been sorted for you. Other than that, I am glad that you are enjoying the subscription services and the puzzle book. Kind regards, Jessica :)
Hi Roberta,
I am sorry if you are not fully pleased with our service - we do hope to do everything we can to make our customers happy. We do appreciate the 4 stars, is there anything we can do to get that last star.
- Alex!
How brilliant! Thanks for the feedback. If there is anything we can do to achieve the 5 stars, let us know so we can make some improvements. Have a nice day. Thanks, Ellie😁
That is just amazing to hear! Super happy to hear deliveries are speeding up. If there is anything we can do to achieve 5 stars, please do let us know so we can improve our services. Have a lovely day and thanks again. Kind Regards, Ellie :)
