“Arrived in time for a birthday suprise at the start of the pandemic and meant we could be sure to have it even when not going in shops. Very helpful customer service when I've had questions. Would have definitely continued the subscription if publishers hadn't completely changed the magazine content.”
Hi, so glad to hear this! We are so happy that the mag arrived in time and our customer service has been efficient and helpful. I apologise regarding the content and unfortunately, we have no control over this as we are not publishers. Thanks again for the lovely comment and I hope you have a fab day! Thanks, Ellie :)
“Very keen prices compared to competitors. I took out a subscription as a gift for a friend 4 weeks ago but I have no way of knowing if the first issue has been delivered unless I hear from the recipient which I have not
Is it possible to track delivery?”
Hi, Thanks so much for the review. I tried calling on the 8th of June regarding this, to inform you of the status at current. The individual informed me they were busy and would call back but so far, I have had nothing. Please call us on 0345 303 6750 between 9:30am and 4:00pm, Monday to Friday and we can discuss this further. Thanks again for the lovely review about our prices. Kind Regards, Ellie :)
Hi, Thanks for the review! This feedback means so much to us. I can see that you have given us 4 stars and we would love to know what we can do to improve our service? Thanks again, Ellie :)
Hi, Hope you are well. Thanks for the feedback, it means so much to us! Our bags are 100% recyclable however, they are not biodegradable. It is lovely to hear this would give us 5 stars and it is something we may consider in the future, as we look into environmental friendly options. Thanks again and have a lovely day, Ellie :)
Hi, Thanks a lot! We are so glad you are happy with the service and that the issue with dispatch emails, was quickly resolved. Have a lovely day, Ellie :)
Hi , This is lovely to hear! It is great to keep connected to your heritage and so we are glad this magazine does this for your Mother. Thanks again for the feedback, as you have made our day. Kind Regards, Ellie :)
Hi, Thanks so much for this feedback. I am so happy this arrived on time and well wrapped, to avoid any damage and keep it clean. If there is any way we could get that extra star, making it 5, please email me on; ellie.purvis@uniquemagazines.co.uk. We love to hear how we could improve. Kindest Regards, Ellie :)
“I love the how to draw pages, the doodle pages where I can draw tiaras on cats, and the posters. What I do not like is all the plastic toys. I wish you would give more sustainable gifts, but keep them cute!”
Hi, Hope you are ok and thanks for the feedback. I am so glad to hear you enjoy the initial content of the magazine. Unfortunately, we are not the publishers of the magazine and so the plastic gift included, is not something we create. I agree that wasteful plastic can be distasteful and I understand any concerns regarding this. This is something which can be passed on to publishers directly, on their following email; info@kennedypublishing.co.uk. Thanks again and have a great day. Kind Regards, Ellie :)
Hi, Thanks for the feedback. The price is considered via the cover price of the magazine, the weight, 1st class postage and packing. We also get these magazines a day earlier than stores and compensate when the magazine arrives past the Saturday. We completely understand the difference in price but it is lovely to hear your feedback, especially that is suits as a gift! I totally agree, as it is a gift that last's all year. Have a lovely day. Kind Regards, Ellie :)
“the magazines are all great, my kid loves them so much and asks me to buy the magazines every month. but the delivery is so slow, I ordered 6 magazines online last time, but only 1 sent to me now. it's already over 1 month or 2 months.”
“I enjoy reading crime stories from local areas. I have found the website easy to access and found what magazine I liked easy. Would look to see whatever crime stories are available in other magazines. Happy with the purchase.”
“Twice during the delivery of the 12 issues I had to telephone as my magazine was late arriving compared to my friend who buys hers from Burda direct.”
“Very pleased with delivery of Monthly Magazines. Have renewed many times.
Lots of problems in not received weekly ones, I have not renewed them again. Have to put it down to situation with Covid.”
Hi, Unfortunately, we have no control over the content of the magazines, we get these from suppliers and distribute them to customers. I do apologise but really hope you enjoy the magazine's in the future. Have a great day! Kind Regards,
“Thanks unique, ower first year with you was a very difficult one for you, we loved the fact that that you went out of the way,to let us know that the magazine may arrive late, we think that you as a company ,have coped better than most would have, we allways love it when the mag pops through the letter box,
Barry Finch”
“I wanted to read some of the USA fashion magazines as I love to get these when we visit the States which hasn’t been a while now. Lovely to get them again but very expensive so won’t be treating myself for a while.”
