Unique Magazines Reviews

Name: Unique Magazines
Address: 2 Sands Industrial Estate Swalwell , ,, Newcastle Upon Tyne
Rating: 4.39

4.4 Rating 7,438 Reviews

84 %

of reviewers recommend Unique Magazines

Company Reviews

Metrics

4.4

Based on 7,438 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Unique Magazines 5 star review on 10th January 2024

Lourdes Gabriela Duran

Unique Magazines 5 star review on 3rd March 2022

Anonymous

Unique Magazines 5 star review on 20th December 2021

Hezlynn Nur

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven't yet had any problems but is very early in my subscription”

Helpful Report

Posted 2 years ago

Hi, Glad to hear this. If you experience any problems further on, let us know and we will ensure to sort it. Many Thanks, Ellie :)

Posted 2 years ago

“There have been a few problems but I have got to say that I have always had them resolved not only quickly but in a manner that made me feel that the team really do care about their customers”

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Posted 2 years ago

“Love the puzzles keeps the brain active. Always interesting articles, much better than gossip magazines. Feel like your getting your monies worth.”

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Posted 2 years ago

“Need to offer deals on 3/6 magazines rather than just the choice of either 1or 12 issues and allow payment by card or cheque people are put off when only given the choice of direct debit for subscriptions”

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Posted 2 years ago

Hi, Hope you are ok ! This order is through publishers and so we can only offer the 6 or 12 month subs, as they choose this. Furthermore, we do offer a one of payment for the 12 issue sub, to save you paying a direct debit; https://www.uniquemagazines.co.uk/BBC-Gardeners-World-Magazine-Subscription-p1355. Most of our magazines are all one of payments and we offer a number of frequency options but with publisher one's, they often dictate this unfortunately. Hope this is ok and I apologise for any inconvenience caused! Kind Regards, Ellie :)

Posted 2 years ago

“Efficient and prompt service. Disappointing that a magazine subscription to Automobil Sport does not attract a discount or free Postage! Otherwise excellent service , thankyou.”

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Posted 2 years ago

Hi, Thanks for the lovely review on our service ! In regards to the pricing, we must consider the cover price of the magazine, the postage per magazine, packing and of course, they are delivered to your door. We also compensate whenever there are issues or late deliveries etc. Thanks again for this fab feedback, Ellie :)

Posted 2 years ago

“Arrived in time for a birthday suprise at the start of the pandemic and meant we could be sure to have it even when not going in shops. Very helpful customer service when I've had questions. Would have definitely continued the subscription if publishers hadn't completely changed the magazine content.”

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Posted 2 years ago

Hi, so glad to hear this! We are so happy that the mag arrived in time and our customer service has been efficient and helpful. I apologise regarding the content and unfortunately, we have no control over this as we are not publishers. Thanks again for the lovely comment and I hope you have a fab day! Thanks, Ellie :)

Posted 2 years ago

“Very keen prices compared to competitors. I took out a subscription as a gift for a friend 4 weeks ago but I have no way of knowing if the first issue has been delivered unless I hear from the recipient which I have not Is it possible to track delivery?”

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Posted 2 years ago

Hi, Thanks so much for the review. I tried calling on the 8th of June regarding this, to inform you of the status at current. The individual informed me they were busy and would call back but so far, I have had nothing. Please call us on 0345 303 6750 between 9:30am and 4:00pm, Monday to Friday and we can discuss this further. Thanks again for the lovely review about our prices. Kind Regards, Ellie :)

Posted 2 years ago

“As described, quick delivery no problems.”

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Posted 2 years ago

Hi, Thanks for the review! This feedback means so much to us. I can see that you have given us 4 stars and we would love to know what we can do to improve our service? Thanks again, Ellie :)

Posted 2 years ago

“Only thing that lets ordering the magazine on line is the plastic bag it comes in. It should be biodegradable. Then it would get 5 stars.”

Helpful Report

Posted 2 years ago

Hi, Hope you are well. Thanks for the feedback, it means so much to us! Our bags are 100% recyclable however, they are not biodegradable. It is lovely to hear this would give us 5 stars and it is something we may consider in the future, as we look into environmental friendly options. Thanks again and have a lovely day, Ellie :)

Posted 2 years ago

“The magazine as such is good, but I had hoped for more varied topics rather than mainly science subjects.”

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Posted 2 years ago

“Very happy with the service. Was a problem with receiving dispatch emails but sorted now.”

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Posted 2 years ago

Hi, Thanks a lot! We are so glad you are happy with the service and that the issue with dispatch emails, was quickly resolved. Have a lovely day, Ellie :)

Posted 2 years ago

“My elderly mother loves her Ireland’s Eye. It helps to keep her connected to where she came from. Thanks.”

Helpful Report

Posted 2 years ago

Hi , This is lovely to hear! It is great to keep connected to your heritage and so we are glad this magazine does this for your Mother. Thanks again for the feedback, as you have made our day. Kind Regards, Ellie :)

Posted 2 years ago

“Magazines arrive on time, well wrapped.clean etc. What more can one ask for. ?”

Helpful Report

Posted 2 years ago

Hi, Thanks so much for this feedback. I am so happy this arrived on time and well wrapped, to avoid any damage and keep it clean. If there is any way we could get that extra star, making it 5, please email me on; ellie.purvis@uniquemagazines.co.uk. We love to hear how we could improve. Kindest Regards, Ellie :)

Posted 2 years ago

“Very good service”

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Posted 2 years ago

Hi, Thanks for this Valerie. We hope you continue to enjoy the service, if deciding to re order. Many Thanks, Ellie :)

Posted 2 years ago

“Good service”

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Posted 3 years ago

“I love the how to draw pages, the doodle pages where I can draw tiaras on cats, and the posters. What I do not like is all the plastic toys. I wish you would give more sustainable gifts, but keep them cute!”

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Posted 3 years ago

Hi, Hope you are ok and thanks for the feedback. I am so glad to hear you enjoy the initial content of the magazine. Unfortunately, we are not the publishers of the magazine and so the plastic gift included, is not something we create. I agree that wasteful plastic can be distasteful and I understand any concerns regarding this. This is something which can be passed on to publishers directly, on their following email; info@kennedypublishing.co.uk. Thanks again and have a great day. Kind Regards, Ellie :)

Posted 3 years ago

“Expensive but great gift”

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Posted 3 years ago

Hi, Thanks for the feedback. The price is considered via the cover price of the magazine, the weight, 1st class postage and packing. We also get these magazines a day earlier than stores and compensate when the magazine arrives past the Saturday. We completely understand the difference in price but it is lovely to hear your feedback, especially that is suits as a gift! I totally agree, as it is a gift that last's all year. Have a lovely day. Kind Regards, Ellie :)

Posted 3 years ago

“My 6-year-old granddaughter loves Horrible Histories, which is why I have just renewed my subscription.”

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Posted 3 years ago

“the magazines are all great, my kid loves them so much and asks me to buy the magazines every month. but the delivery is so slow, I ordered 6 magazines online last time, but only 1 sent to me now. it's already over 1 month or 2 months.”

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Posted 3 years ago

“I enjoy reading crime stories from local areas. I have found the website easy to access and found what magazine I liked easy. Would look to see whatever crime stories are available in other magazines. Happy with the purchase.”

Helpful Report

Posted 3 years ago

Unique Magazines is rated 4.4 based on 7,438 reviews