Hi Gabriella, thank you for your review and 5* rating! I am so glad that you have enjoyed different aspects of our service; payment and delivery. - Kind regards, Jessica
Hi Catherine, thank you for your review. I can confirm that Digital Camera magazine is one of our publisher titles, this means that the order can take 4-6 weeks to process. I will come back to you within 48hrs to confirm a start date for you. - Kind regards, Jessica
Hi Iain, thank you so much for your review and rating! We are so glad to hear that you have enjoyed the delivery service, communication and customer service! - Jessica :)
“I order this each year and was unable to find a 2022 Daphne's Diary anywhere in the USA. I searched and found Unique Magazines had what I wanted. So very easy to order products from their website & a very short international shipping time I had my order here in Colorado, USA. A pleasure ordering from Unique & I wouldn't hesitate ordering again. A big thanks. Cheryl”
“Hi if sending magazines in the mail overseas or locally please wrap them plastic that way when they stick them in the mail box they don't get wet thank you”
Hi, thank you for your review and rating. We are continuously looking into how we can ensure our packaging and postage service is best-suited :) - Jessica
Hi, thank you for your review and rating. We are continuously looking into how we can ensure are packaging and postage service is best suited :) - Jessica
Hi, thank you for your review. We send out dispatch emails to the email address inputted when the order has been set up. I am sorry that due to this, you could only give us 3 stars. I've now ceased any emails being sent to you. If there are any other feedback and suggestions you have so we can make this a 5* experience, please do not hesitate to contact us - enquiries@uniquemagazines.co.uk, Kind regards, Jess
“BBC Music and BBC History have suddenly got very expensive to subscribe to in Australia. Any explanation? I thisnk this will be my last years subscription.”
Hi Rob,
The prices for delivery to Australia and other places outside of Europe have always been higher - this is due to everything such as postage, sometimes VAT, packaging and other things being included in the price. I do apologize if this price is too high for you. We do completely understand if you do not renew due to the price. Thank you for the review and if there is anything we can do to improve please let us know.
Thanks again- Alex.
“When I had 2 issues missing I was refuned which was excellent.Thank you so much.I am unable to go out so your service for me is absolutely brilliant.When I have had to ring the ladies I have spoken to have been so friendly and helpful.Well dine girls keep up this excellent service 👍👍”
Hi, Thank you so much for this brilliant review. We always compensate when there are missing issues and I appreciate your understanding in regards to this. I am also so happy we have been able to help you during a challenging time, over the lockdown period. It is brilliant to hear how friendly we are whenever you need some assistance. Outstanding customer service is one of our most important goals so I am thrilled you were beyond satisfied with this! Thanks again for the amazing feedback and the encouragement regarding our service. Have a nice day and thanks again. Kind Regards, Ellie😁
Hi Sheila,
I am so happy to hear that you have not had a problem with our service and that you have renewed - we are very grateful for the 5 stars.
Thanks so much - Alex :)
“The packaging was not suitable for the type of product that I was receiving -- it caused the magazine's corners to bend and it also allowed water damage in it. I also didn't receive the correct magazine. From the listing, I was certain that I was going to receive the face magazine, but I ended up getting the bike magazine. I had ordered the bike magazine from a different website because I wanted to have both, but now I have a duplicate. And because I had ordered from a different website and it came in perfect condition, I know that it could've been packaged better.”
Hi Amy, thank you for your review. I am sorry that the magazine was received in this condition.
We endeavor to ensure our packaging is efficient as possible, we had hundreds of orders for this publication and it has been extremely rare that customers received them damaged.
Due to the damage, however, I am going to refund you for the full order.
Please accept our apologies in the meatime. Please allow 3-5 working days for this to show in your paying account. Kind regards, Jessica
