Thanks so much for such a positive review Cathy, we pride ourselves on customer service and it's great to hear you have had such a good experience! Many thanks, Megan.
Hi Andrew,
I can see that you have started your subscription with Issue 25, which does not go on sale until the 18th January. Please get in contact if you like your subscription to start with the current issue.
I apologise for any confusion on the matter.
Many thanks, Megan
“Definitely 5 out of 5 star, I've ordered from Unique Magazines for the past few years and highly recommend them. They source a diverse number of magazines and aleays go above and beyond to help. Everyone is super friendly and you are kept in the loop via email. I'll definitely order again from them!”
“This magazine was ridiculously expensive, cover price £1.85 was charged £4.04!
How can you justify such a inflated price when it took over 2 weeks to arrive and was posted 2nd class postage!”
Hi Erica, I appreciate your feedback.
I'm sorry for the delayed delivery, we usually find that magazines arrive a maximum of 7 working days from dispatch. Again, I apologise that you did not find this the case.
- Megan
“I bought a subscription as a gift. The first magazine turned up on time, so the recipient was very happy about that. Seems like a good service. Price was very good as well.”
I am so glad we could help you provide a gift someone would love! It sounds like overall, A good service has been provided and we are so happy this has been the case. Thanks a lot, Ellie😊
I am glad we could make this magazine accessible for you and that you enjoy the contents of the sudoku puzzles! Thanks for taking the time to leave your feedback as this is really important to us. Many Thanks, Ellie😊
Hi Cathy,
The on sale date for Milieu was the 05/01/24, we have not yet received the magazine into stock unfortunately. We are in contact with the supplier to find out why this is. I apologise for any inconvenience and will be in contact via email regarding updates.
Many Thanks, Megan
TV Choice is a really excellent magazine and we love it too! Thanks for taking the time to leave your feedback as this means a lot to us. Many Thanks, Ellie😊
I am thrilled your magazine arrived quickly and in good condition! This is so important to us. Thanks for taking the time to leave a review. Many Thanks, Ellie😊
This is great too hear! We pride ourselves in the presentation of our magazines and quick delivery so customers can get their magazine fix! Thanks so much for leaving your feedback, As this is really important to us. Thanks, Ellie😊
“Gave it to my Grandaughter age 10yrs. She doesn't ride yet, but would love to, so the magazine was a little bit above her. Never the less she loved it.”
“I was very surprised to receive a request to review Unique Magazines as I had already contacted them direct to express my concern with the lack of clarity on the website for magazine descriptions that led me to purchase an out of date magazine that I had not intended to buy. They refused to refund me.
Update - I am very saddened by the customer service experienced, including their response to this review that they sent me an email asking me to complete. Laughing emojis, refusing to address the issue of lack of clarity around the descriptions on the website, and refusing a refund, is not a good customer experience.
Update - I have now received another email seeking another review from me. The ongoing interactions are not making me change my decision to not order through this company again.”
The christmas issue of Radio Times clearly showed as 'XMAS 23'. We thought this created more clarity on how to order the christmas issue specifically. We provided the issue you ordered online and so therefore, We were unable to provide a refund. The request to review your purchase is automatic. I am sorry for any inconvenience. Thanks, Ellie😊
