UpTrade Reviews

Name: UpTrade
Address: 550 S Watters Rd, Suite 276, Allen, TX
Rating: 4.53

4.5 Rating 952 Reviews

88 %

of reviewers recommend UpTrade

Company Reviews

Metrics

Info

4.5

Based on 952 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

support@uptradeit.com

Location:

550 S Watters Rd, Suite 276
Allen, TX
75070

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UpTrade 5 star review on 4th November 2021

Sydney Zeno

UpTrade 5 star review on 5th September 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent! These people care about style, quality and customer care. One of the best companies to buy a product from. If only they sold toilet paper 🤔”

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Posted 5 years ago

“Once again, UpTrade has come through for me in high-quality style. Your phones are always in excellent condition, sanitized and delivered on time. And the whole process is very transparent, from the purchase down to the packaging. Thank you!”

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Posted 5 years ago

“I had a problem, which was no fault of Uptrade’s, and their customer service was on it with me as soon as I reported it, Nicholas was on the phone with me the whole thing through. He was knowledgeable and very professional.”

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Posted 5 years ago

“Great service, great prices. We had to seitch phone because I ordered one that took a sim card but not with our carrier. They found one to work for me and was just what I wanted. I love the videos of the phone and it being packaged for shipment. No guesswork! Thank you for the excellent fast service.”

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Posted 5 years ago

“Phone is in great shape. I love the packing video. Fast shipping.”

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Posted 5 years ago

“Extremely happy with the phone and the customer service.”

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Posted 5 years ago

“I brought my iPhone and I haven’t had an issue yet.”

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Posted 5 years ago

“Outstanding product and service, and extremely fast process overall. I’ll definitely be a returning customer”

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Posted 5 years ago

“Quick inspection. Quick pay. Quick everything. Love it !!”

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Posted 5 years ago

“They phone was shipped when promised and phone was in great condition. Would recommend to anyone looking for a phone and not wanting to pay list price.”

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Posted 5 years ago

“I love up trade”

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Posted 5 years ago

“Product is great.., shipping quick!”

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Posted 5 years ago

“It was a pleasant experience”

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Posted 5 years ago

“I bought a used iPhone XS 512GB. The cosmetic condition, the battery health, and functionality of the phone was exactly as described. No issues at all so far after a little over a month of use. Very satisfied.”

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Posted 5 years ago

“Awesome shopping experience, fast delivery, and customer service was great!!”

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Posted 5 years ago

“Stellar service and quality!”

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Posted 5 years ago

“I am so glad to have found UpTrade! I wantes an unlocked Galaxy S10+ and UpTrade had it for less than any deals to be had. It was my first experience with UpTrade and they will now be my Go To for devices! The unit was excellent and is performing better than expected.”

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Posted 5 years ago

“I've bought 5 phones one was a dud. They were excellent on fixing the issue. Great customer service. Will definitely use”

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Posted 5 years ago

“Great Company!! I was very skeptical about buying a phone during this epidemic since there are soo many scammers out there. But after taking a chance on Uptrade I am completely satisfied and reassured I made the right decision doing so everything from price to constant updates on shipping status . Thank you so much Uptrade!!”

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Posted 5 years ago

“Good experience - we would use again.”

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Posted 5 years ago

UpTrade is rated 4.5 based on 952 reviews