UpTrade Reviews

Name: UpTrade
Address: 550 S Watters Rd, Suite 276, Allen, TX
Rating: 4.53

4.5 Rating 952 Reviews

88 %

of reviewers recommend UpTrade

Company Reviews

Metrics

Info

4.5

Based on 952 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

support@uptradeit.com

Location:

550 S Watters Rd, Suite 276
Allen, TX
75070

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UpTrade 5 star review on 4th November 2021

Sydney Zeno

UpTrade 5 star review on 5th September 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast efficient and good selection”

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Posted 4 years ago

“It was everything I expected it to be.”

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Posted 4 years ago

“Great detailed but yet simple enough site with available inventory. Super fast shipping. Simple package and product as described”

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Posted 4 years ago

“The phone arrived a daily early and in perfect condition. Looked brand new. Worked perfectly. My daughter is happy and I’m even happier with the price I paid!”

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Posted 4 years ago

“Simple and quick. This was a good experience.”

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Posted 4 years ago

“Great Experience! Everything went exactly as described. It was very easy! Thank you.”

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Posted 4 years ago

“It was great working with you”

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Posted 4 years ago

“Great phone it came on time as expected, works great!”

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Posted 4 years ago

“Very trust worthy. Everything works like new.”

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Posted 4 years ago

“I'm really enjoying my new phone! The multiple photos of the actual phone were the main selling point for me. I appreciate how I could look at exactly the phone I was receiving and the video of them boxing my phone up with my name on the shipping label was an added bonus. I highly recommend this to anybody and I was very comfortable working with them. Lots of communication and no uneasiness at all.”

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Posted 4 years ago

“Love my phone! UpTrade was prompt and phone in excellent shape!!”

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Posted 4 years ago

“I got exactly what I ordered, quickly, at a good price. Very pleased!”

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Posted 4 years ago

“I found this company via Google when I wanted to sell an older iPhone 6S. The original offer for the phone was $48 since it was in mint condition. The process of sending in the phone was very easy after registering and answering some basic questions, including free shipping. After a few days, I received a "text" with a Vimeo attached which showed the entire process of them opening the box that was received; unpacking and then inspecting the phone, including turning it on, etc. Very cool and made the process very credible. The kicker is that once they inspected the phone, my offer actually INCREASED to $59.00 since it was an unlocked phone. I trust this company wholeheartedly and commend them on the level of communication throughout the process Highly recommend!!”

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Posted 4 years ago

“Bought an iPhone 7 for my daughter. Very pleased with the options, price and product!”

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Posted 4 years ago

“very happy with my purchase, the phone was exactly like they said it was perfect condition and works great.....will definitely use them again if needed!💖”

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Posted 4 years ago

“Very easy to work with UpTrade. Phone shipped out fast and was exactly as described. Very easy to sell my old phone. Received my check in the exact amount I was quoted within the time frame UpTrade said I would receive it. Would definitely recommend and use again.”

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Posted 4 years ago

“I was looking for an iPhone saw these people saw the iPhone I wanted. Talked with them. They were so nice I decided I wanted to get the iPhone it was priced better than anyone I talked to where I lived. And wow two days shipping. I can not wait I’m so excited and Wow I appreciate them for their hospitality. Brittney Gentry/Alabama”

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Posted 4 years ago

“Very seamless!”

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Posted 4 years ago

“UpTrade gave me a good price for my phone and I got the money within 2 weeks.”

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Posted 4 years ago

“I’m an extremely paranoid person and was very skeptical of Uptrade at first especially because of some low reviews months ago but they sent a video of my phone being packaged and I received it in a week. Even when I sent an email concerned they responded within a day. Great website if you’re looking for a refurbished phone one I bought said it had 100% battery capacity and no lie. Basically got a new iPhone 7 with the cosmetic mentions being nearly invisible. Highly recommend this website above all others if you find a good deal.”

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Posted 4 years ago

UpTrade is rated 4.5 based on 952 reviews