“We’ll, we had a bit of a rough time getting the order accepted because the ‘customer’ was our foreign exchange student and somehow you canceled our first order due to confusion about her address here and her US visa picture ID. But, that’s understandable. We were very impressed that you followed through on your promise to give us expedited shipping for our 2d attempt at ordering her phone. Not your fault, but FEDEX actually delivered the phone on the Sunday following the Friday it was scheduled for. However, after setting up the phone we just discovered the camera lens on the back of the phone only works intermittently - mostly it doesn’t work I.e. nothing happens when you press the button looking at a blurred image. However, rarely but occasionally it does function correctly. So, unfortunately now I plan on taking it in for repair, at a local shop, since I’m sure you know, like us, how important the camera feature is to teenagers.
Thanks for listening!”
“the phone came nicely, air suctioned packaging. the phone was in great condition other than a few scratches near the charging port. Just be prepared that it doesn't come with a charger.”
“Service was good
Product was good
Your after sale span attack on text and email is not appreciated or welcome. Leave me alone and the next time I need a phone I will go to you on line.”
“I ordered an IPhone 8. Yes an older phone. The phone was as described with a few small scratches that can’t be seen with the phone cover. Most importantly everything works great, going on 2 months.”
“At first, I was hesitant about UpTrade due to hearing bad things from similar companies but I heavily researched what UpTrade does and it’s great. They have great prices and reliable devices. They even show you every angle of the phone and when you purchase a phone they show how they even package it. This site is legit, I’m definitely going to use this service again in the future. See ya in a couple years maybe less 😎”
“To be frank, after 6 days, the IPhone started to periodically lock itself. When it did so, it was unusable for 60 minutes at a time.
Secondly, the GPS on the phone was wonky from day one. The voice would repeat itself, change pitches and the program would direct me incorrectly.
Finally, the ear buds that were sent to me were not the ones I ordered. I was sent a set with wires, however, I had ordered the wireless ones.
Your website and offered services and products displayed beautifully and the site was easy to use.
In the end, I ended up having to spend over a thousand dollars to purchase a new IPhone from an Apple store w/insurance, etc.
Buyer beware. My mistake. I imagine my experience is not typical of the way your company operates. Seriously, I’m sure it isn’t. Best of luck going forward.”
“The previously used phone was of good quality. My only complaint would be the battery life of the unit. It seems run down quickly compared with my previous phone.”
“The phone was good working fine saw a mark that I didn't see in pictures but that was ok because it was unnoticeable and I didn't buy phone in mint condition so I don't blame them they said there will marks on body the screen had no scratches and the phone had 100 percent for 310 dollars but also this a legit company I was hesitating from buying a phone here but I ordered and got my phone so if you want a phone for cheap price buy it from here”
“Bought an iPhone XR and am very happy with it. My phone was not accepted for purchase because it is sim locked to T-mobile. Still I was treated with respect and the highest level of professionalism.”
“This would have been five star transaction if it was not for FedEx . My last order ( i paid extra shipping) got stuck in feed warehouse for 5 days . This time around i opted for regular shipping hoping for USPS .. They shipped FEdEx again and again my phone is sitting in FedEx center.”
“The phone works great everything is exactly as you said it was and it looked exactly like it in the pictures thank you so much you will be hearing from me in the future when I need another phone”
“I was thrilled when I found the 5-point test they do so I knew how much battery power to expect.
I was surprised to find some of the Lowe’s test prices out there. Plus I got what I expected and it arrived earlier than promised as well. I have already suggested upgrade to my mom and my good friend. I rarely ever bother with reviews, but this was worth sharing.”
“Legit happy with the phone and the price. I look forward to seeing you guys save more e-waste and bring people in with fun Raffles or prizes and you guys can grow it to the Moon”
