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Urban Road Reviews

4.8 Rating 544 Reviews

95 %

of reviewers recommend Urban Road

Company Reviews

Product Reviews

4.8

Based on 544 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Urban Road:

At Urban Road, we don’t just sell unique artwork and home decor. We connect with people to help them create spaces that best reflect their unique and amazing personalities. Think of us as your personal art consultants.

You get more than exclusive premium art and home decor - you also get fast and friendly service from fellow art lovers who only want the best for you and your space.

Our prompt and friendly customer care superstars are standing by to handle any request you may have at any point during and after your art buying experience. Shoot us an email, chat with us, or give us a call - we’re always happy to speak with you.

So, welcome to Urban Road. Check out our incredible collection of unique artwork and wall art prints, create your space with our free easy-to-use mobile app, and feel free to get in touch with us any time!

Visit Website

Email:

info@urbanroad.com.au

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Urban Road 5 star review on 12th April 2024

Urban Road 5 star review on 5th April 2024

Urban Road 5 star review on 10th March 2024

Urban Road 5 star review on 19th February 2024

Urban Road 5 star review on 9th February 2024

Urban Road 5 star review on 4th December 2023

Urban Road 5 star review on 3rd December 2023

99

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Whole processs from ordering to delivery was great”

Urban Road 5 star review on 31st January 2024

Posted 2 months ago

Thank you for your positive feedback! We're thrilled to hear that your experience from ordering to delivery was great. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know. Enjoy your purchase!

Posted 2 months ago

“Arrived within disclosed timeframe and was well packaged and great quality.”

Posted 2 months ago

We're delighted to hear that your order arrived within the disclosed timeframe, and you found it well packaged with great quality. Thank you for sharing your positive experience! If you have any more feedback or if there's anything else we can assist you with, feel free to reach out. Enjoy your purchase!

Posted 2 months ago

“Beautiful products. I loved them on the website photo but thought they were even more beautiful when they arrived”

Posted 2 months ago

Thank you for your lovely feedback! We're thrilled to hear that our products exceeded your expectations in person. If you ever need more beautiful additions or have any questions, feel free to reach out. Enjoy your wonderful purchases!

Posted 2 months ago

“Amazing People and Products”

Posted 2 months ago

Thank you for your kind words! We're delighted to hear that you find our people and products amazing. If you ever have more feedback or if there's anything else we can assist you with, feel free to let us know. We appreciate your support!

Posted 2 months ago

“The art work and frame are great, the hanging mechanism could be improved.”

Posted 2 months ago

Thank you for your feedback! We're glad to hear that you love the artwork and frame. Your input about the hanging mechanism is valuable, and we'll certainly take it into consideration for future improvements. If you have any further comments or if there's anything else we can assist you with, feel free to reach out. Enjoy your art!

Posted 2 months ago

“The print was what I wanted, arriving on time and in perfect condition.”

Posted 2 months ago

Thank you for your positive feedback! We're delighted to hear that the print was exactly what you wanted, and it arrived on time and in perfect condition. If you ever need more prints or have any questions, feel free to reach out. Enjoy your artwork!

Posted 2 months ago

“Fantastic customer service. The ottomans are going to look fabulous in my client’s room.”

Posted 3 months ago

Thank you for your wonderful feedback! We're thrilled to hear about your fantastic experience with our customer service. We hope the ottomans add a fabulous touch to your client's room. If you ever need more assistance, feel free to reach out. Enjoy the stylish additions!

Posted 2 months ago

“Hi great service and quality items thanks Iain”

Posted 3 months ago

Thank you for your kind words! We're delighted to hear that you had a great experience with our service and that you're satisfied with the quality of the items. If you ever need assistance in the future or have any questions, feel free to reach out. We appreciate your feedback!

Posted 2 months ago

“Product - cushions - very good. Fair pricing, service was good. Happy to use again”

Posted 3 months ago

“Nice piece, however I can’t give it 5 stars as the delivery took some time and the print lacks vibrancy, fairly dull compared to the website.”

Posted 3 months ago

Thank you for sharing your feedback. We apologise for any inconvenience regarding the delivery time and the perceived lack of vibrancy in the print compared to the website. We appreciate your honest input, and we'll certainly take this into consideration for improvement. If there's anything specific you'd like assistance with or if you have additional comments, feel free to let us know. We value your opinion and aim to enhance your overall experience.

Posted 3 months ago

“Good variety of artwork to choose from. Safely packaged so not damaged during transit.”

Posted 3 months ago

We're pleased to hear that you found a good variety of artwork to choose from and that the items were safely packaged to prevent damage during transit. Your satisfaction is important to us, and we appreciate your positive feedback.Thank you for choosing our products! 😊

Posted 3 months ago

“I’ve been purchasing from urban road now for 3 years and every time they deliver superior and consistent quality. Exceptional customer service too. Very happy with my pieces.”

Posted 3 months ago

It's fantastic to hear that you've been consistently satisfied with the superior quality of Urban Road's products over the past three years. We're also glad to know that you've experienced exceptional customer service. Thank you for your continued support, and we're thrilled to have you as a happy customer!

Posted 3 months ago

“The service was good.Easy to deal with.A problem arose with the delivery partners but was solved fairly easily.Any emails I sent were quickly dealt with.The print was a Christmas gift got my daughter and she is very pleased with it”

Posted 3 months ago

We're pleased to hear that you had a positive experience with our service and that any issues with the delivery partners were resolved easily. It's great to know that your daughter is very pleased with the Christmas gift. If you ever have more feedback or if there's anything else we can assist you with, feel free to reach out. Thank you for choosing our product, and we appreciate your support! 😊

Posted 3 months ago

“We purchased an art work on line, and I was a bit nervous that colours and quality would not be as good in real life. However, we are thrilled. The colours are just as they appeared and quality even better than we imagined. We would not hesitate purchasing from Urban Road in the future.”

Posted 3 months ago

We're thrilled to hear that the artwork exceeded your expectations, with the colors matching what you saw online and the quality even better than imagined. Thank you for choosing Urban Road! We look forward to serving you again in the future. If you ever have more feedback or need assistance, feel free to reach out. Your satisfaction is important to us! 😊

Posted 3 months ago

“Very happy, I made the order then had to make a change, someone answered the phone and was very helpful. Delivery was as promised. No complaints”

Posted 3 months ago

We're delighted to hear that you had a positive experience with us! It's great to know that our customer service team was helpful when you needed to make a change, and that the delivery met your expectations. Thank you for your order and for sharing your feedback. If you ever need assistance in the future, feel free to reach out. We appreciate your support! 😊

Posted 3 months ago

“Excellent work colours used by the artist have been well chosen. My taste.”

Posted 3 months ago

We're pleased to hear that you appreciate the excellent work, especially the well-chosen colors by the artist. It's wonderful when the art aligns with your taste. If you have any more thoughts to share or if there's anything else you'd like, feel free to reach out. Thank you for your positive feedback! 😊

Posted 3 months ago

“Fantastic service. Great product. Fast delivery. Easy to order. Thankyou”

Posted 3 months ago

Thank you for your kind words! We're thrilled to hear that you had a fantastic experience with our service, found the product great, and appreciated the fast delivery and easy ordering process. Your satisfaction is our priority. Thank you for choosing us!

Posted 3 months ago

“Fantastic”

Posted 3 months ago

Thank you! We're delighted that you think our product or service is fantastic. If you have any specific feedback or if there's anything else we can assist you with, feel free to let us know. We appreciate your support! 😊

Posted 3 months ago

“Great quality products for a good price.”

Posted 4 months ago

Thank you for your positive feedback! We're glad you appreciate the great quality of our products at a good price. Your satisfaction is important to us! 😊

Posted 3 months ago

“Loved my piece of art.”

Posted 4 months ago

We're thrilled to hear you loved your art piece! Thank you for sharing your positive feedback. If you ever need more art or have any questions, feel free to reach out. Enjoy your masterpiece! 🎨✨

Posted 4 months ago

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Urban Road is rated 4.8 based on 544 reviews