Urban Road Reviews

Name: Urban Road
Address: 14 Palings Court, Nerang, Queensland
Rating: 4.78

4.8 Rating 708 Reviews

94 %

of reviewers recommend Urban Road

4.8

Based on 708 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About Urban Road:

At Urban Road, we don’t just sell unique artwork and home decor. We connect with people to help them create spaces that best reflect their unique and amazing personalities. Think of us as your personal art consultants.

You get more than exclusive premium art and home decor - you also get fast and friendly service from fellow art lovers who only want the best for you and your space.

Our prompt and friendly customer care superstars are standing by to handle any request you may have at any point during and after your art buying experience. Shoot us an email, chat with us, or give us a call - we’re always happy to speak with you.

So, welcome to Urban Road. Check out our incredible collection of unique artwork and wall art prints, create your space with our free easy-to-use mobile app, and feel free to get in touch with us any time!

Visit Website

Email:

info@urbanroad.com.au

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Urban Road 5 star review on 2nd May 2026

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very pleased with the artwork I chose. The service I received from Urban Road was very good and although the delivery took longer than I anticipated (but wasn't an issue) I was kept informed via tracking. The artwork arrived in good condition and was easy to put up on the wall.”

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Posted 2 years ago

“Service was great but not overly happy with final product.”

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Posted 2 years ago

“Very easy to navigate tge dite …. So do happy with the end result”

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Posted 2 years ago

“Great customer service and speedy delivery to the UK”

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Posted 2 years ago

“Amazing quality artwork and framework. I will 100% support this business again!”

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Posted 2 years ago

Thank you so much for your glowing review! We're thrilled to hear that you found our artwork and framework to be of amazing quality. Your support means the world to us, and we can't wait to serve you again in the future.

Posted 2 years ago

“Excellent product a n d staff very helpful.”

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Posted 2 years ago

Thank you for your kind words! We’re delighted to hear that you found our product excellent and our staff very helpful. Your satisfaction is important to us, and we look forward to serving you again.

Posted 2 years ago

“The prints are beautifully framed and look fantastic hung on the wall together. They are an eye catching pair of prints. Thank you”

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Posted 2 years ago

Thank you for your wonderful review! We are thrilled to hear that you are pleased with the beautifully framed prints and how fantastic they look on your wall. It's great to know they make such an eye-catching pair. We appreciate your support!

Posted 2 years ago

“This company has amazing customer service! An extra thank you to Maree for your help. Definitely recommend using them.”

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Posted 2 years ago

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our customer service. Maree will be especially pleased to know that her assistance made a difference. Your recommendation means a lot to us.

Posted 2 years ago

“Amazing customer service and beautiful product”

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Posted 2 years ago

Thank you for your kind words! We are delighted to hear that you enjoyed our customer service and are pleased with the product. Your satisfaction means a lot to us, and we look forward to serving you again in the future.

Posted 2 years ago

“Love Urban Road's products, purchasing online was easy and the products are as good if not better in person. Quick shipping.”

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Posted 2 years ago

Thank you for your glowing review! We're delighted to hear that you love Urban Road's products and that your online shopping experience was smooth. It's fantastic to know that the products met or exceeded your expectations in person, and we're glad to have provided quick shipping. If you ever need anything else or have further feedback, feel free to reach out. We appreciate your support!

Posted 2 years ago

“I'm really happy with both the framed and the canvas print that I ordered - excellent quality with nice sturdy frames. I needed to make contact after ordering and I got an immediate and satisfactory response. Will definitely order from here again and have already recommended to others.”

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Posted 2 years ago

Thank you for your feedback! We're delighted that you're happy with both the framed and canvas prints, and that you found them to be of excellent quality. Providing prompt and satisfactory responses to our customers is a top priority for us. We truly appreciate your recommendation and hope to serve you again in the future!

Posted 2 years ago

“Purchasing through the website was easy. Selecting the different frames and finishes was great. Staff was great”

Helpful Report

Posted 2 years ago

Thank you for your feedback! We're glad to hear that you found purchasing through our website easy and that selecting different frames and finishes was a great experience for you. Our staff works hard to ensure customer satisfaction, so we're pleased to hear that you had a positive interaction with them. If you ever need assistance or have further feedback, please feel free to reach out. We appreciate your support!

Posted 2 years ago

“I have ordered a print, which can’t be framed without an additional expense of using a mat board around it as the print is too close to the edge of the paper. I have contacted Urban road for a feedback and all the response I received was asking why I used an external framer instead of ordering it already framed.”

Helpful Report

Posted 2 years ago

Thank you for sharing your feedback with us. We've noticed that our customer care team is currently in communication with you regarding your order to ensure we find a suitable resolution. Upon reviewing our initial response to you, it appears that our inquiry may have been misunderstood as seeking feedback solely for our own knowledge. We sincerely apologise if this was the case and for any confusion it may have caused. Your satisfaction is our top priority, and we genuinely appreciate the opportunity to address any concerns you may have. Thank you for taking the time to share your feedback with us, and please rest assured that we are committed to providing you with the best possible service experience.

Posted 2 years ago

“This is being hung is a set with 2 other prints in a kids activity area, and it is just perfect. Luv”

Urban Road 5 star review on 5th April 2024

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Posted 2 years ago

“Great photos, fast delivery”

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Posted 2 years ago

“I got a pair of canvas prints framed and they are stunning on the white wall in the lounge room.”

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Posted 2 years ago

“I cannot fault my experience with Urban Road. The customer service was brilliant, and I have a very happy client!”

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Posted 2 years ago

“Totally impressed with the quality of the product. Have highly recommended your site to many friends.”

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Posted 2 years ago

“Wonderful, extremely helpful will continue to shop with them”

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Posted 2 years ago

“Great selection to choose from, my artwork was delivered in a timely manner in perfect condition. It is quite a large print, but looks fantastic. Extremely well printed and framed.”

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Posted 2 years ago

Thank you for your feedback! We're thrilled to hear that you enjoyed our selection and that your artwork arrived promptly and in perfect condition. It's fantastic to know that the large print looks fantastic and that you're pleased with the quality of the printing and framing. If you have any questions or need assistance in the future, feel free to reach out. Enjoy your beautiful artwork!

Posted 2 years ago

Urban Road is rated 4.8 based on 708 reviews