Urban Road Reviews

Name: Urban Road
Address: 14 Palings Court, Nerang, Queensland
Rating: 4.78

4.8 Rating 686 Reviews

94 %

of reviewers recommend Urban Road

4.8

Based on 686 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About Urban Road:

At Urban Road, we don’t just sell unique artwork and home decor. We connect with people to help them create spaces that best reflect their unique and amazing personalities. Think of us as your personal art consultants.

You get more than exclusive premium art and home decor - you also get fast and friendly service from fellow art lovers who only want the best for you and your space.

Our prompt and friendly customer care superstars are standing by to handle any request you may have at any point during and after your art buying experience. Shoot us an email, chat with us, or give us a call - we’re always happy to speak with you.

So, welcome to Urban Road. Check out our incredible collection of unique artwork and wall art prints, create your space with our free easy-to-use mobile app, and feel free to get in touch with us any time!

Visit Website

Email:

info@urbanroad.com.au

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Urban Road 5 star review on 10th March 2026

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with purchase.”

Urban Road 5 star review on 6th April 2021

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Posted 4 years ago

“Excellent product and service”

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Posted 4 years ago

“I absolutely love the Print I purchased, Great quality & prompt delivery. Thank you Can't wait to hang in my new house”

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Posted 4 years ago

“As a first timer, I didn’t know how Urban Road’s service would be. It was awesome! Prompt communication throughout the whole process. I knew every stage of my purchase status.”

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Posted 4 years ago

“I loved my print and it was delivered very quickly. Thanks you”

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Posted 4 years ago

“Great customer service. Had an urgency for delivery and Brenton was great making sure the order arrived on time for my wife's birthday.”

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Posted 4 years ago

“Love my new print!”

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Posted 4 years ago

“Friendly, and helpful service and a beautiful product ordered and received quickly.”

Urban Road 5 star review on 25th March 2021

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Posted 4 years ago

“Great art delivered quickly once it was ready.”

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Posted 5 years ago

“Fantastic service in resolving a query I had. One can order with confidence. Refreshing to see such commitment to quality.”

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Posted 5 years ago

Hi Lizette, Thank you for your review and thank you for your call this afternoon. As per our call today, our customer service team don't use a no-reply email and so we are not too sure where your original enquiry was sent to sadly, which does explain the delay in a resolution being provided to you. I'm so happy to have spoken to you today so that I can help resolve this issue for you straight away. We are happy to offer a partial refund for your order and this will be processed today. Please don't hesitate to contact us for any further assistance by contacting our customer service team directly on info@urbanroad.com.au and hope you have a lovely afternoon. Kindest regards, Brenton Chappell Customer Care Manager

Posted 5 years ago

“Excellent customer service. Wry helpful and friendly.”

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Posted 5 years ago

“Very quick with delivery and professional”

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Posted 5 years ago

“Extremely happy with the quality of the canvas print ordered. Customer service was excellent - professional, friendly and very willing to help with any issues, questions etc.”

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Posted 5 years ago

“While the print was a bit pricey, it was very good quality and arrived promptly. I can't fault my experience with Urban Road.”

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Posted 5 years ago

“As described and quick delivery very happy”

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Posted 5 years ago

“Brilliant service, brilliant products”

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Posted 5 years ago

“Dont mind spending the dollars when you are assured quality. Professional, Fast Efficient, Courteous and Well informed staff. Sales Support AAA+”

Urban Road 5 star review on 16th March 2021

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Posted 5 years ago

“Friendly service, high quality product and amazing range. This is my second purchase from Urban Road and I would recommend to anyone.”

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Posted 5 years ago

“Amazing customer service and product!! Highly recommend. Was nervous buying artwork online however the service I received over the phone put my mind at ease and I’m super happy!”

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Posted 5 years ago

“High end quality product, delivered in an efficient and protected manner with followup too boot. Highly recommend Urban Road”

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Posted 5 years ago

Urban Road is rated 4.8 based on 686 reviews