UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.66

4.7 Rating 16,031 Reviews

91 %

of reviewers recommend UroTuning

4.7

Based on 16,031 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 3rd March 2026

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am super pleased with my purchase. The customer service kept me notified throughout the purchase and my part arrived faster than anticipated.”

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Posted 3 weeks ago

“Don't forget to look here for those factory OE parts that are hard to find.”

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Posted 3 weeks ago

“Hello, the part's design is perfect, very nice, well-molded, and it fits perfectly with the original parts. Fast delivery, very satisfied.”

UroTuning 5 star review on 7th February 2026

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Posted 3 weeks ago

“Quick shipping, even with the snow storm, and a good price. Once the weather warms up I will install my wheel spacers with the H&R Wheel Bolts I received. Many thanks!”

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Posted 3 weeks ago

“Easy process and quick shipping.”

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Posted 3 weeks ago

“Both items shipped quickly and were well priced.”

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Posted 3 weeks ago

“Took an absurdly long time to receive part. No emblem on product as shown in photo.”

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Posted 3 weeks ago

“Pleased in how fast shipping was less then a week, love the new sound added after installation, even more pleased with my cts intake and exhaust combo. Only down side of this purchase was part of it was damaged, but customer service has help me with this issue. Other then that always excited to hear it start up!”

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Posted 3 weeks ago

“Good first experience. I like the packaging and the quality of the part that I purchased.”

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Posted 3 weeks ago

“UroTuning delivered my parts fast and I couldn't be happier with their quality. They'll be my go to place to shop going forward.”

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Posted 3 weeks ago

“Excellent company to deal with! They’ve shipped everything I’ve ordered within two days and I usually get it at my place in New England within 2-4.”

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Posted 3 weeks ago

“Order processing and after sales service mediocre at best. Website stated, "Free delivery for orders over $49". My order was for $3,000+, yet at the end of the ordering process it turned out my order was not eligible. Cha-ching, shipping $95. My order wasn't eligible for the 5% discount promoted to first time customers either. Nice marketing though. Full disclosure. They did honor their $25 off when signing up for text messages. Why did I order anyway? Well, their website stated, "Item in stock, shipping in 3-5 biz days." That's exactly why I placed the order. Turned out delivery took 3 1/2 weeks and even considering one week for the x-mas holidays it's still a far cry from 3-5 days. Adding insult to injury sent an email to their support@ address. Bounced back as "Not in service". Called to check the order status and could only leave VM. Besides automated messages never heard a single beep. Sent another email after some weeks without knowing anything about delivery times asking to waive shipping costs given that I had to reschedule my shop appointments twice by that time. Feedback? You guessed it. Nada. Finally got two shipping notifications via email about a week after the parts had already been delivered. LOL!!!”

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Posted 3 weeks ago

Marc, We appreciate you taking the time to share your experience, and we’re very sorry for the frustration this caused. I see that your order was placed on Christmas Eve, while the coilovers were showing as in stock with our U.S. supplier. Due to a routing error by our system, the order was mistakenly sent directly to KW in Germany instead of being fulfilled domestically on December 24th. This resulted in the extended delivery time, especially with the holiday closure period, and we take responsibility for that. Regarding communication, I also see that our system did send automated order and status emails throughout the process, including updates once tracking was provided by KW. We’re sorry to hear you experienced an email bounce on your end. From what we can see on our side, there shouldn't be a reason for the email bounce, as our automation emails were sent just fine. The delayed tracking notifications were also due to the manufacturer providing tracking after the shipment had already begun moving. As for shipping and promotions, some exclusions do apply. When selecting the “Free Shipping on $49+*” banner, it links directly to our shipping policy, which outlines exclusions for oversized and manufacturer-direct items. KW coilovers do not carry the free-shipping logo on the product page, as they are excluded from that promotion, as well as certain discounts, unfortunately. We sincerely apologize for the confusion, delays, and lack of clarity along the way. Your feedback is valuable and helps us improve moving forward. We would like to make this right for you, as this is not the experience that we want our customers to have when ordering from us.

Posted 3 weeks ago

“Great experience so far, bought some wheel spacers for my Tiguan, and fitted perfectly, shipping was fairly fast and price very competitive.”

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Posted 3 weeks ago

“Product looks and feels legit. Installing once the weather permits.”

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Posted 1 month ago

“Received the item with at apart because a pin fell out during shipment. Have yet to get a replacement even after two interactions (email and phone) with auto to resolve the issue. At this time, I have no intentions of buying from them again. Let’s see if they can actually fix this.”

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Posted 1 month ago

“World of a difference. Woke the car right up.”

UroTuning 5 star review on 4th February 2026

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Posted 1 month ago

“Very easy service and the package came as intended”

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Posted 1 month ago

“love these guys.”

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Posted 1 month ago

“Muy buen material y entrega adecuada”

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Posted 1 month ago

“So happy i chose UroTuning for my first endeavor in buying performance parts great selection fast shipping”

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Posted 1 month ago

UroTuning is rated 4.7 based on 16,031 reviews