UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.66

4.7 Rating 15,901 Reviews

91 %

of reviewers recommend UroTuning

4.7

Based on 15,901 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 16th January 2026

9993

Anonymous

Anonymous // 01/01/2019

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“Quality parts at great value. I have had great experiences when shopping at Urotuning. Very customer focused company and will highly recommend it to any car enthusiast. Well done and keep it up!”

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Posted 2 weeks ago

“Had nothing but good experience with the store, only shipping partner was a slight let down and I hope they can onboard more international shipping partners besides UPS.”

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Posted 2 weeks ago

“couldnt wait to install it soon as it said arrived i went for the tools and got to working”

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Posted 2 weeks ago

“Widely known that Maxton has long leadtimes. UroTuning kept in touch and the part actually came in before promised by weeks. Piece (rear valence for M2325i) was easy to install and looks fine. Overpriced for its' size but happy with the new look.”

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Posted 2 weeks ago

“Well I still haven't recieved the water pump in the mail yet but uro tuning did their part extremely well and shipped out the door quick... then got lost in Colorado so just waiting for it lol”

UroTuning 5 star review on 30th December 2025

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Posted 2 weeks ago

“I am very disappointed you do not have a pick up option on your website for your local customers. I will not longer buy from you because I don't want to pay for shipping when im right down the road from your location. I should not have to wait 5 days to receive a order from you when im right down the road.”

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Posted 2 weeks ago

Ben, we understand your frustration and appreciate you taking the time to share your feedback. While we do our best to support our local customers, our website does not currently offer a pickup at store option because many of the products we sell are shipped directly from our suppliers and are not stocked at our local facility. Offering pickup at checkout would, unfortunately, create confusion for customers ordering items that are not physically available on site. That said, we are always happy to help when possible, and local pickup can be arranged by contacting our team directly so we can confirm availability before an order is placed. We truly value the support you’ve given us over the years and appreciate the opportunity to explain. If you ever have questions or need assistance, please feel free to reach out to us directly.

Posted 2 weeks ago

“Definitely a awesome fit. Couldnt be more happy. I plan on spending all my money with you guys”

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Posted 2 weeks ago

“Great price, super fast shipping. Feels like a new car again!”

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Posted 2 weeks ago

“The best customer service in the market! I ordered a Urotuning shift knob that was back ordered. I was notified it was in promptly, I made a mistake on my shipping address and they literally walked to the warehouse and changed it before it got on the truck. I got the shift knob quickly, the packaging is top tier with a custom box, foam cut outs for the shifter, all tools included, online install video, easy install, premium feel, and exact fit. 10 out of 10 would recommend.”

UroTuning 5 star review on 29th December 2025

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Posted 2 weeks ago

“Waited 2 and a half months. Never got the product. Looked to actually be in transit after I asked for a refund. They never asked if I wanted to wait for it to arrive. Just redirected back to them.”

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Posted 2 weeks ago

Hello Todd, We’re sorry to hear about your frustration and appreciate the opportunity to clarify. The Maxton item you ordered on October 5th was listed on our site as a pre-order with an estimated lead time of approximately 13 weeks. When you reached out on October 25th, we confirmed an updated estimated arrival date of December 15th, which was still within the stated pre-order timeframe. Once a chargeback has been filed and the payment has been reversed by your bank, we are no longer permitted to deliver the item. Because of this, the shipment was redirected back to the manufacturer, which is standard procedure in these situations. We always aim to be transparent with timelines and communicate updates as they become available, and we’re sorry this experience did not meet your expectations. If you have any questions or would like to discuss this further, please feel free to reach out to us directly.

Posted 1 week ago

“fast shipping”

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Posted 2 weeks ago

“I ordered a Manuel instead of stick I need to exchange it besides me ordering the wrong model it looks great”

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Posted 2 weeks ago

“Oem perfect fit and great price just what i wanted. Just in time for the holidays my car is happy.”

UroTuning 5 star review on 27th December 2025

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Posted 2 weeks ago

“Good product for in person shopping”

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Posted 3 weeks ago

“Product arrived quickly as advertised. Very easy to install. Looks and sounds great.”

UroTuning 5 star review on 26th December 2025

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Posted 3 weeks ago

“very fast shipping, exactly what i ordered and faster than expected !”

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Posted 3 weeks ago

“Great product, fast shipping.”

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Posted 3 weeks ago

“Fast ship. Good quality”

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Posted 3 weeks ago

“don't by they want $500 just to be able to use the bootmod3 app. only works as a scanner without the proof of purchase code. that they are supposed to send upon purchase. the code I have not received.”

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Posted 3 weeks ago

“The staff at UroTuning has been wonderful all around. Fast email responses and excellent customer service made the entire process easy. The team helped me choose the right parts to match what I’m trying to accomplish, and I’ll definitely be purchasing more parts for my current and future Volkswagens.”

UroTuning 5 star review on 25th December 2025

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Posted 3 weeks ago

UroTuning is rated 4.7 based on 15,901 reviews