UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.67

4.7 Rating 15,348 Reviews

91 %

of reviewers recommend UroTuning

4.7

Based on 15,348 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 4th July 2025

Frankie D

9993

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Part came "USED" not new. VERY DISAPPOINTED with UroTUNING...”

Helpful Report

Posted 2 years ago

“I actually don’t like it, doesn’t even work, I go To buy credits to customize my car and never works. Nothing loads on it either. Def don’t recommend. Waste of $100”

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Posted 2 years ago

“I never got my package. Emailed and called and was told nothing they can do.”

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Posted 2 years ago

We are very sorry to hear that you did not receive the package. I did not see any emails regarding your issue. It looks like the package was delivered to your address on the order on June 6th. We would be more than happy to help get this resolved and help you out on the replacement parts as this is past the timeframe for a claim.

Posted 2 years ago

“Product did not work as told. I couldn't log in to the app for many days and customer service hasn't helped at all. I am still waiting to be able to log in.”

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Posted 3 years ago

It looks like you had multiple accounts that were causing some conflicting issues. However, it appears from our emails you were able to get this to work.

Posted 2 years ago

“Shipped to wrong address. Huge headache.”

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Posted 3 years ago

After looking into this I see that you used Apply pay. Unfortunately, any address that you have saved on your end will be entered. This was something that was out of our control when you placed the order on the site. It is always best to review all of the information before checking out on any site. If you have any questions we would be more than happy to help.

Posted 2 years ago

“Received the oil but no filter”

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Posted 3 years ago

We are sorry to hear that the filter was not included in the package. Please email support@urotuning.com with photos of what you received as we would be more than happy to make this right for you.

Posted 3 years ago

“It was lost in the warehouse, we had overnighted shipping, and somehow was lost in the warehouse and didn’t ship for almost a week. I actually bought the same part from Detroit tuned because they have a clue what they are doing and sent the part immediately. If I would’ve waited on your part it would’ve taken me a week longer. Wont be ordering from you guys again.”

Helpful Report

Posted 3 years ago

We are terribly sorry that this order did not ship out with the shipping method paid for. This item shipped from our supplier and it looks like they dropped the ball. We have issued you a refund back for shipping for the error made on your order. We apologize for any inconvenience this has caused you.

Posted 3 years ago

“Wast of Money ! this Product needs to have a lip to seat and stop the shaking... and have a return policy on All products.”

Helpful Report

Posted 3 years ago

We are very sorry to hear that you are not happy with these spacers. The spacers are designed to use in conjunction with a hub-centric ring if using aftermarket wheels. The spacers purchased were listed as a clearance item and are not returnable as stated in bold on the listing of the item. We would be more than happy to help you out on a replacement set if you need spacers with a lip for aftermarket wheels.

Posted 3 years ago

“Poor communication. Potentially intentional “ghosting”. Stopped receiving correspondence the moment I asked for a return.”

Helpful Report

Posted 3 years ago

We are very sorry that you feel that way as we would never ignore a customer. I see that Dylan reached out to you Friday requesting more information on the issue that you are having as Vargas Turbo needs to see the issues. They stated they have installed a lot of these kits without any issues, however, they would be more than happy to help get this resolved if there is an issue with the parts you received.

Posted 3 years ago

“Worst online shopping experience I've experienced. Unfortunately I can't say I'll never shop here again. As a car enthusiast, I honestly have a wide virety of quality products, however I will go through all other options before shopping here again.”

Helpful Report

Posted 3 years ago

We are very sorry for the recent experience you had shopping with us. I see that you received the wrong item and that we are working to get that sorted out for you. Unfortunately, these items are not something that we stock and will need to come directly from the supplier. We are at the mercy of the supplier to make this right for you. Please feel free to contact us at Support@urotuning.com if you have any other questions or concerns.

Posted 3 years ago

“When ordering ignition coil parts for German cars you rely on the info your auto parts supplier tells you. I ordered ignition coils for my Audi A8L and after inputting my vehicle information was told via the website the parts ordered fit my vehicle perfectly. However, upon receipt, the ignition coils were too short. (Picture attached shows original part vs. incorrect part received). I would advise UnoTuring to request VIN info for a more reliable part determination other than just Year, Make and engine! This cost me unnecessary time to hunt down and outsource with another supplier at an increased cost in order to complete my project on time.”

Helpful Report

Posted 3 years ago

We are very sorry to hear that you received the wrong coil packs. We would be more than happy to help make this right for you. Please email us at Support@urotuning.com!

Posted 3 years ago

“I feel like I got scammed. The same item at other sites include more features. Makes me wonder, in what other ways is Urotuning cutting corners at the customers expense.”

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Posted 3 years ago

Thank you for bringing this to our attention as we had the Pro starter pack on our site. We have been working with OBDElleven to get the Pro version that does include the credits. The site should be updated shortly!

Posted 3 years ago

“They did not work properly I used OBD 11 to correct”

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Posted 3 years ago

Thank you for taking the time to leave a review. In some rare cases, a third resistor is needed to eliminate the issue. We would be more than happy to send you one if the issue has not been resolved.

Posted 2 years ago

“.................”

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Posted 3 years ago

Was there an issue with your experience with us? We would be more than happy to help make things right for you. Are you able to email us at support@urotuning.com with the details of the issue?

Posted 3 years ago

“No show after been order”

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Posted 3 years ago

It looks like there was an issue with your address as USPS was not able to deliver the pacakge. The item has been redirected to ship back to the supplier. Are you able to email us at Support@urotuning.com and confirm your address?

Posted 3 years ago

“My shipment was never delivered and they didn’t give me a full refund. The terrible customer service definitely didn’t help. Will never purchase anything from here ever again.”

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Posted 3 years ago

“Ordered Bosch, received Chinese fake.”

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Posted 3 years ago

“It was delivered to the wrong address. I am still waiting to here back.”

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Posted 3 years ago

“I ordered a set of M3 axles from urotuning. I received a set of Mini Cooper axles. I had to contact and get the correct ones sent. Honest mistake probably, I’m understanding. So I had the car out today for the 1st time. It is a drift car. The axles lasted (2) laps before snapping both. I understand the axles were inexpensive but I feel they should not be advertised as M3 axles. My OEM axles took 7 + years of beating and I only replaced them with these because I was re doing my rear end. Probably SOL on a refund and a ton of wasted time. Get better products”

Helpful Report

Posted 3 years ago

We are sorry to hear that you had some issues with the axles. I see that we have swapped these out for you, did the replacements break? We would be more than happy to set you up with a return and exchange them for a different set if you would like. Unfortunately, due to the age of the order, we are not able to offer a refund as the system will not allow us to. Please feel free to reach out to Support@urotuning.com.

Posted 3 years ago

“I have never recieved the part.”

Helpful Report

Posted 3 years ago

UroTuning is rated 4.7 based on 15,348 reviews