UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.66

4.7 Rating 15,489 Reviews

91 %

of reviewers recommend UroTuning

4.7

Based on 15,489 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 1st September 2025

FelixFelix R

Matt R

9993

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Made order 1 month ago,didnt receive my part ,did cancel,not serious service”

Helpful Report

Posted 2 years ago

We apologize for the issues with your order as this part came directly from the supplier and was not something that we had in stock. The supplier shipped this part out, however, the shipping company lost the package. Unfortunately, this was something out of our control. However, we did offer to have a replacement shipped out int he meantime as this was not your fault. We are always happy to help in any way possible. We take customer service very seriously here at Urotuning. If you need anything else please feel free to contact us!

Posted 2 years ago

“I think it sucks , and you guys suck too! I paid 60.00 for temporary sticker and I can’t get credit for a permanent one or get a refund? I spent over 900.00 on tires ! I am not going to glue those cheap ass stickers that were over priced! I ‘ll never order anything from you guys anymore. Cause you guys SUCK!!”

Helpful Report

Posted 2 years ago

Hello Francisco! Thank you for your feedback regarding your order. I am sorry to hear that you were disappointed with your tire stickers order. I will be reaching out to you directly with a resolution. Please keep an eye out for an email shortly!

Posted 2 years ago

“I did buy the side skirts but they don't fit. They are too long. I had my car painted and they were supposed to be installed at the body shop but they didn't fit. I've been sending messages to you guys about it. At first you asked the model of my car and I gave you that. Then you asked if they where too long or too short. Once I told you that they are too long you said that you knew that. Then you asked for the model of my car again, so I gave you the model to include the VIN number. Now you are asking me the measurements of the car and the side skirts and to put tape on them and install them then send pictures. I'm not happy at all. And I'm not paying my body shop people to put on something that they already told me doesn't fit just to take pictures. I said that I would send them back. I want a refund. I cannot believe that it's this hard to return a item that doesn't fit. It seems that you are just here to take my hard earned money with all of the crazy request. This is Absolutely Ridiculous!!! I want a refund.”

Helpful Report

Posted 2 years ago

Hello Anthony, I deeply apologize for the delays in getting your return request going. These side skirts shipped from Maxton directly and Maxton typically asks for more information as these are listed to fit your vehicle. They simply need more than "they are too long and do not fit". We understand that this may seem drawn out but if the shop is not installing these correctly then that would be why they think the parts are incorrect. I was not able to locate any messages regarding us going back and forth. Please email us detailed information at Support@urotuning.com.

Posted 2 years ago

“Parts were late, no tracking, arrived damaged. Far from happy with last purchase.”

Helpful Report

Posted 2 years ago

We are very sorry to hear that this arrived damaged to you. You did purchase the Route shipping insurance with your order. Route will provide you with two options either a replacement part at no additional cost to you or a full refund. Unfortunately, this is not something that we can fill out for you as you are the one that purchased the insurance. However, they will be able to get this resolved right away for you. Here is the link to fill out the claim. https://help.route.com/hc/en-us/requests/new?ticket_form_id=360001458373

Posted 2 years ago

“I bought 2 items, sparks plugs and GDF diverter valve DV+. I feel the sparks plugs not original due to not having any serial number on them. After putting the spark plugs on my vehicle started random miss fire. I'm not satisfied and so disappointed with you.”

Helpful Report

Posted 2 years ago

Thank you for leaving a review. We are very sorry to hear that the spark plugs caused some issues. As stated on our site these are one heat range colder for tuned vehicles. Just to confirm what is the year make and model of your vehicle? The spark plugs are NGK brand and should have the part number on the plug itself. Please contact us at Support@urotuning.com with details of the issues that you are having as we would like to get this resolved.

Posted 2 years ago

“Better value to be had form other resellers”

Helpful Report

Posted 3 years ago

We are very sorry that you are not happy with the product purchased. OBDEleven no longer comes with the 200 credits anymore since July of this year. I am not sure which other sites you are seeing the credits still available, however, unless they have some older units available this is no longer offered by the manufacturer.

Posted 3 years ago

“didn’t get the product i ordered till a month and a half later.”

Helpful Report

Posted 3 years ago

We apologize for the delays from the manufacturer. We are currently waiting to hear back from CTS with the ETA of your order. As soon as we do you will be the first to know!

Posted 3 years ago

“Wing part and horrid exchange process”

Helpful Report

Posted 3 years ago

Hello Michael, We are very sorry to hear that you may have received the wrong item and for any issues with the exchange. I see that we emailed you a couple of times for some photos to get this resolved and have not heard back. We take customer service very seriously and are always more than happy to help get any issues resolved. Are you able to reply to our emails with photos of what you received and the year make and model of your vehicle? This will allow us the opportunity to make this right if there is a mistake.

Posted 3 years ago

“Well the experience was not pleasant because I bought the caliper rebuild kit for the front brakes for a 1995 Volkswagen Golf Cabrio Mk3 and they sent me the rear rebuild kit wrong one 🤷‍♂️(the page didn't specify me that they were for the rear) in that same order I bought an Abs Speed Sensor 1J0927804 original OE Volkswagen and they sent me a Brembi brand😡. I called, sent a message and they only answered me with an email apologizing but they did not offer to fix the mistake they made. I am not sure if I will buy with them again because the experience was not as I expected so the next couple of days I will decide if I try it again with them.”

Helpful Report

Posted 3 years ago

Jose, We are very sorry for the recent experience that you had with us. I see that the rear seal kit was ordered, we apologize for any confusion as the title states this was a rear seal kit. However, as mentioned in our email we are more than happy to help you get this resolved and are currently working on a return/exchange for you. Our customer service representative Ryan is emailing you and has not heard back from you. We will continue to work with you via email to get this resolved as we want to help you as much as we can!

Posted 3 years ago

“Received wrong item then didn’t get the other. Customer service takes forever to respond”

Helpful Report

Posted 3 years ago

We deeply apologize for the delays as we are working with the manufacturers on your issue. I see that Dylan is working with you to get this resolved and will continue to help you via email. You can also contact us by phone at 813-444-7021.

Posted 3 years ago

“It was fine”

Helpful Report

Posted 3 years ago

Was there an issue with your order? We would be more than happy to help. Please email Support@urotuning.com.

Posted 3 years ago

“Bulbs didn't fit into the headlight unit hole was to small lights are to big”

Helpful Report

Posted 3 years ago

Thank you for leaving a product review. These bulbs should be the same size as the factory bulb. Are you able to confirm if the bulb is too large by the length or width?

Posted 3 years ago

“I never received my order”

Helpful Report

Posted 3 years ago

We are very sorry to hear that you did not receive his package. It looks like USPS had some issues delivering this to your location. You did purchase Route shipping insurance with this order. Route will send out a replacement or a full refund for the item. You would need to contact Route to start the claim with them. I will link their information below for you! Here is the link to fill out the claim. https://help.route.com/hc/en-us/requests/new?ticket_form_id=360001458373

Posted 3 years ago

“I will never use them again for something I can go to the vendor for. Only reason I went with them vs going through vendor was due to shipping break. That failed and still had to pay the full shipping. Might be great at other parts, but will never know. The main Vendor of the Rock sliders was amazing and over the too. Love the product.”

Helpful Report

Posted 3 years ago

Benjamin, We are very sorry that you feel this way. However, as per the listing that you agreed upon at the time of purchase these items are subject to additional shipping costs. The manufacturer was able to help us out on the cost for you in the end. We are not in the business of misleading our customers which is why we have the terms and conditions of the shipping cost on the item page directly. This item can not be purchased unless you agree to the additional costs. We are very sorry that you do not wish to shop with us again, however, if you would like to give us another shot we would be more than happy to help you out in any way that we can.

Posted 3 years ago

“The part I received was NOT the part described (75°-82°) There is NO part number for reference on any invoice. Images depict screenshots of part ordered and invoice lacking any part number. In "short", UroTuning failed miserably!”

Helpful Report

Posted 3 years ago

We are very sorry to hear that the item was incorrect or had issues. I see that we emailed you a month ago and have not heard back to get this resolved for you. Are you able to send us photos of the issues with the item?

Posted 3 years ago

“I have a 2019 Audi Q8 S-Line. I purchased the Maxton Design Front Splitter and Maxton Design Side Skirts Diffusers. Neither fit my vehicle, also the front splitter did not come with the correct bolts to install properly. Unsatisfactory to say the lease”

Helpful Report

Posted 3 years ago

We are sorry to hear that the items did not fit. However, the only order we have for you was for an OBD Eleven device. We do not have any orders placed under your name and email for Maxton parts. If you used another email please contact Support@urotuning.com as we would like to get this resolved.

Posted 3 years ago

“Needed a certain part quickly, called to verify before ordering to make sure it would fit my vehicle. They told me yes it would, website also said it would fit….got it about a week and half later and it was wrong….now waiting till the process the return to receive my money back……ordered from another company received the right part in only 2 days times”

Helpful Report

Posted 3 years ago

We are very sorry to hear that this part did not fit and our site was wrong. I see that we are working to get this resolved for you and the correct parts. If you need anything else in the meantime please feel free to contact us at Support@urotuning.com.

Posted 3 years ago

“Did not fit my vehicle and it said it would in there site. Doesn’t connect all the way an the connection looks similar but not the same. I have requested a refund and no one has sent a refund and take days to respond to my emails. And they ask the same question over and over. Not satisfied with this order but I have orders before with now problem. Disappointed someone reach out.”

Helpful Report

Posted 3 years ago

We are very sorry of the issues that you had with the MAP sensor. I see that we are working with you via email to get this resolved. We do ask for photos of the parts to see what the issue might be with the item. I do apologize as this process does require some back and forth to look into. Since we are not local to you and are not able to see the exact issue with the harness and sensor it is hard to determine the issues. This is why we ask for photos. We can take this part back fro a full refund if you do not wish for us to attempt to get you another sensor. I see we emailed you with that options and have not heard back.

Posted 3 years ago

“Sent wrong part”

Helpful Report

Posted 3 years ago

We are very sorry to hear that you were sent the wrong part. Are you able to email us at Support@urotuning.com with the details of the issue? We would be more than happy to help get this resolved.

Posted 3 years ago

“Wish I never wasted my money on this site”

Helpful Report

Posted 3 years ago

We are very sorry to hear that you feel this way. I was looking into your order and I see the item shows delivered. You have not reached out to us with any other issues with your item. Are you able to contact us at support@urotunig.com with the details of your issue? We would be more than happy to help in any way that we can.

Posted 3 years ago

UroTuning is rated 4.7 based on 15,489 reviews