UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.66

4.7 Rating 15,489 Reviews

91 %

of reviewers recommend UroTuning

4.7

Based on 15,489 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 1st September 2025

FelixFelix R

Matt R

9993

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When ordering ignition coil parts for German cars you rely on the info your auto parts supplier tells you. I ordered ignition coils for my Audi A8L and after inputting my vehicle information was told via the website the parts ordered fit my vehicle perfectly. However, upon receipt, the ignition coils were too short. (Picture attached shows original part vs. incorrect part received). I would advise UnoTuring to request VIN info for a more reliable part determination other than just Year, Make and engine! This cost me unnecessary time to hunt down and outsource with another supplier at an increased cost in order to complete my project on time.”

Helpful Report

Posted 3 years ago

We are very sorry to hear that you received the wrong coil packs. We would be more than happy to help make this right for you. Please email us at Support@urotuning.com!

Posted 3 years ago

“I feel like I got scammed. The same item at other sites include more features. Makes me wonder, in what other ways is Urotuning cutting corners at the customers expense.”

Helpful Report

Posted 3 years ago

Thank you for bringing this to our attention as we had the Pro starter pack on our site. We have been working with OBDElleven to get the Pro version that does include the credits. The site should be updated shortly!

Posted 3 years ago

“They did not work properly I used OBD 11 to correct”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a review. In some rare cases, a third resistor is needed to eliminate the issue. We would be more than happy to send you one if the issue has not been resolved.

Posted 3 years ago

“.................”

Helpful Report

Posted 3 years ago

Was there an issue with your experience with us? We would be more than happy to help make things right for you. Are you able to email us at support@urotuning.com with the details of the issue?

Posted 3 years ago

“No show after been order”

Helpful Report

Posted 3 years ago

It looks like there was an issue with your address as USPS was not able to deliver the pacakge. The item has been redirected to ship back to the supplier. Are you able to email us at Support@urotuning.com and confirm your address?

Posted 3 years ago

“My shipment was never delivered and they didn’t give me a full refund. The terrible customer service definitely didn’t help. Will never purchase anything from here ever again.”

Helpful Report

Posted 3 years ago

“Ordered Bosch, received Chinese fake.”

Helpful Report

Posted 3 years ago

“It was delivered to the wrong address. I am still waiting to here back.”

Helpful Report

Posted 3 years ago

“I ordered a set of M3 axles from urotuning. I received a set of Mini Cooper axles. I had to contact and get the correct ones sent. Honest mistake probably, I’m understanding. So I had the car out today for the 1st time. It is a drift car. The axles lasted (2) laps before snapping both. I understand the axles were inexpensive but I feel they should not be advertised as M3 axles. My OEM axles took 7 + years of beating and I only replaced them with these because I was re doing my rear end. Probably SOL on a refund and a ton of wasted time. Get better products”

Helpful Report

Posted 3 years ago

We are sorry to hear that you had some issues with the axles. I see that we have swapped these out for you, did the replacements break? We would be more than happy to set you up with a return and exchange them for a different set if you would like. Unfortunately, due to the age of the order, we are not able to offer a refund as the system will not allow us to. Please feel free to reach out to Support@urotuning.com.

Posted 3 years ago

“I have never recieved the part.”

Helpful Report

Posted 3 years ago

“Hasn’t not shown up”

Helpful Report

Posted 3 years ago

“Horrible customer service and follow up. Ordered 40 days ago. Customer Service Ryan Foley says supplier is the issue. This is my 2nd go around with this shotty company. I will never order again and spend as much time as possible in my local car club community sharing my experiences. It's a scam and a rip off. Now I have to dispute my charge 349$ and go in search of the part I ordered. I've had 20 emails with Ryan Foley , humorously at the bottom of every email it says tips are appreciated. Here's my TIP, don't every order from Urotuning. What a f****** joke.”

Helpful Report

Posted 3 years ago

We are very sorry that you feel this way and for the delays from the manufacturer. The information provided to you was direct from Strafe Design. I see that we were working to get your order canceled and refunded back to you right away to avoid further delays. Unfortunately, we are at the mercy of the manufacturer to build and ship these items as they are not something that we carry.

Posted 3 years ago

“Compatible vehicle list needs updating.”

Helpful Report

Posted 3 years ago

Thank you for leaving a review. Are you able to provide more details of the issues you experienced? Looking at your order the item should be correct for your vehicle.

Posted 3 years ago

“I place N order mid may and still have not received my package email customer service and no answer”

Helpful Report

Posted 3 years ago

We are very sorry to hear that you have not received your package. I see that you emailed us over the weekend. We are closed on weekends, however, we did get back to you right away the following business day to let you know that your order has shipping insurance and that you will need to file a claim. I see that we issued you a refund for the amount of the order as it was lost. If you need anything else please feel free to contact us.

Posted 3 years ago

“Works product ever, just pay the extra and save the lost money. Stickers will tear apart easily and will not stick to the tire at all”

Helpful Report

Posted 3 years ago

We are very sorry to hear that you are not happy with the tire stickers that you received. We would be more than happy to help get this resolved for you are you able to contact us at Support@urotuning.com?

Posted 3 years ago

“Ordered almost two months ago and they sent Me a shipping label and never sent the merchandise to me.”

Helpful Report

Posted 3 years ago

We are very sorry to hear that there were delays with your package. Unfortunately, we are at the mercy of the supplier to ship out your order. I see that we were able to get this canceled and refunded for you. We do apologize for the inconvenience this has caused you. If you need anything else from us please feel free to call us at 813-444-7021.

Posted 3 years ago

“The shipping took 3 months when I asked them how long it would be and said 3-5 business days. It’s fucking rediculous and I’m never using this site again”

Helpful Report

Posted 3 years ago

We are very sorry for the delays from the manufacturer regarding your order. These items are made to order and are not something that we stock here, unfortunately, we are at the mercy of the supplier to ship this item out. I see that we are working with Strafe for an ETA when this item will ship out as they have only provided us with the tracking at this time, however, there is no movement.

Posted 3 years ago

“The wrong order was sent.. I received someone else's order”

Helpful Report

Posted 3 years ago

We are very sorry to hear that you may have received another order. Are you able to email us at Support@urotuning with the details as we would like to make this right?

Posted 3 years ago

“Fantastic product. Unfortunately the product description was misleading. I thought 'Allen style' would imply that an Allen key would be the right tool for installation but that's not the case, and the correct tool isn't even available, it's on backorder.”

Helpful Report

Posted 3 years ago

We are very sorry to hear that this was misleading as that is not our intention. We state that it is the style but not an Allen bolt. The tool is currently out of stock as stated on our site, we can email you as soon as they are back in stock if you would like? Please feel free to contact us at Support@urotuning.com.

Posted 3 years ago

“I got sold a 2015 a4 I needed a 2018 a4 I made it work.”

Helpful Report

Posted 3 years ago

It looks like you placed this order on our site. We apologize for any confusion when placing your order, however, we do note that this intake fits 2009-2015 A4/A5's. We do offer a B9 A4 intake for your year make and model, however, we would not be able to take this part back as it has been installed and is no longer in new and unused condition. We are more than happy to help you out on the correct part if you would like. Please email us at Support@urotuning.com.

Posted 3 years ago

UroTuning is rated 4.7 based on 15,489 reviews