UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.67

4.7 Rating 15,165 Reviews

92 %

of reviewers recommend UroTuning

4.7

Based on 15,165 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 13th May 2025

9993

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A packing slip was created for the rims over two weeks ago and they still haven't shipped and I haven't received any communication regarding the status of them.”

Helpful Report

Posted 3 years ago

We are very sorry for the delays from the manufacturer as they did not state why there was a delay in shipping out your items. I see that they were delivered to you on the 30th. If you need anything else, please feel free to reach out to us!

Posted 3 years ago

“the spoiler was suppose to have a carbon fiber trim and it’s all black”

Helpful Report

Posted 3 years ago

We are very sorry to hear that the part you received was all black. I see that we ordered Carbon Fiber from the manufacturer. Are you able to send photos of the part that you received to Support@urotuning.com? We would be more than happy to get this resolved for you right away!

Posted 3 years ago

“The cap was made poorly and didn’t fit. Waste of money”

Helpful Report

Posted 3 years ago

Hello Corinth! Thank you for your feedback. We can absolutely work with you in regards to this Oil Housing Cap. We have setup a return for this part, and we will process a refund once this arrives back to us!

Posted 3 years ago

“Does not fit. It has been nightmare attempting to return.”

Helpful Report

Posted 3 years ago

Hello Christine, Thank you for your feedback on this order. I am sorry that this item did not fit your Audi E-tron Sportback. It appears that we were credited by Lamin-x for this item. We have processed a refund for this item. Please let us know if there is anything else we can assist you with.

Posted 3 years ago

“Nothing fit right. It somehow reverted back to the default car, which was not mine. Contacted customer service and they didn’t even apologize much less offer a solution.”

Helpful Report

Posted 3 years ago

We are very sorry to hear that the items ordered were incorrect and did not fit your vehicle. I am not sure how they defaulted to the first option, however, we want to help you out the best that we can. Since the manufacturer is not currently taking new orders we refunded the items back to you. We know this does not make up for the incorrect items but we hope it helps you out. Please feel free to contact us if you need anything else!

Posted 3 years ago

“Customer support has been horrible, it took almost a whole week to get a return label sent. I understand you guys drop ship however im purchasing from you not BC directly. Never once apologized for the mistake of being sent Mercedes Benz E Class coilovers when i ordered for a 2019+ Toyota Corolla.”

Helpful Report

Posted 3 years ago

Hello Yoshua, Thank you for your feedback. We are sorry that you received the incorrect coilovers. It does look like the wrong coilovers were shipped from BC racing on your order. You alerted us of the issue on the 9th of April, and we started working on this issue first thing on Monday morning, the 11th. We had tracking on the correct coilovers from BC racing on the 15th, and a return label was sent your way the day before, the 14th. Again, we are sorry for this issue and have taken further steps to ensure this does not happen on future orders with BC Racing.

Posted 3 years ago

“I spent 240 dollars on a set of cf mirror caps for my 2012 s4 witch the mirrors caps I received did not fit so at my own expense I shipped them back an paid the extra 60 dollars to get the correct mirrors even tho I ordered to correct mirrors caps from the start but paid the extra money anyways because I really wanted some for my car well even after sending a physical picture or my car an what’s on it now the mirror caps that we’re my replacements had lane assist witch mine does not so I contacted an canceled my order an will never order from agin”

Helpful Report

Posted 3 years ago

“I never received my order.”

Helpful Report

Posted 3 years ago

Hello Terrel! Thank you for your feedback regarding your order. It does appear that these ESR wheels have shipped and been delivered. If you have not received them please reach out to Support@UroTuning.com and we will do what we can to resolve it!

Posted 3 years ago

“They have the part I need one state away and a month later it has not shipped yet. Monday I will ask for a refund.”

Helpful Report

Posted 3 years ago

“I need to return the wrong part you guys sent its been over a week what a headache….. been replying to austin he takes so long to reply I understand you are busy just approve me to send this back please…”

Helpful Report

Posted 3 years ago

Hello Angeleine, Thank you for your feedback regarding your order. It appears that this return was approved, and you have been refunded. We do apologize for any delays in that process, as it is all done manually on our side of the process. Please let us know if there is anything else we can assist you with!

Posted 3 years ago

“Machine work was poor. Thermostat didn't fit and the housing to head bolt holes didn't line up. Had to modify it further to actually use it. For 190 bucks I was expecting to put it on and go. That was not the case. I did receive a 50 dollar gift card due to the issue. Not that I felt that was a great deal.”

Helpful Report

Posted 3 years ago

We are sorry to hear that the thermostat housing had some issues. These are cast parts and are not going to be perfect as a machined parts. Due to the nature of how cast parts are made they may require some filing down and or a test fit to ensure they line up. We want to help you the best that we can, since the parts were installed we offered store credit for the issues that you had. If you need anything else you can always contact us at Support@urotuning.com.

Posted 3 years ago

“The lugs turned out to be too long, through no fault of the product. But in the process of installing and removing once, the neo chrome plating fell right off the majority of the lugs on the hex head. In the trash they go...”

Helpful Report

Posted 3 years ago

We are very sorry to hear that there were some issues with your bolts. We would be more than happy to help you with a replacement if you did not throw them away. You can always contact us at Support@urotuning.com.

Posted 3 years ago

“You have sent me the wrong ones”

Helpful Report

Posted 3 years ago

We are very sorry to hear that you may have received the wrong parts. We would be more than happy to get the correct parts to you. Are you able to contact us at Support@urotuning.com?

Posted 3 years ago

“I wasn’t the right part , I wouldn’t fit for my 2003 r53 Cooper s”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a review. I am sorry to hear that this was the wrong part for your vehicle. We would be more than happy to make this right and get you the correct parts. Please contact us at Support@urotuning.com.

Posted 3 years ago

“First set of lights started to flicker after a few months. Returned and second set started do the same after 2 days and now the drl work when they want to. Aesthetically very nice, functional very poor.”

Helpful Report

Posted 3 years ago

We are very sorry to hear that the second set is having issues. We would be more than happy to help get this resolved for you. Please contact us at Support@urotuning.com!

Posted 3 years ago

“dont buy if your expecting a sexy Exhaust note too Quiet like stock. go with cts Unresonated.”

Helpful Report

Posted 3 years ago

We are very sorry that you are not happy with your resonated touring exhaust. With the option selected this is the quietest option that AWE offers. If you are looking for more sound from the exhaust they do offer a track exhaust as well. Since you already have the touring model, you can purchase the touring to-track conversion kit to turn your exhaust into the non-resonated version. Please contact Support@urotuning.com if you are interested in ordering that.

Posted 3 years ago

“You sent me the wrong kit”

Helpful Report

Posted 3 years ago

We apologize that the wrong parts were received. I see that you mentioned you Google searched mini coilpacks. Unfortunately, we have no control over Google searches words like "mini coil pack" will bring up a lot of coil packs in general with the nature of how searches work. We do have a vehicle selection on our site that will confirm the fitment before you make the purchase. I see that we are working with you to return these. We will refund you as soon as we receive the items back.

Posted 3 years ago

“Didn't fit took a while to get a hold of anyone. Ended up ordering different charge pipe.”

Helpful Report

Posted 3 years ago

We are very sorry that you feel that way. I see that we were working with you via email directly. Vargas informed us that these parts are machined to fit VERY tight to reduce the chances of a boost leak from happening. Due to this, the part MUST go on straight or you can cause burrs in the aluminum. If this is the case, you will need to file down the burrs in order for the part to fit as intended.

Posted 3 years ago

“I still haven’t received it yet.”

Helpful Report

Posted 3 years ago

It looks like we were able to have this package held for you to pick up. We notified you when the package was available to pick up. If you still have not received this item we were not notified and would be more than happy to reach out to FedEx. Please contact us at Support@urotuning.com

Posted 3 years ago

“I received a broke wire that I can not use and I have already emailed you telling you about it and asking for a new one to be sent to me and even sent you pictures...no email back, no new part. Where is my new one that is not broke?? Please send me a new wire asap. Thank you.”

Helpful Report

Posted 3 years ago

We are very sorry to hear that the wire arrived damaged to you. We are shipping out a replacement today for you! We apologize for all of the delays as we work to resolve this issue. Please feel free to contact us if you have any other questions or concerns.

Posted 3 years ago

UroTuning is rated 4.7 based on 15,165 reviews