UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.67

4.7 Rating 15,162 Reviews

92 %

of reviewers recommend UroTuning

4.7

Based on 15,162 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 13th May 2025

9993

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Didn’t receive complete order so that was disappointing. Still too soon to review the parts since I have to wait for the rest of the order to begin.”

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Posted 5 years ago

“Great shipping, but when I received my item and installed it I had an issue with the sequential turns signals flickering and being jittery when the headlights were off in auto mode. I’ve emailed and tried the chat to get into contact with them about this issue and h e yet to receive a response.”

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Posted 5 years ago

“Ordered a set of Euro replica tail lights for a GTI. Item was not marked shipped until I called and asked for a status update a week later. Item received but did not come with instructions or work as advertised. Called Urotuning and was told he'd look into it and would get back with me. I was never called back. I live in Europe so I get the delivery time, not complaining there.”

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Posted 5 years ago

“Led lights were sent to me pretty quick . But only one worked. Not goin threw hassle of returning. So ya wen they work very bright. But wen it don’t work very dark!!”

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Posted 5 years ago

“Incorrect part. They do not have the proper part. Return policy not worth returning”

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Posted 5 years ago

“Urotuning is good at processing orders and getting them to me on time. However they lack in customer service. I emailed them about a product of theirs and didn't get a response. The problem isn't of high importance so I didn't email them again.”

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Posted 5 years ago

“Good selection”

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Posted 5 years ago

“Ordered a clutch, got one with the wrong flywheel, called you guys Friday because my mechanic said it wasn't the right one, now it's Monday and I still don't have an answer to solve my problem. Here's the photo of what I got”

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Posted 5 years ago

“I have had great experiences with Urotuning and even their customer service team. But due to an extreme inconvenience and miscommunication I'm out $50 for shipping on an ecu they could not tuned but I was reimbursed withe some Urotuning swag a t shirt some stickers and a lanyard. That is my reasoning for 3 stars. I now prefer ECS Tuning due to this happening.”

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Posted 5 years ago

“Stop using FedEx. They suck.”

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Posted 5 years ago

“I am happy with the customer service from uro tuning, however the product I am not satisfied with . One of the mount came with defect as a chunk is gone from one of them , I have lost confidence in this manufacturer.”

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Posted 5 years ago

“Their customer service is honestly really great. Dealing with Sarah Webster has been a pleasure. However, my experience with this product has been somewhat of a pain. I ordered this and it didn't ship for about a week and a half, that's understandable. However, my exhaust tracking number showed nothing for almost a week and a half so obviously, as concerned as I was, I gave them a call. Turns out my exhaust was shipped to New York under my name instead of my own address in Michigan. I'm pushing 3 weeks waiting on my exhaust and it's been rather obnoxious. Not to blame anyone really, as mistakes can happen, but this is a pretty big mishap and I'm not very happy about it.”

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Posted 5 years ago

“while this product was recommended by someone with the same vehicle as me, the part (screw bolt) does NOT fit my vehicle. had to do an extensive amount of sanding and evening cutting to make it fit. Wasn't even close. It would be nice for future shoppers to have something that fits.”

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Posted 5 years ago

“Sent me the wrong part”

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Posted 5 years ago

“Fits in well, works like a charm.”

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Posted 6 years ago

“Orders full metal kit....plastic was supplied....charged for metal version....only metal part was the crack pipe....car was in bits so I was committed to plastic again which is why I didn't return. No real supplied with thermostat. Bit disappointing really. Post was prompt.”

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Posted 6 years ago

“Tardaron 2 meses en mandarme lo pedido”

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Posted 6 years ago

“Shipping took longer than expected. They said it was a direct shipment from the manufacturer so that's not really their fault.”

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Posted 6 years ago

“Had some issues with trying to get tracking information for the sway bar.”

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Posted 6 years ago

“The website was easy to navigate and order from, no trouble there. Getting a tracking number and updates is where the problems began. Had to constantly ask about my item before getting any information or anything in motion as far as tracking and shipping notifications. This was purchased weeks before Christmas and did not arrive for weeks after and was meant to be a Christmas gift. Item was packaged well, but instructions are very poor and modifications needed to be made for this to fit well. Fits very poorly out of the box, few simple holes should have been predrilled for this install to be complete. This item is an unfinished product if you want my honest opinion.”

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Posted 6 years ago

UroTuning is rated 4.7 based on 15,162 reviews