USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,499 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The order was quick but to get the order Correctly exchanged has been an issue as to start with I pay £6.99 for next day delivery then I have to pay to return they then send wrong thing which they want me to pay to return again they take forever to answer email and I'm still no further forward not happy.”

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Posted 5 years ago

“Too long to be delivered”

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Posted 5 years ago

“Delivery to your sister company sports direct took 6 days which was shocking as home delivery was 3 days less”

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Posted 5 years ago

“I am extremely disappointed with USC. You offer your customers additional delivery services at an extra cost. I have paid that extra cost & left a safe place for my parcel to be stored should no one be in. The delivery company didn't use the safe place & took the parcel back therefore my parcel was delivered 2 days later.”

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Posted 5 years ago

“Slow delivery to the shop.”

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Posted 5 years ago

“Orderer a polo shirt and paid £6.99 for Next Day Delivery so I had it to wear for an event the next evening, it arrived 2 days after ordering. May as well of used standard delivery which was cheaper!”

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Posted 5 years ago

“Everything was delivered before the expected delivery date which was excellent, however only two out of my four items were neatly packed into the bag, the other two being thrown into unsealed bags. That being said, everything else was simple, quick and easy and I don't doubt I got the best price possible.”

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Posted 5 years ago

“I went in to the Wakefield store to see if my order had arrived because i had ordered it 6 days before the man at the desk just said “no” so when i asked how long does it normally take he said “don’t know” very rude staff”

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Posted 5 years ago

“delivery option very expensive”

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Posted 5 years ago

“Order was shipped in 2 shipments but didn't advise that. Received one delivery and the whole order said complete. Had to chase up the second delivery, reply was quick from usc”

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Posted 5 years ago

“I brought a hoodie and the sizing was way off to normal. Standard delivery was £5 and took nearly a week to arrive. Considering the price of delivery I expected it sooner. Returned the item but have to pay for the return delivery myself. So put me off ordering the smaller size incase it doesn't fit properly.”

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Posted 5 years ago

“Item not as described and shown in the pictures!!!”

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Posted 5 years ago

“After paying a delivery charge and hoping the jeans would fit, unfortunatley they were too big, and had to pay £4.50 to return, so total delivery costs were almost £10, so i will always use a company that has free delivery and return, which is exactly what i have just done, will not use USC again”

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Posted 5 years ago

“Delivery took a long time and very little communication about my order.”

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Posted 5 years ago

“Great products and decent prices, delivery charges are steep though. There’s no option for free delivery however much you spend, you have to cover any returns yourself and you even have to pay a delivery charge if you have it delivered to the store for collection!”

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Posted 5 years ago

“Website is ok however the order took longer than anticipated to arrive.”

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Posted 5 years ago

“Ordering was easy but one criticism I would have is that there was no estimated delivery date. This would have been quite useful”

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Posted 5 years ago

“I am happy to the overall web store. However, I tried to use a discount code that I received from USC. The code did not work for me. I bought the product without using the code.”

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Posted 5 years ago

“Products I ordered are fine. However they were put into battered boxes (not ruined by delivery) and when I tried to talk to someone about it the response wasn’t good enough and they didn’t even reply to my last email. Quite disappointed and Im not one to complain.”

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Posted 5 years ago

“Unfortunately I payed for next day delivery. It didnt turn up in time and instead came three days later. Little bit disappointed but the things I ordered was brilliant. Product 5* delivery 2*”

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Posted 5 years ago

USC is rated 3.6 based on 37,499 reviews