USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,499 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I appreciate it’s the sale period but I placed my order on the Saturday, to be informed 6 days later that it was ready for collection. I feel this time frame was excessive. I had ordered items from two other retailers later that’s this order, but both of those orders were with me before this one.”

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Posted 6 years ago

“Good quality goods only complaint is £5.99 delivery ordered Thursday morning got it late Tuesday afternoon”

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Posted 6 years ago

“Products and prices ok Cost of delivery not very good spend £150-200 on the order and have to pay £5 for 3-5 day delivery where majority of online companies run free delivery over £40-£50”

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Posted 6 years ago

“Delivery change of £4.99 was too expensive for the service provided. Took ages for parcel to arrive. Enough to put me off ordering from USC again.”

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Posted 6 years ago

“I was disapointed as id ordered 6 tshirts online only to find out when they arrived one was out of stock. In my opinion it shouldnt have left me order the one that was out of stock i would have picked something else. Instead i was left running round last minute as the t shirt wasnt in parcel.”

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Posted 6 years ago

“One item missing from my order”

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Posted 6 years ago

“Great clothes, great app but disappointed with the delivery and returns charges. There should be at least free returns.”

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Posted 6 years ago

“Next day delivery delayed by a day and not free returns. Refunded delivery cost which is fair enough”

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Posted 6 years ago

“I had to send my item back because it was damaged! And I’m still waiting to return another one like the item that I ordered back but hope it will not have the same problem or something else. But after all it was a fast delivery it arrived in 3 days.”

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Posted 6 years ago

“The delivery was ok bit when i sent it back for an exchange they emailed me to say they received it but its been 3 days since they got back to me about the re delivery.”

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Posted 6 years ago

“Great store but nothing received yet and tracking link doesn’t work.”

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Posted 6 years ago

“I think it is terrible you have to pay to send items back when you pay £5 for postage!! Never had this issue with any other company! Will not use again for this reason!”

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Posted 6 years ago

“Except that next time check the shoe sizes !”

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Posted 6 years ago

“I don’t like to be negative but was a bit annoyed when I had ordered two pairs of trainers one for my granddaughter and grandson , it let me place order and while I waited I was informed 1 week later they didn’t have my grandson’s would have been better to be told at time of ordering! So I could order him something different.”

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Posted 6 years ago

“I order 4 shoes. Good quality. But the sizes are too big. I am a size 41 but they fitted my friend who's a size 42.it was Ben Sharman and H by Hudson brand. It should say on the site about about buying a size below your normal size. I wanted to return them but I have to pay for that. Will give the shoes away as I can't wear them”

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Posted 6 years ago

“Ordered a t-shirt and jeans witch was fine but the t-shirt I ordered was completely different from the one I ordered so went into store and changed it still disappointed that had to go out my way to get the t-shirt I originally ordered.”

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Posted 6 years ago

“Pretty good most of the time, but you shouldn't have to pay delivery on click and collect items, bit of a rip off.”

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Posted 6 years ago

“The problem with this order stuff is they let you order but take a day 2 tell you some items are out of stock a would prefer it if you couldn't order in the 1st place thanks”

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Posted 6 years ago

“My order arrived later than expected. I ordered my clothes on a Monday and they arrived the Tuesday after. I thought it would have been quicker than that seeing as my order said it would arrive on the Friday”

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Posted 6 years ago

“Delivery very poor.”

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Posted 6 years ago

USC is rated 3.6 based on 37,499 reviews