USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,499 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Minimum delivery charge of £4.99 is far too much, especially when spending hundreds of pounds.”

Helpful Report

Posted 6 years ago

“The products are perfect but the post cost too much. Even DHL tax is high here in albania. The only thing that makes me not to buy anymore is my state customs tax. If the product that i buy costs more than 20£ the tax is applied. But if we find a solution and you make the bill less than 20 than i am very satisfied. Ps: i will pay the real price of corse”

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Posted 6 years ago

“Was very difficult to speak to your customer service team. Trying to find a contact number on website was impossible and kept going round in circles trying to find it. Speedy delivery but wasn’t told it was coming in two lots.”

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Posted 6 years ago

“Had my vans delivered and I’d received odd sizes ?!?”

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Posted 6 years ago

“I’m a regular costumer but in my last shops didn’t like that i got 2 t-shirt made in India, quality looks very poor, not like a original brands! Very disappointed!”

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Posted 6 years ago

“I recevied the item without any problems, however i had to PAY to return an item, which i have returned items before and never had to pay. Also wished the item came in a smaller size but appears it doesnt.”

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Posted 6 years ago

“Little bit disappointed as I bought over £100 of clothing on line, 50% I did not want so I returned it to the store it was delivered to. They could not do me a refund onto my card, and only exchange or credit voucher. To get a refund I would have to pay postage and return. So that has left a bitter taste going forward. Also if you have it delivered to a store you get a £5 voucher in store. Not been offered that either.”

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Posted 6 years ago

“Abroad delivery takes too long and tracking the parcel in not possible but the products are always as expected.”

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Posted 6 years ago

“The ordering process was straight forward enough. I received the Lacoste slim too for my son however the colour was nothing like what it was advertised as. It was more like a navy colour as opposed to a bright blue. My son didn’t like it so I returned it. I had to pay the return postage which I found a bit unfair as the product was not what it was advertised as. Has put me off shopping with USC online.”

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Posted 6 years ago

“Love Usc products, extortionate postage cos though. Especially when you forget one item and you keep reminding me. Just as well buy from eBay. Same product no postage..”

Helpful Report

Posted 6 years ago

“I've ordered 2 products with next day delivery. Not only one of them arrived 2 days later, but the order confirmation email were extremely vague about this being sent in 2 different orders that I thought the delovery guy didn't give me both packages. I think you should really improve the emails.”

Helpful Report

Posted 6 years ago

“Items are not described properly a bought a boss t shirt and a bubble jacket and both weren't the correct size unknown to me when ordering it was specified sizes ie. Slim fit !!! So know a have to send back and re order the items ..”

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Posted 6 years ago

“Take too long after order to be delivered even in store”

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Posted 6 years ago

“Good prices on some products. Delivery should be free specially after spending over £150”

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Posted 6 years ago

“The items I ordered can with magnetised security tags on. I was unable to contact Usc regarding this. Doesn’t look good if you ask me, why a warehouse has got items with security tags on I will never know”

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Posted 6 years ago

“U left one simple missing item pis take”

Helpful Report

Posted 6 years ago

“Delivery was on time and returns were processed in good time. Only suggestion I would have is either free delivery or returns. Certainly most of the others I use would offer this and on occasion this has led to me shopping elsewhere.”

Helpful Report

Posted 6 years ago

“Shirt arrived and was a slim fit but didn't say any on line it was a slim fit”

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Posted 6 years ago

“Prompt delivery but I think delivery charge is expensive same price to deliver to store as home delivery”

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Posted 6 years ago

“Ordered over bank holiday, was not kept fully informed when actual delivery will be hence the 3 star. Only order was confirmed. Otherwise the Boss Shoes I ordered were excellent, perfect fit for me.”

Helpful Report

Posted 6 years ago

USC is rated 3.6 based on 37,499 reviews