USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,511 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,511 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“I don't receive my order yet.”

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Posted 7 years ago

“Very pleased with all aspects of the order delivery”

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Posted 7 years ago

“Huge delay with dispatch of items from confirmation of order.”

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Posted 7 years ago

“Excellent product and price, delivery earlier than expected”

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Posted 7 years ago

“Still waiting to receive order terrible from start to finish”

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Posted 7 years ago

“My order I made on the 1st jan 19 I still have not received yet. I am waiting on a response back.”

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Posted 7 years ago

“My order took a very long time to process, then looked as if it had been cancelled, sent two emails which no one replied to, so then spent the money elsewhere only for it to be processed again. Delivery was quick after that.”

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Posted 7 years ago

“Dissapointing that no amendment can be made to order after placing. I waited a week for the order to be processed to find that an item was not available so was automatically cancelled and a refund processed. Had the opportunity been available I would have swapped for a different size. Instead, if I wanted the item in the alternative size I would have had to place another order and paid a further delivery charge. I think this is a basic service to provide that other companies do very easily, I can't imagine I'm the first person to have been in this dissatisfied situation. If the stock isn't available to buy then your purchasing system should have awareness of this giving the best customer experience.”

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Posted 7 years ago

“Quick and competitive prices”

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Posted 7 years ago

“There were good offers online. However after ordering my three items I received an email days later telling me one item was unavailable. This was disappointing. The order seemed to take longer than it should have to be delivered. On top of that, when I collected my order, one of my items was not in its individual bag whereas the other item was. The item looked dishevelled as though it had bern picked up off of a warehouse floor. I expected a bit more from a reputable brand.”

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Posted 7 years ago

“Good quality”

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Posted 7 years ago

“Thanks for usc for good quality & good shipping”

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Posted 7 years ago

“Very good prices and high quality products. Would highly recommend!”

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Posted 7 years ago

“I have always found USC to be a great company to deal with. The website is fantastic and orders are dispatched quickly with up to date details provided. USC has never disappointed, selling great cloths not easily found in Australia. Much appreciated G.”

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Posted 7 years ago

“As a first time shopper with USC I am very pleased with the items as they were the right size and design.”

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Posted 7 years ago

“Only kept 2 of the 5 items I ordered. Damaged. And then I have to pay postage to return the goods that weren't right to begin with... trainers being one of the poor items, so it wasn't cheap postage.”

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Posted 7 years ago

“Great prices in the Sale, and always kept up to date on my order. Always receive order in about a week of purchasing. Great service.”

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Posted 7 years ago

“I had a lovely Christmas with lots of shoes! Unfortunately they didn't fit so I returned them to a store in hopes to swap to my size but they didn't have them in stock SO I got given a credit note to spend online and I thought FAB. Ordered the right size and chose a shop to get them delivered to as I work every day. Got emails to keep me updated, dispatched, with courier, on the way to shop, unable to deliver as not able to drop at said shop??!! Not able to select a different place which I think is poor. So yet again I am without my shoes and I darent order them again because I won't be the one receiving them!!”

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Posted 7 years ago

“Great prices, great prompt service”

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Posted 7 years ago

“Can’t even begin to explain how rude the lady was on the phone when enquiring about returns. I only called her after being ignored by the customer service member of staff I was already in contact with ignored me for 5 days.”

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Posted 7 years ago

USC is rated 3.6 based on 37,511 reviews