USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,508 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“Great service great quality for money”

Helpful Report

Posted 7 years ago

“This would be a higher score if you offered FREE click and collect option which is the retail standard offering with your competitors and other retail stores”

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Posted 7 years ago

“Really good & quick service will use again. Highly recommend.”

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Posted 7 years ago

“Wrote an email regarding my order and not heard back”

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Posted 7 years ago

“Very quick turnaround from ordering however one item (blue polo top) looked as if it had just been thrown into a bag and then packed. Arrived creased and within open plain plastic bag.”

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Posted 7 years ago

“item came correct on time”

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Posted 7 years ago

“Goods did arrive but not next day as I payed for and no refund of delivery charge”

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Posted 7 years ago

“I tried to get the trainers in my local store, first they said they had a pair of size 9, then they said they didnt have the size 9. I ordered online and paid the postage, when they arrived they were not suitable, and now I am being told that I have to pay the postage again to return them.”

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Posted 7 years ago

“Purchased 2 items upon the order being processed for delivery one of the items became out of stock.”

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Posted 7 years ago

“I liked the shopping experience. However the trainer is not what I expected and in order to return it I have to pay for the postage which I think is quite disappointing.”

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Posted 7 years ago

“Half my order was unavailable due to no stock. Was given no indication of when/if products would be in stock again. Confused why products were still available on the website to purchase even though they were out of stock. Very doubt I will use USC again.”

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Posted 7 years ago

“Well.pleased from the day I placed my order how quick I got it on time thank you”

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Posted 7 years ago

“Bad communication and not emailing explaining why I have not received my purchase”

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Posted 7 years ago

“Cooooooooooooooooool”

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Posted 7 years ago

“Twice requested that the order be cancelled before it shipped with no correspondence back. Not happy”

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Posted 7 years ago

“my bronze powder arrived smashed.”

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Posted 7 years ago

“Perfect”

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Posted 7 years ago

“Awful customer service Slow delivery and ignored my messages until my order showed as being delivered Took 1 week for dispatch”

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Posted 7 years ago

“Very bad customer service, if you have any problem with the delivery or product then you don't need to expect any good from customer service. Inexperienced staff.”

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Posted 7 years ago

“Fast service shop didn't have my size and I was advised by one of their staff to try online and I was amazed I got my trainers half price, will defo use online again.. 👍”

Helpful Report

Posted 7 years ago

USC is rated 3.6 based on 37,508 reviews