USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,513 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,513 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well the 2 boxes of trainers arrived in a right bad state !!! Probably Hermes fault but they should be better stronger boxed, also in one of the Reebok trainers box the trainers were missing all tags off the trainers plus no reebok tissue paper etc.. also the right shoe had very badly discoloration to it , so was obviously a display one !! These were for a gift so could not give them in this state..very disapointed will not be buying anything again from this company...”

Helpful Report

Posted 7 years ago

“I was absolutely disgusted to find that my sale items arrived with a great lack of care to packaging. Of the three items I received in a bag that was way too small for the three items; one was in its plastic wrapping, one was half in half out, one had no wrapping; and a three appeared to have just been stuffed inside. Overall, fantastic sale but massive lack of care for the items being delivered which overall was quite disappointing.”

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Posted 7 years ago

“Clothes are good quality but the service is ridiculous, slowest delivery ever.”

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Posted 7 years ago

“Great products, amazing sales prices and very fast, efficient delivery to the store where staff were brilliant with high standards of customer service. A very happy customer 😊.”

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Posted 7 years ago

“Disappointed that I had to pay delivery cost with my spend amount.”

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Posted 7 years ago

“Variety of clothing available is good. Updates via email good and time to be processed and delivered is good. Delivery charge for the value of order could be more competitive including the charge for returns.”

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Posted 7 years ago

“Faster delivery and product in perfect condition”

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Posted 7 years ago

“These items were faulty. I have already sent two items back but the one I have kept I found that this is faulty. The belt material is coming away from the main part of the dress on the Firetrap wrap around dress! Not impressed when paying over £20.”

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Posted 7 years ago

“Everything i need. Great quality at great prices. Online or on the high street, USC is one of my favourite shops.”

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Posted 7 years ago

“Good prices for good quality brands”

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Posted 7 years ago

“Delivery was fantastic.”

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Posted 7 years ago

“Didn’t even want to give them 1 star, I returned an item 3 weeks ago and had an email saying they were refunding me as my replacement was out of stock but still no refund, I’ve tried emailing them in several occasions and no response, tried emailing through PayPal and no response, tel number given on PayPal doesn’t work !! I tried emailing Soort direct as that’s who owns them and still nothing. Couldn’t find a telephone number to contact them but nothing. The worst company I have ever shopped with and will NEVER use them again”

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Posted 7 years ago

“Very good service, item as described, qick delivery.”

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Posted 7 years ago

“Bought a Lacoste top for my son. Great quality, price and service.”

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Posted 7 years ago

“Ordered my item for next day delivery. Got an email as I was at work to say my parcel was delivered. Got home, no parcel & nobody had any indication of a parcel. Emailed the "customer service" department and got a reply 3 days later. Sent my response and now 3 further days I'm waiting for another reply. I'm sorry but no way are you that busy it takes so long to respond to a paying customer. Awful”

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Posted 7 years ago

“Brilliant service .. reliable”

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Posted 7 years ago

“Ordered a coat 11 days ago and still not received it”

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Posted 7 years ago

“Great place to shop everything I need in one place”

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Posted 7 years ago

“Great genuine items fast delivery..happy happy happy”

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Posted 7 years ago

“The order was delivered to the nominated store 7 days after being placed. Far too long a wait, especially after paying £5 for click and collect.”

Helpful Report

Posted 7 years ago

USC is rated 3.6 based on 37,513 reviews