USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,513 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,513 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“4th order in a row with issues. This time shoes and packaging very damaged. Rubbish that you dont have free return postage. Other previous orders arrriving dirty, damaged or cancelled of my order as out of stock so i get half the order arriving. Am fed up now going to switch to ASOS. Your service has gone downhill your going to lose all your customers if u dont sort it out”

Helpful Report

Posted 7 years ago

“Items took a long time to be dispatched. Over a week from initial order to delivery. When paying around £5 for postage this should be better”

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Posted 7 years ago

“Order wasn't very quick and delivery was expensive (and returns aren't free)!”

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Posted 7 years ago

“Prompt delivery very happy with items”

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Posted 7 years ago

“Excellent variety of apparel and fast delivery”

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Posted 7 years ago

“Good for the money. As it was a present I was quite dissapointed as the box it arrived in wasn’t in very good condition. The box was quite battered to be honest. So unless just bought for yourself it wouldn’t be a problem.”

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Posted 7 years ago

“Very good communication. Will shop at USC again. Thanks”

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Posted 7 years ago

“Easy to buy from. Hate that it's the same company as sports direct now as delivery cost is silly”

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Posted 7 years ago

“Thank you”

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Posted 7 years ago

“Brand variety is good, although not so many different products available per brand. My order was dispatched on 10-JAN-2019, but not yet received, so I cannot say anything about the products themselves at this stage. If all is well with the products after receipt, I will definitely buy again from USC.”

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Posted 7 years ago

“Brilliant, Great prices and fast easy delivery”

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Posted 7 years ago

“Good range of products at good prices. Often on sale when they aren't with other retailers. However I received a faulty item, had to argue my case o we a period of time before getting a refund and they didn't refund the postage back to them. Mixed experience”

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Posted 7 years ago

“Excellent service very informative and fast delivery thanks 👍👍”

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Posted 7 years ago

“Items ordered were packaged well and received when expected. They were good value for money and of good quality. The only downside was two out of the four items, all being the same size ordered, were of a slightly smaller fit than the other two. This is a shame when they were the same make of clothing.”

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Posted 7 years ago

“excellent products & service. fast shipping!”

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Posted 7 years ago

“I’ve received everything I ordered after 2 days (chose express delivery) items are nice and in new condition. Will buy again :)”

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Posted 7 years ago

“Good service”

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Posted 7 years ago

“The prices are very good and also there is a variety of brands and is very easy for me to find what im looking for”

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Posted 7 years ago

“i have never got the parcel, hermes said they have delivered it but unsure where to. can you please chase them from your side and advise or issue credit. we have e mailed hermes but dont seem to be getting any help many thanks”

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Posted 7 years ago

“Very good service. I was informed all the way in regards to my order. Moreover the pack arrived 1 day earlier. Well done! I will order more from you!”

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Posted 7 years ago

USC is rated 3.6 based on 37,513 reviews