USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,508 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“Great service and cloths fit prefect .”

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Posted 6 years ago

“Took 10 days for items to be sent to store. Great quality merchandise, just didn't expect to wait so long”

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Posted 6 years ago

“Exceptionally poor experience and I will never ever again order anything from USC. Stay away from this company unless you want sub standard or shop soiled goods! Ordered a pair of Sperry boat shoes and when they arrived the right shoe was discoloured and obviously shop soiled. Had to order a second pair quickly as I needed them for my holiday and to my disbelief the second pair were exactly the same with the right shoe even more discoloured this time. Both times the left shoe had a cupboard shoe support inside but nothing in the right shoes which makes it very obvious they were shop soiled. How can USC send these shoes out in this condition especially after emailing them after the first pair arrived. You cannot contact USC by telephone and their Customer Services is atrocious at best, slow, no apology or any care. STAY AWAY”

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Posted 6 years ago

“Late delivery, missing items, packaging damaged, loose threads and labels fallen off clothes, poor communication from company when contacted. Will never recommend to anyone.”

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Posted 6 years ago

“Products were really nice but it took one week to arrive!!!”

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Posted 6 years ago

“Awful. The fact you don’t offer In store refunds and then at the till have the sign facing the wrong way is just a big scam.”

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Posted 6 years ago

“Very happy with the products”

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Posted 6 years ago

“Dreadful service”

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Posted 6 years ago

“Charged me £6.99 for next day delivery received 1 item 4 days later and received my second item 6 days later. No communication customer service poor”

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Posted 6 years ago

“So firstly I ordered two T-shirt’s and paid extra for next day delivery. They were almost a week late and when the delivery arrived there was only one Tshirt. When I chased customer services they said there’d been an error and would send my other T-shirt out plus refund the extortionate next day delivery charge as the items took Ai long to come. I have finally received my second Tshirt but still no refund. Not impressed at all.”

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Posted 6 years ago

“good prices good choice but terrible for returns should be able to return to store or post for free”

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Posted 6 years ago

“I paid for return items.”

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Posted 6 years ago

“Good stuff great prices”

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Posted 6 years ago

“Excellent choice of clothes great prices & customer service”

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Posted 6 years ago

“Delivery and product were both great!!”

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Posted 6 years ago

“Quick easy and kept informed”

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Posted 6 years ago

“Liked the website and found what I needed quickly. Surprised at p&p cost and this would put me off ordering again. Parcel arrived in s timely way with good comms.”

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Posted 6 years ago

“Great service. Very easy to buy and great prices. Quick delivery and notified before hand and given a time slot. Fantastic!”

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Posted 6 years ago

“Good service”

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Posted 6 years ago

“Sent wrong thing”

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Posted 6 years ago

USC is rated 3.6 based on 37,508 reviews