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USC Reviews

3.6 Rating 37,499 Reviews
60 %
of reviewers recommend USC
3.6
Based on 37,499 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 65%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read USC Reviews
Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

Write Your review

USC 3 star review on 14th June 2025
Ayesha
USC 1 star review on 6th March 2025
Bright
USC 1 star review on 24th September 2023
Abdurrahman Adebiyi
USC 1 star review on 24th September 2023
Abdurrahman Adebiyi
USC 1 star review on 24th September 2023
Abdurrahman Adebiyi
USC 1 star review on 24th September 2023
Abdurrahman Adebiyi
USC 1 star review on 24th September 2023
Abdurrahman Adebiyi
16
Anonymous
Anonymous  // 01/01/2019
Felt it was a bit ridiculous to be charged £4.99 to have my clothing delivered to a store. Shame wouldn't buy from them again.
Helpful Report
Posted 8 years ago
Product was just as expected however the packaging it arrived in was in terrible condition making me doubt what my product had been through during transit. Not great when paying for safe delivery of an item!
Helpful Report
Posted 8 years ago
Returns should be free like they are for other online stores
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Posted 8 years ago
Love the product despite a toggle missing from the tie around the hood. I would send it back, but I would be charged for the privilege.
Helpful Report
Posted 8 years ago
I shopped at the USC at the metro centre Gateshead, I feel that this branch is too small considering the amount of space that sports direct is taking up on this site. Also when returning goods I think you should get a refund to your credit card rather than a credit note, especially if you only go shopping there a couple of times a year.
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Posted 8 years ago
I paid for next day delivery but it came two days later not happy
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Posted 8 years ago
Good prices
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Posted 8 years ago
Always fast n efficient service and staff at shop polite and friendly
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Posted 8 years ago
Not Happy same clothes on sale all the time and iv bought online a few times prob easily over £1000 worth no vouchers or anything like that given to me.????
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Posted 8 years ago
Prompt delivery to store
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Posted 8 years ago
Sports direct let this purchase experience down!!
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Posted 8 years ago
On this occasion they didn't
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Posted 8 years ago
Delivery was as promised
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Posted 8 years ago
Shopping with USC was fine but delivery company disgusting worse comany ever yodel
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Posted 8 years ago
Goods were of high quality and well priced, but they were not packaged correctly and look that they had been previously returned.
Helpful Report
Posted 8 years ago
I really like USC because of the quantity of items you can find and the efficacy to deliver them in such a short time. However, the fact that you cannot modify an order once you make it was a really big problem for me this time because I got two pairs of shoes with the wrong number and I tried to change them 10 minutes after I ordered them and it couldn't be changed. Maybe you could just let like a margin of time to make some changes, it would be nice just in case someone made a mistake in their order like me.
Helpful Report
Posted 8 years ago
Good prices and discount but bad packaging I was giving as a present but the wrapping was awful.
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Posted 8 years ago
Made a purchase but got email not in stock?
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Posted 8 years ago
I was happy with the fact that I collected my parcel from a shop and still had to pay £4-99, usually when I collect a parcel from a shop it's FREE
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Posted 8 years ago
Really pleased with the speed the product came. On the downside was not happy with condition in which it arrived, there were holes in the back from where the tag was even though I had not worn nor cut the tags off. This was a little disappointing as I was excited to receive it.
Helpful Report
Posted 8 years ago
USC is rated 3.6 based on 37,499 reviews