USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,501 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,501 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

Write Your review

Tell us how USC made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dissapointed in USC I received a birthday code for a discount. I’m trying to use it was invalid. I contacted USC who took a few days to reply, then the reply was we can’t help with your question contact customer support. Which I did who then took several days to reply which I got code only works on full price items! By then I’ve purchased my item at full price May I add!! And code still hadn’t worked.. so don’t even try use a code they don’t work look else where.”

Helpful Report

Posted 6 years ago

“Item arrived faulty, had to return to the store and exchange.”

Helpful Report

Posted 6 years ago

“The order was delayed and took longer than expected, which meant that the items did not arrive in time for my holiday.”

Helpful Report

Posted 6 years ago

“I ordered my parcel weeks ago and had emails saying my parcel has been delivered and I still haven’t received it. It is now less then 10 days till Christmas and I need the parcel.”

Helpful Report

Posted 6 years ago

“Delivery service terrible and nobody would reply to me or get back to me about it.. waited about 10 days on it... ridiculous!!!”

Helpful Report

Posted 6 years ago

“Staff not very pleasant at all. And to crown it they havent taken the security alarm off causing me to go to town again to get it removed.”

Helpful Report

Posted 6 years ago

“Instead of size M hoodie what I’ve ordered USC send me size Large :(”

Helpful Report

Posted 6 years ago

“I ordered 2 items, a t-shirt and men's trainers.I was sent 2 different trainers !! I was unaware that I had to pay to send them back as it was the company that made the mistake in the first place.I did not send them back as it will cost me even more money and it was a Xmas present so unsure whether I would even get them in time.Would not use this company again.”

Helpful Report

Posted 6 years ago

“I have had 2 emails asking me to review this order but am still waiting for it to arrive. It is past the delivery time I was told and is nearly 2 weeks now. This should be made very clear and delivery should not cost so much if I am waiting so long for it.”

Helpful Report

Posted 6 years ago

“Should have been given the option to choose an alternative when one item was suddenly out of stock I’m sure there was another colour option available.”

Helpful Report

Posted 6 years ago

“I paid 75 for a shirt. When it arrived it had a sticker on it for 65 . I felt a little cheated. Other than that the products were good.”

Helpful Report

Posted 6 years ago

“Have to pay nearly £4 for return postage cost if the item doesn’t suit you, which most of the online retailers provide free return. The item I ordered was ok, but smaller than I expected.”

Helpful Report

Posted 6 years ago

“Take longer then expected received the order but most of the stuff were missing so have to chase them even though they have confirmed the items been sent”

Helpful Report

Posted 6 years ago

“told us something was in stock then told it was out of stock and we had to pay delivery, then looked another day and it was showing in stock !!!!!!!!”

Helpful Report

Posted 6 years ago

“Your p&p is a bit shitty isn't it.”

Helpful Report

Posted 6 years ago

“I ordered this item and to date it still has not been delivered I phoned and also emailed re hermes delivery having been signed for and still no respone this was a christmas gift disappointed”

Helpful Report

Posted 6 years ago

“Fast delivery and refunds however 4.99 delivery then have to pay for returns yourself is a joke”

Helpful Report

Posted 6 years ago

“Disappointed that although was a specific size requested online order confirmed wrong size and prior to order being processed emailed to ask to change order or cancel this was not carried out so had to return the item and refund was given without the postage fees returned even though website states refund of postage fees are paid when they weren’t”

Helpful Report

Posted 6 years ago

“The reason why I gave poor is as follows. After I placed my order I noticed a few hour later that I has chosen the ring colour, early the next morning I emailed customer service to change but no reply. I know that it would have been possible for you to change as it probably wouldn’t have been picked and I couldn’t take the chance of sending it back and reordering so close to Christmas. I don’t know why I ordered it anyway because I’m sure I could of got it cheaper else where.”

Helpful Report

Posted 6 years ago

“One of the items was found to be out of stock. Why? The rest of the order was dispatched 6 days after my order. USC sent it next day delivery presumably because they had taken so long to dispatch the order.”

Helpful Report

Posted 6 years ago

USC is rated 3.6 based on 37,501 reviews