USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,508 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Samson Paul

USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been asked to submit this review without having received the products or confirmation that my items have been delivered to store (ordered 20.09.19). As yet I do not have anything to say other than my items were ordered over a week ago and I have yet to have any confirmation that my items are out for delivery or have arrived in store.”

Helpful Report

Posted 6 years ago

“Ordered shoes and was kept up to date with picking my shoes out and sending updates when on the way to store and when arrived. Great service”

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Posted 6 years ago

“1. unfotunately 2/3 items size dont fit me, but you dont have free postage return policy.”

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Posted 6 years ago

“Sent a Sale priced item when I had paid full & refused to refund the difference.”

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Posted 6 years ago

“Quick delivery, good brand, good quality, high recommended”

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Posted 6 years ago

“Great jacket, excellent price, i have bought a few alpha industries products off usc. And been impressed with my purchases. Quick delivery”

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Posted 6 years ago

“Good shop, good choice, good service!!!”

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Posted 6 years ago

“Professional seller, great products, good pricing, Refund service is poor. I understand that as a web seller, USC has a business posting deal, and offers a great value posting charge. But , when a return is needed , the average costumer, like myself, who is advised to return items registered post, is open to a truly high posting cost. USC courier shipping cost was under £6 , my return cost was £16. Free returns, will keep costumers like myself using usc more often. Best wishes S”

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Posted 6 years ago

“Details helped sending item back.”

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Posted 6 years ago

“Items I ordered were good, the courier was absolute rubbish They delivered to a different address to the one they were supposed to but said they delivered to the correct one, I was very lucky to receive my order, I will not buy again because of the delivery issues”

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Posted 6 years ago

“Good service right from ordering up to delivery”

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Posted 6 years ago

“Good quality clothes, just a shame you couldn't for fill my order very disappointing after purchased items then to be told few items were out of stock, specially when I was getting them for my grandsons birthday”

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Posted 6 years ago

“I purchased few times from USC and I am very happy with the service, prices and big brands items. No bad points”

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Posted 6 years ago

“Very good service”

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Posted 6 years ago

“After placing my order I recieved an email a few days later stating 4 out my 5 items were out of stock! And the q that was in stock I had to pay delivery for yet it's cheaper to buy from the shop and a bigger bottle for the price I've paid with delivery! Very disappointed”

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Posted 6 years ago

“Excellent customer service, super quick delivery and great products. Would definitely recommend:)”

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Posted 6 years ago

“Cost of delivery is unacceptable especially when had to pay to return as wrong item was sent again having to pay to return and was not given this back absolutely disgraceful. The only good thing was the return was dealt with quickly and efficiently.”

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Posted 6 years ago

“My score is because I ordered the item for my partners birthday and his birthday is today and I haven't received my parcel.”

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Posted 6 years ago

“Το αρνητικό είναι η παράδοση που στην Ελλάδα γίνεται μετά από 10 έως 15 ημέρες. Γιά τα υπόλοιπα όλα καλά, συσκευασία,ποιότητα, τιμές.”

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Posted 6 years ago

“Item was 3 days late after paying for next day delivery”

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Posted 6 years ago

USC is rated 3.6 based on 37,508 reviews