USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,512 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,512 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Will never order again never got what I ordered when I phoned customer service I was cut off twice”

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Posted 6 years ago

“I'm a 32 inch waist. I'm 39 years old and have been the same size since since I was 21. I bought three pairs of jeans, two are Levi's and one is Diesel. All are apparently 32 inch waist. They arrive and are all three are about 28 inch waist. So I have to return all three. So it's cost me over £10 to buy and return these items that aren't as described. How is that my fault? Ridiculous to pay postage both ways when the items are rubbish. Fair enough if I changed my mind and don't want the styles, but they just don't fit. Stupid charges, false advertising.”

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Posted 6 years ago

“Ok! Can you give me a discount for the next buy? :)”

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Posted 6 years ago

“I had to pay to return ridiculous!”

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Posted 6 years ago

“I have been asked to submit this review without having received the products or confirmation that my items have been delivered to store (ordered 20.09.19). As yet I do not have anything to say other than my items were ordered over a week ago and I have yet to have any confirmation that my items are out for delivery or have arrived in store.”

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Posted 6 years ago

“Ordered shoes and was kept up to date with picking my shoes out and sending updates when on the way to store and when arrived. Great service”

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Posted 6 years ago

“1. unfotunately 2/3 items size dont fit me, but you dont have free postage return policy.”

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Posted 6 years ago

“Sent a Sale priced item when I had paid full & refused to refund the difference.”

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Posted 6 years ago

“Quick delivery, good brand, good quality, high recommended”

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Posted 6 years ago

“Great jacket, excellent price, i have bought a few alpha industries products off usc. And been impressed with my purchases. Quick delivery”

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Posted 6 years ago

“Good shop, good choice, good service!!!”

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Posted 6 years ago

“Professional seller, great products, good pricing, Refund service is poor. I understand that as a web seller, USC has a business posting deal, and offers a great value posting charge. But , when a return is needed , the average costumer, like myself, who is advised to return items registered post, is open to a truly high posting cost. USC courier shipping cost was under £6 , my return cost was £16. Free returns, will keep costumers like myself using usc more often. Best wishes S”

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Posted 6 years ago

“Details helped sending item back.”

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Posted 6 years ago

“Items I ordered were good, the courier was absolute rubbish They delivered to a different address to the one they were supposed to but said they delivered to the correct one, I was very lucky to receive my order, I will not buy again because of the delivery issues”

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Posted 6 years ago

“Good service right from ordering up to delivery”

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Posted 6 years ago

“Good quality clothes, just a shame you couldn't for fill my order very disappointing after purchased items then to be told few items were out of stock, specially when I was getting them for my grandsons birthday”

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Posted 6 years ago

“I purchased few times from USC and I am very happy with the service, prices and big brands items. No bad points”

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Posted 6 years ago

“Very good service”

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Posted 6 years ago

“After placing my order I recieved an email a few days later stating 4 out my 5 items were out of stock! And the q that was in stock I had to pay delivery for yet it's cheaper to buy from the shop and a bigger bottle for the price I've paid with delivery! Very disappointed”

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Posted 6 years ago

“Excellent customer service, super quick delivery and great products. Would definitely recommend:)”

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Posted 6 years ago

USC is rated 3.6 based on 37,512 reviews