USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,508 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Samson Paul

USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Orders a pair of trainers, only one trainer in box when delivered. Then told you were out of stock in that size so sent the one trainer back. Went into USC in Meadowhall and bought the same pair of trainers in the size that was apparently out of stock. Still waiting on refund for the one trainer sent back. Worst customer service ever. Unable to speak to a person, and only contact has been on email. Will not waste my time with online service again”

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Posted 6 years ago

“Very pleased with product and great delivery service”

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Posted 6 years ago

“Excellent service.”

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Posted 6 years ago

“Great items received however paidue for next day delivery fee and not all items arrived the that day. Also items had to be ironed before use.”

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Posted 6 years ago

“Well priced and delivery was quick but product was faulty- the converse I ordered arrived and the soles were 2 different colours.”

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Posted 6 years ago

“Ordered on the sunday with a delivery date for the following friday. I was emailed regularly with updates on processing. Order actually arrived on the tuesday but there was no body home. My usual experiences are from other companies that they leave them in the bin. Not with yous. Delivery was redelivered the following day. All excellent quality.”

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Posted 6 years ago

“Good prices. Stuff arrives quickly. Bosh. All good”

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Posted 6 years ago

“Very happy, great service,fast delivery”

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Posted 6 years ago

“A1 super fast delivery”

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Posted 6 years ago

“Unfortunately to pay a higher delivery price than competitors and still have no real premium experience was quite unsatisfactory.”

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Posted 6 years ago

“Just picked up my package, opened it up only to discover that you’ve sent me different size shoes! This is the second time this has happened, my last order you sent 2 different types of shoe, one suede and one canvas. Which I didn’t notice until I’d worn them to work... so couldn’t return. Waiting for this issue to be sorted currently”

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Posted 6 years ago

“I have ordered thousa ds of pounds worth from yourselves. On this occasion I haven't received my parcel. The delivery driver said it was put in a bin on my front garden open to the whole street. But when I checked it wasn't there. After reporting this as parcel missing your customer service team took 2 days to get back to me saying check with neighbours and family. Now firstly my family live 40 miles from me. I can assure yu they don't have it. Also I'm not stupid I know to check with neighbours. Never have I been so insulted. To top it off I get married in 7 days and the clothes were for the honeymoon. I'm still waiting for a second email from yourselves. Appalling customer service. No phone number to contact you. Its almost like you have my money now you don't care!!!!”

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Posted 6 years ago

“Still not received my order and you are asking me for a review????”

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Posted 6 years ago

“Everything is fine except the return. The fact that you need to pay to return a product that doesn't fit you properly doesn't make sense. You end up paying more than 10 pounds only for delivery and return, which is ridiculous”

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Posted 6 years ago

“Not happy order NOT received order,,was 11days ago I order🤨!but still wanting for order..SHOCKING”

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Posted 6 years ago

“Fast delivery! Good prices and products! Recommended!”

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Posted 6 years ago

“The best shop, best prices!!”

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Posted 6 years ago

“Very happy with service”

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Posted 6 years ago

“The item I ordered had a large stain within the fabric and two small holes”

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Posted 6 years ago

“Undelivered parcel. Impossible to get hold of anyone. Worst customer service ever. I need to talk to someone there. Please. Ontact me on 07815185632 or at rob.smithy1986@gmail.com”

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Posted 6 years ago

USC is rated 3.6 based on 37,508 reviews