USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,512 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,512 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“Very fast great service 👍👍”

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Posted 7 years ago

“Quick delivery”

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Posted 7 years ago

“Great choice offered by USC”

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Posted 7 years ago

“Delivery Expensive & also have to pay the return postage, other clothing companies much cheaper! Also payed for next day but didn't arrive the following day no refund offered!”

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Posted 7 years ago

“Paying 6pound delivery and then having to return the item as wasn’t as described and delivery costing me another 6pound disgraceful.”

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Posted 7 years ago

“Very good as per usual. A retuning customer. Definitely will be returning in the very near future”

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Posted 7 years ago

“Very good service, arrived as stated.”

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Posted 7 years ago

“Good products sent fast!!”

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Posted 7 years ago

“i paid for next day delivery on monday morning, put in all of my details and paid the extra £7 as it was an important gift. on tuesday everything was going to plan until i checked my delviery tracker where it said it was delayed due to a ‘“address query” i then got in contact with usc about this and they told me that my house number was not written on the parcel even though i selected it. they then told me to wait until wednesday morning where they might try deliver it again but my tracker was not given any updates so i had no idea when i would be receiving my parcel or where it was. i tried a live chat multiple times where they just repeated themselves whilst giving no insight on where my parcel was or when i would actually be receiving it. I also called the customer service line where i spoke to a lady who was rude and unhelpful towards me. come thursday, 4 days after ordering and PAYING £7 for next day delivery, i finally received an email telling me my parcel would be coming before 1pm, even though i needed it for wednesday hence why i paid more to receive it sooner. finally by mid morning on thursday i received my parcel however the box was torn in multiple placed. i was not happy with my service and unimpressed with the attitude and lack of communication with USC. i feel very strongly that my £7 mext day delivery should be refunded back to me as i did not receive the parcel for 3 days and it is your responsibility to furfill that.”

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Posted 7 years ago

“I have not received my order yet, getting quite worried. Can you tell me when it will arrive please.”

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Posted 7 years ago

“Still not received my order.”

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Posted 7 years ago

“I ordered 2 ladies perfumes and you sent me 2 men’s aftershave which I didn’t order.I had to pay to send you mistake back not happy”

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Posted 7 years ago

“Received wrong size shoes. Took photo of the box not good enough now what the inside of shoe. Took them to Sports Direct who informed me I could only have credit note but don't sell what I ordered grandsons birthday ruined still trying to get this sorted out. Will jot use again”

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Posted 7 years ago

“Well i ordered 2 parcels only.one came emailed customer service no reply so i read on the invoice if theirs a 0 in box its out of stock but ive looked online and bags still their saying in stock. But still no email!!”

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Posted 7 years ago

“Good value, quick delivery!”

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Posted 7 years ago

“Order with USC very good 5/5 just a shame that DPD cant perform at the same level 1/5. DPD Confirmed delvery date and time then changed delivery to a layer date and when signing for at delivery pick up DPD App did not work(this has happened on previous orders with DPD with other companies)”

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Posted 7 years ago

“Easy to find what You need, good prices”

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Posted 7 years ago

“Quick and easy payment and arrived when described. Perfect.”

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Posted 7 years ago

“Disgusting service”

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Posted 7 years ago

“As usual, great clothes at a great price! Good communication and delivery too. Never disappointed with USC!”

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Posted 7 years ago

USC is rated 3.6 based on 37,512 reviews