USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,508 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Samson Paul

USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items are not described properly a bought a boss t shirt and a bubble jacket and both weren't the correct size unknown to me when ordering it was specified sizes ie. Slim fit !!! So know a have to send back and re order the items ..”

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Posted 6 years ago

“From ordering to delivery the service was was very efficient!! Thank you.”

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Posted 6 years ago

“IT WAS ALL GOOD. BUT SHOULD NOT BE CHARGING FOR IN STORE PICK UP DILIVERY. £4.99 IS TOO MUCH”

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Posted 6 years ago

“Very easy ordering and prompt delivery”

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Posted 6 years ago

“Delivery was disgusting ordered 2 items that i needed asap and i paid for next day delivery recieved one item a week layer”

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Posted 6 years ago

“Take too long after order to be delivered even in store”

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Posted 6 years ago

“Id give zero if I could”

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Posted 6 years ago

“Placed order for Express delivery. Received only part of it 10 days later. Still waiting for the other part. I will be returning both items now as I have bought them from somewhere else. No updates given by USC of delays or an explanation. Poor service. Was not expecting this from them as I have purchased many items from USC. Dont think I will be using USC again”

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Posted 6 years ago

“I received my order 7 days after placing my order yet I purchased it with next day delivery and paid a premium. Thankfully this was refunded. When I finally received my item it was damaged. Not fit for purpose and needs replacing. I have sent numerous emails over the week and only had a reply to two of them.”

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Posted 6 years ago

“Great experience ! Thank you !”

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Posted 6 years ago

“No matter how big or small the order is, delivery charges to home or store. Then any return or exchanges on size, or even damage, all returns at customers own cost again. What a let down”

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Posted 6 years ago

“Best webshop for Lacoste 🐊”

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Posted 6 years ago

“So dissatisfied with this website first of all I ordered 4 items for my son for Eid celebrations I paid for express delivery service the parcel comes 2 days later. I then receive an email telling me 1 item is out of stock then I notice another item is missing from the parcel. I try getting in touch with USC but no contact no jst email so email them about the missing top they reply after 3 days telling me it’s in two separate parcel which was then delivered a week later way too late. So what was the point of me paying for express delivery of 6.99”

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Posted 6 years ago

“This was unacceptable and also the advisor is had tried to compensate but will not be able to compensate on my time and money lost”

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Posted 6 years ago

“Good prices on some products. Delivery should be free specially after spending over £150”

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Posted 6 years ago

“Would not recommend Usc placed my order on the 30/5/19 on next day delivery £6.99 I’m still waiting 6/6/19 absolutely useless can’t contact them by phone and they just keep fobbing me off when I e mail t hem.”

Helpful Report

Posted 6 years ago

“The delivery is slow. I have been waiting over a week to collect an item from my local store. I contacted customer services who did little to help other than state it would be 3-5 days however I have no waited 7 after I received the processing email and haven’t heard since.”

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Posted 6 years ago

“Really unorganised delivery and last on email back”

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Posted 6 years ago

“very very poor service purchased this watch for a gift on 28/05 the person was leaving the country on the friday paid extra for premium 1 day service i did not receive the watch until 6 days after the order no update info given at all to keep me informed the watch arrived with damaged box open at both ends manual bent with other forms .This watch will be returned waste of time and money poor service from customer service they could only tell me this parcel was delayed no time frame.”

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Posted 6 years ago

“Item ordered was showing as in stock then got an email saying it isn’t and only gave me £6 as a gift voucher where the product Was worth more . Won’t be shopping here again”

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Posted 6 years ago

USC is rated 3.6 based on 37,508 reviews